Highfive (discontinued) vs. Zoom Workplace

Highfive (discontinued)

Zoom Workplace

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Highfive (discontinued)	Score8.3 out of 10	N/A	Highfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.	N/A
Zoom Workplace	Score8.4 out of 10	N/A	Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.	$15.99 per month per user

Pricing

Highfive (discontinued)

Zoom Workplace

No answers on this topic

Add-On Zoom Translated Captions: $5
per month per license
Add-On - Zoom Whiteboard: $24.90
per year
Pro: $149.90
per year per user
Business: $199.90
per year per user
Business Plus: $250.00
per year per user
Add-On - Conference Room Connector: $499
per year
Basic: Free
Enterprise: Custom
Add-On - Large Meetings: starting at $600
per year
Add-On - Cloud Storage: starting at $120
per year
Add-On Audio Conferencing: starting at $1200
per year
Add-On Zoom Phone Power Pack: Starting at $300
per year per user
Add-On - Zoom IQ for Sales: Contact Sales
Add-On - Quality of Service Subscription: Contact Sales

Pricing Offerings
Highfive (discontinued)	Zoom Workplace
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

—

Community Pulse
Key User Insights
	Highfive (discontinued)	Zoom Workplace
Considered Both Products	Discontinued Products Verified User Chose Highfive (discontinued) Webex is quite clunky. The user interface is not as simple to use as UberConference and you have to download an app in order to use it on your desktop. Because of this, new users are often late to meetings because of the time it takes to download the app. UberConference doesn't … Incentivized Helpful? Verified User Chose Highfive (discontinued) UberConference is comparable to the other platforms for conference calls. We use Zoom internally but vendors use it to schedule our demo calls for their products and services. Incentivized Helpful? Chris Lesner Founder & CEO in Marketing at Project World Impact (Internet, 11-50 employees) Chose Highfive (discontinued) Uberconference in my opinion is the best software out there. One of the things that makes it especially better than all of the other options is that there is no additional software needed for us our our clients. We used to have so many issues with downloading software and … Incentivized Helpful? Josh Walker President & Founder in Sales at RECON MEDIA (Marketing and Advertising, 1-10 employees) Chose Highfive (discontinued) UberConference is free and easy to start and invite users to. It lacks the features of other paid options like Zoom and Slack, and even Zoom's free plan can often satisfy many of our requirements over UberConference. Incentivized Helpful? Verified User Chose Highfive (discontinued) Easy to use interface, quick meeting join, very limited options means nothing to screw up Incentivized Helpful? Matthew Gardner Director of Customer Success at RouteThis (Computer Software, 11-50 employees) Chose Highfive (discontinued) Zoom is the winner of the space in my mind. It has all the features I want, works reliably, and the price is okay. Skype is a dumpster fire, has definite failures, and is a nightmare to admin. Hangouts is only suited to small companies and lacks recording, which is crucial. Incentivized Helpful? Verified User Chose Highfive (discontinued) I like UberConference much more than Webex. While a lot of our external vendors and clients are more familiar with Webex, UberConference is much easier to use and does not require you to download an app. Webex is also pretty clunky and requires you to switch presenters in order … Incentivized Helpful? Verified User Chose Highfive (discontinued) Zoom and Cisco both prompt you to install their software, which I don't like. I don't like having to install plugins every time a new person invites me to a call. Uberconference doesn't do that. Incentivized Helpful? Verified User Chose Highfive (discontinued) Zoom is great for one on one communication and screen sharing, so we often use it for those purposes instead of UberConference. However we always choose UberConference over Google Hangouts, since we've had issues in the past with poor audio and video quality. UberConference … Incentivized Helpful? Nancy Chorpenning Founder and Managing Director in Corporate at C-Suite Advisors, LLC (Management Consulting, 1-10 employees) Chose Highfive (discontinued) UberConference is easy to schedule and set up