Heimdal Patch and Asset Management vs. Trellix ePolicy Orchestrator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Heimdal Patch and Asset Management
Score 8.0 out of 10
N/A
Heimdal Patch and Asset Management is a cloud-based tool that automates OS and third-party updates. The automated patch management solution delivers updates within 4 hours of vendor release, after scanning for malware, removing unwanted software, and checking that the patch installs and works correctly. Once installed, Heimdal’s lightweight agent is able to define granular group policies and orchestrate patching across Windows, macOS, and Linux - no extra…N/A
Trellix ePolicy Orchestrator
Score 6.8 out of 10
N/A
Trellix ePolicy Orchestrator (formerly McAfee ePolicy Orchestrator) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.N/A
Pricing
Heimdal Patch and Asset ManagementTrellix ePolicy Orchestrator
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Heimdal Patch and Asset ManagementTrellix ePolicy Orchestrator
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Heimdal Patch and Asset ManagementTrellix ePolicy Orchestrator
Considered Both Products
Heimdal Patch and Asset Management
Chose Heimdal Patch and Asset Management
In my professional career (in which I have been employed at the same location) I haven't actually used another product. Any time we have interviewed a potential new supplier their product really hasn't been better.
Chose Heimdal Patch and Asset Management
We assessed both ManageEngine and Qualys (specifically their patch management solution) against Heimdal Patch and Asset Management. Qualys was an outlier in terms of cost and felt complex for setup at the time (I believe this has now improved) when compared to both alternate …
Chose Heimdal Patch and Asset Management
We Kaseya VSA as our RMM tool and this also incorporates patch and asset management. Although it overlaps Heimdal Patch and Asset Managment, VSA has a different database of 3rd party software. We use both solutions to give us a greater coverage of patches to ensure as many …
Chose Heimdal Patch and Asset Management
In comparison Heimdal Patch and Asset Management is Cheaper in a All-in-One Package but offers less capabilities than other 3rd Party Patching software.
Chose Heimdal Patch and Asset Management
Sophos does not offer patch management or OS updates which are essential in todays threat landscape.
Chose Heimdal Patch and Asset Management
Depending on your size of organization and adoption of MS technologies Heimdal still stands tall with its vast list of supported applications. We have customers where both intune and Heimdal are used. It is also extremely cost-effective, so is a great fit for …
Chose Heimdal Patch and Asset Management
They give us the complete package that we needed. I selected it because it could save us a lot of time if it could update our programs on all our computers. Our security level is getting higher.
Trellix ePolicy Orchestrator
Chose Trellix ePolicy Orchestrator
This can be particularly beneficial for organizations with large and complex networks, as it simplifies the management and monitoring process. Trellix ePOoffers a range of customization options.. It allowing IT teams to tailor the solution to meet their specific needs.
Chose Trellix ePolicy Orchestrator
McAfee ePolicy Orchestrator really seemed to have all the best pieces in one platform and the network admin and asst. network admin both had previous experience with the product. The others tend to focus more on singular aspects, whereas McAfee ePolicy Orchestrator has data …
Chose Trellix ePolicy Orchestrator
If you are using Microsoft Services or newer, cloud ones, it can be worth [it] to try their services but it may be very expensive because of the licensing thing and here Microsoft is very tricky and very difficult to decide the right one.
MalwareBytes is good product and adds …
Chose Trellix ePolicy Orchestrator
I have used Symantec Endpoint Encryption before. Symantec and EPO are both good in their own ways. EPO allows integration of other McAfee products. I have been using ePolicy Orchestrator for years. I have a lot of experience with the product. That is why I like it.
Chose Trellix ePolicy Orchestrator
Trend micro-endpoint management, Symantec/Norton AV
Compared to these, McAfee ePolicy Orchestrator provides a much more robust and extensible all-around deployment and ongoing management solution.
Chose Trellix ePolicy Orchestrator
We selected McAfee EPO partly because we were already using McAfee VSE, but mostly because there are very few other AV management packages out there that offer the same level of enterprise management tools. That's where it really shines - deployment and management of AV in a …
Chose Trellix ePolicy Orchestrator
The price and the licensing options are very good. We were able to negotiate our pricing with plenty of flexibility ePO is one of the best administration console in the security world. Capability of deep customization are one of the biggest advantage. Ability to run PDF …
Chose Trellix ePolicy Orchestrator
I think McAfee is a strong competitor and holds up well when compared to other software of its kind. If McAfee antivirus is already being used then it makes sense to go with this product to add another layer of management to the network.
Chose Trellix ePolicy Orchestrator
McAfee plays well in not only scanning the endpoint machines like the data which is shared through disks or pen drive but it also helps in internet security. With its wide range threat source it blocks users entering into malicious sites and also blocks suspicious things which …
Chose Trellix ePolicy Orchestrator
Other products that were reviewed were Symantec's DLP and Forcepoint. The reason we ultimately went the ePolicy Orchestrator route was that we owned other McAfee products and the logic way to bring them together and to gain the maximum information was to bin them together with …
Chose Trellix ePolicy Orchestrator
We have not evaluated any other products in a very long time because moving to another AV product suite would be a very costly and long process. Another AV product would have to provide a very large cost reduction, performance improvements and unknown threat finding. We …
Chose Trellix ePolicy Orchestrator

We were using Vipre Anti-virus for years and switched to McAfee. We gained better insight into our environment. Management felt more secure knowing that at any moment we could bring up reports into what was going on in our environment.

