Dropbox Sign vs. PandaDoc

PandaDoc

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dropbox Sign	Score 8.3 out of 10	N/A	HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.	$0
PandaDoc	Score 9.0 out of 10	N/A	PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.	$35 per month per seat

Pricing

Dropbox Sign

PandaDoc

Editions & Modules

Free: $0
Essentials: $15
per month
Standard: $17.5
per month starting at two users, per user
Essentials API: $75
per month Starting at 50 signature requests / mo.
Standard API: $250
per month Starting at 100 signature requests / mo.
Premium: Custom
Custom

Starter: $35
per month per seat
Business: $65
per month per seat
Enterprise: Contact Sales

Offerings

Pricing Offerings
Dropbox Sign	PandaDoc
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

Additional Details

Additional pricing available for HelloWorks and HelloFax

PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.

More Pricing Information

Community Pulse
	Dropbox Sign	PandaDoc
Considered Both Products	Dropbox Sign Haider Sulail Sales Account Manager Chose Dropbox Sign I think all similar platforms can support smaller features, but Dropbox Sign might be easier to use, cost-effective, and friendly for new users and organizations that have no experience using it as an e-signature platform. Once I have a great experience, I would highly … Incentivized Helpful? Verified User Anonymous Chose Dropbox Sign PandaDoc has an interface that isn't as simple but once you get used to it, it's really not bad. The biggest con is that I've had issues when using it where it glitches or just isn't loading. I think it's been issues on the back end that required ticketing. In the end, I didn't … Incentivized Helpful? Ivan Popov Accountant Chose Dropbox Sign Reliable and intuitive Incentivized Helpful? KZ Katie Zaccardi CEO / Coach Chose Dropbox Sign It was more expensive and I didn't like the user interface as much. Incentivized Helpful? JH John Halas Owner Chose Dropbox Sign In my opinion, customer service is lacking. I believe they are unethical -- in my experience, they cancelled my membership despite asking them to only stop auto-billing. My account shows the membership was canceled but, I believe they still stole my $1630! Only reason I knew is … Incentivized Helpful? Laura Yazdi Founder/CEO Chose Dropbox Sign Very similar program. I cannot say how different they are because I have not used DocuSign in some time. Incentivized Helpful? KG Karen Gheorma Program Director Chose Dropbox Sign The cost is the main feature Incentivized Helpful? MH MICHAEL HANCOCK Director Chose Dropbox Sign Great software, however the integration of the Dropbox cloud in tandem with this is amazing and simpler than this great competitor for an all in one solution. Incentivized Helpful? MB Marc Joseph Bituin Customer Service Representative Chose Dropbox Sign Dropbox sign is much friendly-user, and easier to navigate. Incentivized Helpful? Elyse Meyer President & Founder Chose Dropbox Sign N/A - We have been using Dropbox for several years. Incentivized Helpful? Jake Thomaier Mortgage Loan Officer Chose Dropbox Sign Dropbox seemed easier to use and cheaper than the others. It was just as functional. Incentivized Helpful? Lesa Edwards, MPA, CJSS, MRW, ACRW, CELDC CEO Chose Dropbox Sign I don't remember what I thought about DocuSign, but I remember that my decision came down to price for the value - and I believed HelloSign (now Dropbox Sign) was the best. Incentivized Helpful? AO Adrian Oliva Managing Member Chose Dropbox Sign Hellosign the easiest out of the class that we use. It is just super quick. We use eversign to get some extra templates, but it is pretty clunky for sending contracts. Incentivized