Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$75,000
per year per installation
RemotePC
Score 8.9 out of 10
N/A
RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…
$29.50
per year 1 computer
Pricing
Help Lightning
RemotePC
Editions & Modules
Enterprise
$75,000
per year per installation
Consumer
$29.50
per year 1 computer
SOHO
$99.50
per year 10 computers
HelpDesk
$99.50
per year unlimited computers
Team
$299.50
per year 50 computers
Enterprise
$599.50
per year 100 computers
Offerings
Pricing Offerings
Help Lightning
RemotePC
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
RemotePC offers regular first year discounts for all plans.
More Pricing Information
Community Pulse
Help Lightning
RemotePC
Considered Both Products
Help Lightning
Verified User
Anonymous
Chose Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them …
RealVNC was the godfather of Remote connectivity, but security was a concern as well as performance. I will have to admit it has been several years since I have used RealVNC
I was tired of dealing with the free 1 minute algorithm lockup, even when I wasn't a business. I prefer to pay something (a lot less) that I ended up discovering is even easier to use and better than them
Its just easy to use and does exactly what is advertised. There is nothing complicated about it. If you need access to your home PC from anywhere in the world on a computer with a browser or a smart phone, you now have it for a super low price.
RemotePC is remarkably similar to TeamViewer. It uses a similar interface to TeamViewer software. When I first started using it, I thought it was a little slower, but after a month, I noticed it was almost the same. It is stable and does exactly what I need (Internet-based …
RemotePC offers a more cost-effective solution compared to TeamViewer, with similar features for remote desktop access. I selected RemotePC because it provides better value for smaller teams or individual users, offering lower pricing tiers and equally robust security measures, …
There is no comparison between our old system and RemotePC. I went with RemotePC so that we would have access to any remote system, from any platform, regardless of where I was. Be that my own laptop, my home workstation or even my smartphone. In a pinch I could even stop at …
It is pretty similar. Splashtop is good but a bit pricey. RemotePC is more cost effective. Over all my favorite has been bomgar, RemotePC is better then kaseya.
I cannot print to my local/home computer from FortiClient. I can with RemotePC. I had many connection issues using FortiClient. I have had none with RemotePC. FortiClient's equipment has a planned sunset date...thereby forcing me to purchase new equipment. RemotePC does not …
As I mentioned earlier all the above products had difficulty working with Apple Operating Systems. Difficult to set the optimum security settings. Problems arose every time an OS update occurred.
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
Being able to use my office computer from any other computer with the RemotePC software seamlessly. Having the ability to control and access software and hardware just like working from my office computer. On the other side, the printing capabilities can be improved to allow for better remote printing. Otherwise the system works very well
Performance - Though I have not fully pushed the boundary it performs as if I was sitting at my desk at home from an Android tablet in the parking lot of work.
Value - We all have taken a gamble when buying a product. This is one of the purchases that I am actually happy with. It is a great value for what you get.
long waiting time to initiate connection compare to competitors
total lack of keyboard translation between macOS - Windows. No keyboard configuration options at all. I don't recommend macOS users, and non-english keyboard layout users.
Key combination transfer doesn't work or behaves strange
At this point I have no issue with RemotePC's overall usability. It continues to meet my needs for what is required for me to run my business. I would like to see continued improvements with RemotePC's allowing me to continue to work remotely. Waking or starting the computer would be a plus.
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
Its just easy to use and does exactly what is advertised. There is nothing complicated about it. If you need access to your home PC from anywhere in the world on a computer with a browser or a smart phone, you now have it for a super low price