McAfee ePO was able to give us time back …

Features
Heimdal Patch and Asset ManagementTrellix ePolicy Orchestrator
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Heimdal Patch and Asset Management
7.7
Ratings
3% below category average
Trellix ePolicy Orchestrator
6.6
Ratings
18% below category average
Network Analytics8.50 Ratings5.00 Ratings
Threat Recognition7.90 Ratings6.00 Ratings
Vulnerability Classification8.60 Ratings7.00 Ratings
Automated Alerts and Reporting8.50 Ratings7.00 Ratings
Threat Analysis7.50 Ratings8.00 Ratings
Threat Intelligence Reporting5.90 Ratings7.00 Ratings
Automated Threat Identification7.00 Ratings6.00 Ratings
Vulnerability Management Tools
Comparison of Vulnerability Management Tools features of Product A and Product B
Heimdal Patch and Asset Management
7.8
Ratings
4% below category average
Trellix ePolicy Orchestrator
6.0
Ratings
30% below category average
IT Asset Realization7.50 Ratings7.00 Ratings
Authentication7.00 Ratings5.00 Ratings
Configuration Monitoring9.10 Ratings6.00 Ratings
Web Scanning8.50 Ratings6.00 Ratings
Vulnerability Intelligence6.90 Ratings6.00 Ratings
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User Ratings
Heimdal Patch and Asset ManagementTrellix ePolicy Orchestrator
Likelihood to Recommend
8.0
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Heimdal Patch and Asset ManagementTrellix ePolicy Orchestrator
Likelihood to Recommend
Heimdal Patch and Asset Management is amazing at what it does - keeping all servers and endpoints patched and up to date. It removes the hassle out of manually checking software on each server and endpoint, and frees up the IT team's time to only have to interact with software that won't update automatically.
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McAffee ePolicy Orchestrator is very well suited in large environments. You can load your updates to the repository and deploy them to every node on your network. It has great reporting and auditing features. You can control your users and groups all from the System Tree. DLP is great for USB devices. You can restrict all the ports on a computer and open them up for a limited time to plug in a device. EPO is to bulky for small networks.
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Pros
  • All updates are delivered across all devices, whether domained or not.
  • Ability to add applications to patching regime is excellent.
  • Single pain of glass portal for all modules.
  • If needed (rarely), support has been first class.
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  • Applies the policy settings for the selected group
  • Keeps the hosts updated well, in general
  • Allows update of available software from within the management console
  • Assigns and runs ongoing tasks with little need for intervention
  • Provides quick high-level view of systems
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Cons
  • Interface could be more user friendly but when you know how it works its allright
  • Easier way to quickly see what updates are installed on what machines
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  • It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
  • Whenever a scan is performed, the system CPU utilization goes up 100 percent.
  • Installation fails due to difference in timestamp when we try to shuffle between packages.
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Support Rating
No answers on this topic
McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.
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Alternatives Considered
We assessed both ManageEngine and Qualys (specifically their patch management solution) against Heimdal Patch and Asset Management. Qualys was an outlier in terms of cost and felt complex for setup at the time (I believe this has now improved) when compared to both alternate solutions. When considering our patch solution we also wanted a product that could integrate additional features (Spam filtering, endpoint protection, remote desktop support) under "a pane of glass". Heimdal Patch and Asset Management seemed to cover this off within the best interface at a competitive price for each additional solution.
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McAfee ePolicy Orchestrator really seemed to have all the best pieces in one platform and the network admin and asst. network admin both had previous experience with the product. The others tend to focus more on singular aspects, whereas McAfee ePolicy Orchestrator has data loss prevention, encryption, anti-virus and other functionality and the excel on each of those points equally.
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Return on Investment
  • More Support necessary than without automated patching
  • ROI is hard to determine as there was no 3rd party exploit in the time we have used Heimdal Patch and Asset Management
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  • As with most things the price of products goes up and more-so if your business is growing.
  • We've been able to provide auditors with tangible evidence that our network is protected because of the reporting McAfee ePO provides. Auditors like McAfee because it's been around almost forever and is a mature product.
  • Being a mature product, though, it's very much set in the way it does things and as such there's not a whole lot of innovation.
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ScreenShots

Heimdal Patch and Asset Management Screenshots

Screenshot of Heimdal Patch & Asset ManagementScreenshot of where to schedule patches with Heimdal's Patch & Asset ManagementScreenshot of some of the +350 3rd-party apps that can be patched with Heimdal's Patch & Asset ManagementScreenshot of Heimdal's Infinity management add-on, used to update proprietary software