Helpful? Tatiana Stone Organizational Consultant Chose Dropbox Sign It's useful that Dropbox Sign is connected with other apps (like fax), that's something the competitors I've used don't have. Incentivized Helpful? Kelin J. Angulo C. Office Manager Chose Dropbox Sign Save money. Incentivized Helpful? AW Austin Ward Account Executive Chose Dropbox Sign So much better, specifically because of the lack of a limit. Focusing limits the total amount of docs you can sign per year and is more expensive. This product has similar if not slightly easier/Better functionality, and it’s for a much better price point. Would highly … Incentivized Helpful? KD Kaylee Dunning Owner Chose Dropbox Sign This is my first time using a tool like DropBox Sign and the reason I chose it is because the price was right for a small business with one user and I had a great customer service rep chatting with me that answered all of my questions very completely and efficiently. Incentivized Helpful? Verified User Anonymous Chose Dropbox Sign Falls a little short but not too bad Incentivized Helpful? Verified User Anonymous Chose Dropbox Sign Simpler to use and easier interface on your eyes Incentivized Helpful? Verified User Anonymous Chose Dropbox Sign 10 out of 10 times I will choose DocuSign moving forward over DropBox Sign. I hated how horrible their technical support was in solving my issue. Incentivized Helpful? Verified User Anonymous Chose Dropbox Sign Docusign is fine, but Dropbox Sign provides far more flexibility and will scale with your business. Docusign seems to nickel and dime you every step of the way. Incentivized Helpful? Fernando Contreras Operations Director Chose Dropbox Sign It stacks up pretty well, I do think some of the templates I've seen are a bit lacking with Dropbox sign. Incentivized Helpful? AL Angela Leslie Project Administrator Chose Dropbox Sign Docusign started jerking us around with pricing. Incentivized Helpful? LG Livio Gasparini Pres Chose Dropbox Sign The functionality is very similar but more competively priced. Incentivized Helpful? JC Jeannette Conti Office Manager Chose Dropbox Sign About the same. Price was better but then I found out the limitations Incentivized Helpful?	PandaDoc Verified User Anonymous Chose PandaDoc I find it easier to automate and create templates in PandaDoc. Specifically the templates. Also, connecting through API is easier (our IT team says so, I'm not qualified to evaluate that). Pricing is also something important, when we acquired PandaDoc it was cheaper so we were … Incentivized Helpful? Samuel Robinson Director of Partnerships Chose PandaDoc PandaDoc is a less clunky user experience, not only on the signature process and review, but also on the document creation process. Incentivized Helpful? Phil Goldberg Attorney Chose PandaDoc PandaDoc is equal to DocuSign in every significant way except for its level of adoption; however, the pricing of PandaDoc is so much better that it's clearly the best choice for our firm. Incentivized Helpful? Verified User Anonymous Chose PandaDoc ease of use and simplicity for the customer experience Incentivized Helpful? Thad Eldredge Owner Chose PandaDoc I have just always used PandaDoc and really don't remember the other systems any longer. Incentivized Helpful? Verified User Anonymous Chose PandaDoc PandaDoc has a simple, integrated eSignature component, which is our primary reason for using it over its competitors. Incentivized Helpful? Verified User Anonymous Chose PandaDoc We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our … Incentivized Helpful? Jason Frazell Founder Chose PandaDoc I found PandaDoc's ease of use to be the superior solution to all of the other software I tried. Incentivized