HealthStream Learning Management System vs. Trakstar Learn

HealthStream is a wonderful tool for assigning assessments and evaluating knowledge. The assessments have a large pool of questions to pull from. The exams are timed and will generate a test report at the end of the exam so the clinical team can see what tests were passed and failed. These are helpful in ensuring we know what the nurse needs extra education on. HealthStream would be less suited for education items that would need to be validated in person...skills such as CPR.

Incentivized

I believe Mindflash is perfect for corporate training in any industry. It's quick, efficient and provides an unprecedented platform to provide training information digitally. Especially when you do not have enough resources to provide in-person training that requires detailed attention covering a massive territory.

• Meeting healthcare regulatory education needs - comes with a regulatory library focused on those needs (The Joint Commission and OSHA)
• Elective Course Options - dozens of course libaries available for purchase to meeting contining education needs of nurses and clinical employees
• Class Registraion - Does a really nice job of handling thousands of class registrations for massive education roll outs
• Course Building - with additional resources you can purchase rights to author your own courses.

• Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
• Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
• Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.

Incentivized

• From an administrative point of a view they use an "and" relationship in their database and they need to move to and and/or relationship. So a nurse can work in the ED and hold a second job in the medical/peds. Right now HealthStream doesn't find that nurse and it takes a lot of work to find that 2nd job code on the administrative side. HealthStream should be able to pick that up.
• It is lacking a 2nd supervisor field to pick up the 2nd job codes that are created which links up to issue number one. Once you find the 2nd job code you can't link it to 2nd supervisor.
• The HLC/competency center needs alot more programming work. It's a newer program for HealthStream and missing alot needed requests. It needs checklist functionality or some special editable fields and an ability to change rater on the assignments to help the educators.

Incentivized

• Admin: They only allow one admin account, which can be a headache. Instead of logging into my personal Mindflash I log into a shared user, that makes and assigns all the videos.
• Agent UI: It isn't the prettiest UI and can be hard to navigate for beginners.
• Certificates: The certificates for passing a course are just dumb. I have them all turned off and I could never see that being useful.

Incentivized

I would most definitely choose to renew our contract as HealthStream is a great tool that meets the needs of the organization when it comes to delivering and tracking training. Prior to rolling out HealthStream, most of the tracking would be done manually through Excel, and classes would all have to be done in person. HealthStream really optimizes everyone's time, and makes everything more efficient.

I am extremely likely to continue using Mindflash for a few reasons. One, Mindflash has increased its capabilities dramatically during the year that I have been using it. Like any good business or service provider, Mindflash seems to have the desire to constantly improve its users experience. I know in another year, Mindflash will be better than it is today. For example, I know that Mindflash is at least exploring the possibility of adding language support to its capabilities. As someone who works in many non-English speaking countries, this would be a huge benefit to me. Additionally, I have been very impressed by Mindflash's customer service. They have always been very helpful and gracious.

The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.

I only used HealthStream for a short time, but it wasn’t overly user-friendly or pretty. There were some quirks that I didn’t like, like the quiz builder or uploading lists. Whenever you assigned a group it was difficult to tell and confirm that the assignment went out. Overall I like other systems better.

Incentivized

Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.

Incentivized

If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.

In the past, I've used both BlackBoard and IntraLearn to manage health care eLearning. Intralearn, in particular, is a great in-house solution - although it does require full customization by the administrator as there is no canned content or content library resource. IntraLearn is integrated with Sharepoint, so that is a plus for any organization where Sharepoint is used for their web presence.

The only other training platform similar to Mindflash that I have used is RedVector. However, we use that platform entirely differently than Mindflash. RedVector has a very large available library for our users to stay current on their PDU/education credits for their PE and PMP licenses. It does have the option to build training within it as well, but we have not used that feature because it is more focused on providing external training for others.

Incentivized

• More efficiency. Easy way to implement training to a larger group of people.
• Helps to orientate new hires to our organization quicker.
• Consistency with training messages. We can communicate a method that can be easily adopted and implement across the organization.

• Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.

Incentivized