| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Heap | Score7.9 out of 10 | Small Businesses (1-50 employees) | Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time. | $0 per month |
 LogRocket | Score9.8 out of 10 | N/A | Modern Frontend Monitoring and Product Analytics LogRocket combines session replay, performance monitoring, and product analytics, to enable software teams to create the ideal product experience. | $99 per month |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events. | Developer (free): includes 1000 sessions/month and 30 day data retention Team (starting at $99): includes LogRocket's core functionalities. Plans scale by session count and user seats Professional (custom pricing): includes LogRocket's core functionalities along with performance monitoring capabilities and advanced reporting | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Heap | LogRocket | |
|---|---|---|
| Considered Both Products | Chose Heap I have only used Heap Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Heap Heap's autocapture functionality, event visualizer, and overall ease of use/implementation makes it a non-comparison. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Heap | LogRocket | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 10.0 |
| Likelihood to Renew | 9.3 | - |
| Usability | 8.9 | - |
| Availability | 9.1 | - |
| Performance | 8.4 | - |
| Support Rating | 9.0 | - |
| Implementation Rating | 9.0 | - |
| Configurability | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 7.3 | - |
| Vendor post-sale | 8.2 | - |
| Vendor pre-sale | 8.2 | - |
