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Help Lightning vs. LogMeIn Pro by GoTo

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Help Lightning

1 Reviews and Ratings

LogMeIn Pro by GoTo

126 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    		Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    LogMeIn Pro by GoTo

    Score9.4 out of 10
    		N/AN/A

    $30

    per month

    Pricing
    Help LightningLogMeIn Pro by GoTo
    Editions & Modules
    Enterprise
    $75,000
    per year per installation
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    Offerings
    Pricing Offerings
    Help LightningLogMeIn Pro by GoTo
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.All plans are billed annually.
    More Pricing Information
    Features
    Help LightningLogMeIn Pro by GoTo
    Remote Administration
    Comparison of Remote Administration features of Help Lightning and LogMeIn Pro by GoTo
    Feature
    Help Lightning
    -
    Ratings
    LogMeIn Pro by GoTo
    8.7
    17 Ratings
    Screen sharing00 Ratings9.716 Ratings
    File transfer00 Ratings8.716 Ratings
    Instant message00 Ratings8.013 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.04 Ratings
    Access to sleeping/powered-off computers00 Ratings9.015 Ratings
    Over-the-Internet remote session00 Ratings10.016 Ratings
    Initiate remote control from mobile00 Ratings9.011 Ratings
    Remote management of servers & workstations00 Ratings10.014 Ratings
    Remote Active Directory® management00 Ratings6.610 Ratings
    Centralized management dashboard00 Ratings10.012 Ratings
    Session record00 Ratings9.012 Ratings
    Annotations00 Ratings6.27 Ratings
    Monitoring and Alerts00 Ratings9.010 Ratings
    Multi-platform remote control00 Ratings10.013 Ratings
    User Ratings
    Help LightningLogMeIn Pro by GoTo
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.4
    (17 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (1 ratings)