HelpCrunch vs. Zendesk Chat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
HelpCrunch | Score8.3 out of 10 | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
Zendesk Chat | Score8.5 out of 10 | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | ||||||||||||||
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| HelpCrunch | Zendesk Chat | |
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| Likelihood to Recommend | 8.0 | 9.0 |
| Likelihood to Renew | - | 8.0 |
| Support Rating | 10.0 | 8.4 |