Helpful? Verified User Anonymous Chose PandaDoc While great, HubSpot Sales Hub creates agreements and collectible payments but is not as UX/UI friendly as PandaDoc. Incentivized Helpful? Verified User Anonymous Chose PandaDoc PandaDoc and DocuSign are very similar in functionality and design, but I prefer to use PandaDoc's interface. It is so easy to use and I prefer PandaDoc's interface and UI. It feels a little cleaner and a little more professional to me when compared with DocuSign's interface … Incentivized Helpful? Verified User Anonymous Chose PandaDoc much better. The pricing structures worked a lot better than the other companies because we are a small clinic Incentivized Helpful? Steve Foster Vice President and CFO Chose PandaDoc PandaDoc provided similar features and functionality at a better price, but the "tipping point" was integrated e-signatures. Incentivized Helpful? Verified User Anonymous Chose PandaDoc To be able to block certain fields within templates and contracts, so that the commercial team can negotiate the rest and adapt them but cannot change those purely legal clauses that should not be negotiated or changed without the approval of the legal department. I also find … Incentivized Helpful? Chris Lee Managing Director Chose PandaDoc It was easier to set up and use than both of those products. Incentivized Helpful? Verified User Anonymous Chose PandaDoc We briefly used Proposify, and it had some nice options for creating more ascetically pleasing proposals and contracts. However, it was far more time-consuming, and any gain in asceticism did not outweigh the significant loss in efficiency, simplicity, and reliability of using … Incentivized Helpful? Jasen Herr General Manager Chose PandaDoc There is no comparison. PandaDoc is far superior to any others I've seen. That's why I moved my company over when I saw the were using docusign Incentivized Helpful? Daryl Smith Head of Growth - Real Estate Chose PandaDoc Conga was difficult to build template contracts and not as simple to set up templates, etc., for our sales contracts as Pandadoc has been (simple drag-and-drop in Pandadoc). The automation and integration between our Salesforce and Conga accounts were not working correctly, so … Incentivized Helpful? AM Ashley Mareko Partner and Director Chose PandaDoc We chose PandaDoc for its ease of use and tools that allow a professional feel. The convenience for our clients to review and sign agreements also helped us make the decision to go with PandaDoc. Incentivized Helpful? Daniel Bussius CEO (Chief Executive Officer) Chose PandaDoc PandaDoc is 1,000% better, hands down. Incentivized Helpful? Karina Alvarez Administrative Manager Chose PandaDoc We looked at DocuSign before PandaDocs, and while they are a well-known and good product, we felt their basic content was lacking compared to PandaDoc. We felt we got more bang for our buck, and the navigation seemed better. Plus, we get a dedicated rep with PandaDoc. Incentivized Helpful? Eric Jessen National HR Director Chose PandaDoc Better Incentivized Helpful? Verified User Anonymous Chose PandaDoc All very similar offerings. PandaDoc is one of the few that provided an approval workflow that we required. Incentivized Helpful? Verified User Anonymous Chose PandaDoc We still use Quickbooks for invoicing but are looking into other products that integrate with PD better than Quickbooks. That way we can quote and invoice from PD. Incentivized Helpful? GM Godson Michel President Chose PandaDoc I've used DocuSign as a recipient but not as a proposal-sending platform. Incentivized Helpful? Verified User Anonymous Chose PandaDoc I can't say I know enough about the credentials of either to comment. Incentivized Helpful?

