TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heartland Payroll Solutions

    Score5.3 out of 10
    N/AHeartland Payroll is an HR management solution offering online access to payroll data and employee information. In 2025, the solution was acquired from Global Payment Solutions by Acrisure. It will be part of Acrisure's portfolio of business solutions going forward.N/A
    Pricing
    Heartland Payroll Solutions
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Heartland Payroll Solutions
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Heartland Payroll Solutions
    Considered Both Products
    Acrisure
    Chose Heartland Payroll Solutions
    bad choice
    Incentivized
    Chose Heartland Payroll Solutions
    Heartland payroll is an abysmal failure since it was never set up properly in the first place. I would go back to Paycom if I could.
    Incentivized
    Chose Heartland Payroll Solutions
    Heartland was a good fit for our company because they were willing to work with us to create the reports we need. A former payroll resource wanted to charge for reporting changes.
    Incentivized
    Chose Heartland Payroll Solutions
    Heartland bought out our previous payroll service 2 years ago
    Incentivized
    Chose Heartland Payroll Solutions
    Only Paylocity has comparable technology but costs way more. The customer support at all 3 of these companies is a nightmare. This isn't news to anyone who has been in business for a while. If you're a broker, ADP and Paychex are going to try and steal your clients every day.
    Incentivized
    Chose Heartland Payroll Solutions
    I like the personal communication with my own rep, the onboarding, the price, and the additional login for CPA. None of these were offered with the payroll company we used prior to Heartland Payroll.
    Incentivized
    Chose Heartland Payroll Solutions
    I've considered moving payroll over to QuickBooks Online so that everything is in one place, but it would probably take too much work considering that our current system works really well. I think QuickBooks would confuse me, honestly. There are other systems that offer …
    Incentivized
    Chose Heartland Payroll Solutions
    We have used both Paychex and ADP and find them to be annoying. They both share your information so we get constant sales calls and emails for all their products and we can never get rid of them because they do not have an unsubscribe option. They do have better online …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Heartland Payroll Solutions
    Payroll Management
    Comparison of Payroll Management features of Heartland Payroll Solutions
    Feature
    Heartland Payroll Solutions
    5.6
    9 Ratings
    Pay calculation1.05 Ratings
    Support for external payroll vendors10.01 Ratings
    Off-cycle/On-Demand payment1.03 Ratings
    Benefit plan administration9.72 Ratings
    Direct deposit files1.17 Ratings
    Salary revision and increment management9.35 Ratings
    Reimbursement management7.01 Ratings
    User Ratings
    Heartland Payroll Solutions
    Likelihood to Recommend
    1.0
    (9 ratings)
    Support Rating
    1.0
    (4 ratings)
    Implementation Rating
    1.0
    (1 ratings)