Citrix Endpoint Management vs. Hexnode UEM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Endpoint Management
Score 6.7 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Hexnode UEM
Score 8.4 out of 10
N/A
Hexnode is a Unified Endpoint Management solution from Mitsogo Inc. that aims to simplify the way people work with the help of intelligent tools. The management platform streamlines the device lifecycle model to offer its support at every stage, from device onboarding to the end of its life. It also gives a hands-free experience with automatic enrollment using Zero-touch enrollment, Knox Mobile Enrollment, and ABM and endpoint management with the help of dynamic group allocation in…
$2.40
per month per device
Pricing
Citrix Endpoint ManagementHexnode UEM
Editions & Modules
No answers on this topic
Pro
$2.40
per month per device
Enterprise
$3.60
per month per device
Ultimate
$5.20
per month per device
Ultra
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Offerings
Pricing Offerings
Citrix Endpoint ManagementHexnode UEM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo support costs, No maintenance charges. Per device pricing. Discount available for annual pricing.
More Pricing Information
Community Pulse
Citrix Endpoint ManagementHexnode UEM
User Ratings
Citrix Endpoint ManagementHexnode UEM
Likelihood to Recommend
6.3
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
8.1
(0 ratings)
Support Rating
9.8
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Citrix Endpoint ManagementHexnode UEM
Likelihood to Recommend
Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.
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Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.
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Pros
  • security: it allows remote wipe of a device
  • compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
  • mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]
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  • Setting mandatory applications and the silent installation of enterprise apps.
  • Hexnode integrates with the Apple Device Enrollment Program and Apple Volume Purchase Program, enabling bulk software purchases and device enrollment.
  • Blocklisted applications would be uninstalled from the device and would not be available for download again.
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Cons
  • Free / Busy functionality would be great
  • Interface changes more than I'd like
  • Better calendaring interface - more like Outlook would be nice.
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  • We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
  • When we turned on the remote control, the Hexnode for Work app would periodically crash.
  • We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.
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Likelihood to Renew
No answers on this topic
It works exactly as needed, no need to find another solution.
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Usability
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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UX is pretty good, but various screens are a bit redundant. Managing user and managing devices is often one in the same operation, but is broken across multiple screens. Device management policies are strange because if you make a "macOS" policy, why does it have all the Windows, iOS, Android etc options? It's unlikely you'll want all of these options for all possible OSes in one policy, but that's the only way to build a policy. Manage policy changes require remote system restart which is highly disruptive to employees.
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Support Rating
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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Online chat support is the best I have received from my vendors.
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Implementation Rating
No answers on this topic
Follow the steps, and it will install very easy.
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Alternatives Considered
Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.
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We previously utilized Miradore MDM for all of our tablets and management. We have since made the switch to Hexnode UEM and are migrating all of our tablets to it instead. We have saved money with this switch and we have been able to easily remove our tablets from Miradore and set them up within Hexnode UEM instead.
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Return on Investment
  • It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
  • Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
  • Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.
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  • We already had someone try to walk away with an ipad after deploying Hexnode, and we were immediately able to force an activation lock telling them to bring it back and they did.
  • It has saved us a lot of time setting up ios devices as we have a limited amount of IT staff and Hexnode makes it take probably around ten minutes an ipad.
  • Employee experience has improved since we can reset code remotely and they no longer have to send the ipads back to the corporate office to get reset.
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ScreenShots

Hexnode UEM Screenshots

Screenshot of Hexnode UEMScreenshot of Hexnode SolutionsScreenshot of Why choose Hexnode?Screenshot of Hexnode KioskScreenshot of Hexnode Integrations