TrustRadius: an HG Insights company

Hearsay, now part of Yext vs. Richpanel

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Richpanel

    N/AN/ARichpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen.

    $29

    per month per user

    Pricing
    Hearsay, now part of YextRichpanel
    Editions & Modules
    No answers on this topic
    Help Desk - Starter
    $29
    per month per user
    Help Desk - Regular
    $49
    per month per user
    Help Desk - Pro
    $99
    per month per user
    Self-Service Portal - Starter
    $100
    per month Up to 1,000 orders per month
    Self-Service Portal - Regular
    $300
    per month Up to 3,500 orders per month
    Self-Service Portal - Pro
    $600
    per month Up to 10,000 orders per month
    Help Desk - Enterprise
    Custom Pricing
    Self-Service Portal - Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Hearsay, now part of YextRichpanel
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Hearsay, now part of YextRichpanel
    Likelihood to Recommend
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)