Best Alternatives
	Dropbox Sign	PandaDoc
Small Businesses	Foxit eSign Score 9.8 out of 10	Foxit eSign Score 9.8 out of 10
Medium-sized Companies	MSB Docs Score 9.4 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	DocuSign Score 8.4 out of 10	DocuSign Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Dropbox Sign	PandaDoc
Likelihood to Recommend	8.9 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	8.4 (0 ratings)	9.1 (0 ratings)
Usability	9.8 (0 ratings)	8.3 (0 ratings)
Availability	9.1 (0 ratings)	9.1 (0 ratings)
Performance	9.1 (0 ratings)	9.6 (0 ratings)
Support Rating	1.7 (0 ratings)	6.1 (0 ratings)
Implementation Rating	9.0 (0 ratings)	6.3 (0 ratings)
Configurability	8.3 (0 ratings)	2.8 (0 ratings)
Ease of integration	- (0 ratings)	9.0 (0 ratings)
Product Scalability	9.1 (0 ratings)	8.6 (0 ratings)
Vendor post-sale	- (0 ratings)	9.7 (0 ratings)
Vendor pre-sale	9.1 (0 ratings)	6.7 (0 ratings)

User Testimonials
	Dropbox Sign	PandaDoc
Likelihood to Recommend	Cross functionally this product is great and the reminders/ email notifications are super helpful. Also signers who are not familiar with Dropbox sign have no problem using the tool. I find it super user friendly. I have found its a little harder to use when a signer has an agent (not a party signing the doc) and the agent wants to review prior to the person signing. Incentivized Verified User Anonymous Read full review	As an alternative to other electronic signature mechanisms, I can't recommend PandaDoc more highly. It works, plain and simple. It is less costly - by a lot - than most alternatives, stores signed documents online for easy access, is simple to use by both our staff and our clients, and makes our lives far easier. Incentivized Phil Goldberg Attorney Read full review
Pros	Allows customization for each client. Gives us all the room we need to create a thorough contract. Allows us to save each executed contract as a PDF. Looks like a pricey, professionally drawn-up contract. The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are. Incentivized CM Cynthia Maggard Community Manager Read full review	PandaDoc allows our team to create and send detailed sales proposals and quotes with the use of their templates. The use of collaborative editing is also beneficial because our team is able to have multiple users edit and comment on documents simultaneously. Document tracking is useful because we are able to receive real-time notifications and updates on the proposal process. Incentivized Verified User Anonymous Read full review
Cons	It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document. Incentivized AW Austin Ward Account Executive Read full review	I would like to see the ability to LOCK a field instead of locking an entire block or document. I would like to see more standard features that need to be part of the service instead of add-ons. Would like to see an option to allow different levels of users than just the two standard options. Incentivized Karina Alvarez Administrative Manager Read full review
Likelihood to Renew	It's a great software and we will continue to use it. It's a great time and money saver when it comes to legal contracts and makes the process easy for both sides who need to sign or add information to a document or contract. We definitely need our contracts to be legally binding and HelloSign provides this for us Incentivized Verified User Anonymous Read full review	We have been using it for a few years now and find it vital to getting our bids out quickly and accurately to our customers. We can get a request for information from a customer and once we have their basic parameters create a professional bid in minutes. It's actually usually harder to find out what the customer wants than to use PandaDoc and create a document with it Incentivized Bil Thompson C.O.O. / Project Leader Read full review
Usability	It works well for it's intended use, I feel like some of the features can improve a bit and it's recently received a bit of a face lift but over all it's been a really easy tool to utilize and implement and we've used it since we've opened. Incentivized Fernando Contreras Operations Director Read full review	Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete. Incentivized CT Carl Thaisen Founder Read full review
Reliability and Availability	I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :) Incentivized Paola Cedeno Event and Data Management Specialist Read full review	We haven't had any real issues regarding downtime as of yet. Incentivized Verified User Anonymous Read full review
Performance	Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app Incentivized Paola Cedeno Event and Data Management Specialist Read full review	As I mentioned earlier - performance is near perfect as I can create, send, adjust my documents. I love the tracking feature as well as I can tell when my documents have been seen and by whom. The only issue I have run into is with saving and formatting - occasionally the file document does not save with the newly assigned name or the content of the document does not stay formatted nicely. Incentivized JJ Joanne Jordan Business Development and Partnerships Officer Read full review
Support Rating	Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer. Verified User Anonymous Read full review	Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract. Incentivized MV Melissa Veinotte Registered Storage Designer Read full review
Implementation Rating	I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house. Incentivized Paola Cedeno Event and Data Management Specialist Read full review	Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor. Incentivized LS Linda Stefani Operations Director Read full review
Alternatives Considered	PandaDoc has an interface that isn't as simple but once you get used to it, it's really not bad. The biggest con is that I've had issues when using it where it glitches or just isn't loading. I think it's been issues on the back end that required ticketing. In the end, I didn't find it as reliable. We've never had an issue with Dropbox Sign and we still use it daily. Verified User Anonymous Read full review	PandaDoc is a more polished, professional, and 'legitimate' software site than other solutions, since PandaDoc really specializes in creating professional proposals, quotes and invoices. The eSignature capacity and pricing table capacity embedded in the documents as well as fillable fields, pre-made, customizable and reusable templates also make PandaDoc stand out. Incentivized Verified User Anonymous Read full review
Scalability	Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great. Incentivized Paola Cedeno Event and Data Management Specialist Read full review	I agree. We have created folders for multiple departments and have been successful with the usage. Incentivized LS Linda Stefani Operations Director Read full review
Return on Investment	Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep. Reduction of paper waste and organization. Ease for sales reps to quickly choose and alter any agreement they need while on a call. Incentivized MS Morgan Self Owner Read full review	We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity. We have been able to find older documents very easily. W-9 have been very difficult due to Section 3, but this was addressed with conditional logic Incentivized Verified User Anonymous Read full review
ScreenShots	Dropbox Sign Screenshots	PandaDoc Screenshots