for both me and other parties to the conference. I like that it has an iPhone app, and that it recognizes my various phone numbers. UberConference is far more reliable from a sound quality perspective than ANY of its competitors. … Incentivized Helpful? Alicia Gates, CPA Bookkeeper in Finance and Accounting at Two Roads (Accounting, 11-50 employees) Chose Highfive (discontinued) UberConference and Zoom have overlapping functionality, but not 100%. UberConference does teleconferencing really well - it makes it very easy to call in and collaborate with a group of people. But for screen sharing, Zoom outshines UberConference. Zoom doesn't use as much … Incentivized Helpful? Mike Wittenstein Managing Partner in Professional Services at STORYMINERS (Management Consulting, 1-10 employees) Chose Highfive (discontinued) UberConference carries much less administrative overhead than WebEx or GoToMeeting. UberConference's interface is superior to free conference call because you can see who is on the call, mute individuals, and get a tracking report of who spent how much time speaking at the end … Incentivized Helpful?	Zoom Lauren Patterson Recruiting and Strategic Project Coordinator in Professional Services at Godshall Recruiting (Staffing & Recruiting, 11-50 employees) Chose Zoom Workplace We used Dialpad and Teams previously and both were fine. When we were looking at scheduling software, we looked at Calendly. Ultimately, it was cheaper to use Zoom Workplace for phone, video and scheduling and we really liked our Zoom Workplace support team. Calendly and Zoom … Incentivized Helpful? Rajit Joseph VP, Product & User Experience in Product Management at People.ai (Computer Software, 51-200 employees) Chose Zoom Workplace Zoom is certainly a better option than all of the above, which is why we went with Zoom (Org Wide). Incentivized Helpful? Verified User Chose Zoom Workplace Zoom is much easier to use and has a better-integrated feature set compared to UberConfernce. I feel the layout is a lot more functional and it's easier to use the record, share, mute features on the fly when in a live meeting or call than it is with UberConfernce. Incentivized Helpful? Verified User Chose Zoom Workplace Zoom is probably the best experience for internal meeting compared to GoToMeeting and UberConference Incentivized Helpful? Verified User Chose Zoom Workplace Zoom performs consistently: my team and I don't have to worry about it failing. While the audio can be better, it's not any worse than GoToMeeting (it's better actually) or Skype for Business. It integrates well with our apps (Outlook) and the iOS app performs very nicely. The … Incentivized Helpful? Bon Neovakul Helpdesk Manager in Information Technology at Eventbrite (Events Services, 1001-5000 employees) Chose Zoom Workplace Zoom has every feature they have and more. We selected Zoom because it was the best out there with good ease of use. Also, users know the name and they have a position view of it. Incentivized Helpful? Andrew Pagels Partner, Capital Strategy in Professional Services at Investable LLC (Capital Markets, 11-50 employees) Chose Zoom Workplace I’ve tried Google Hangouts, appear.in, Uber Conference, Skype. Incentivized Helpful? Verified User Chose Zoom Workplace UberConference was the easiest one I've used, but the call quality was terrible which was the main factor behind why we switched. GoToMeeting and Join.me were great solutions as well, but Zoom was next in ease of use. The call quality was the best we found and easiest for … Incentivized Helpful? Verified User Chose Zoom Workplace We found that with other solutions, either the meeting client was buggy (UberConference) or had features we’d never use (WebEx). Zoom was found to be much more cost effective than the other solutions we tested, and the call quality was above the rest. Incentivized Helpful? Verified User Chose Zoom Workplace Currently, it is the best mixture of professional, personal, and reliable that I have experienced. Incentivized Helpful? Verified User Chose Zoom Workplace Zoom has much better quality and less "hang ups" than both Uber Conference and Google Hangouts. Specifically compared to Uber Conference, we often will switch to Zoom midway through a meeting due to the deteriorating quality. Specifically compared to Google Hangouts, we use … Incentivized Helpful? Yoav B. Guttman Demand Generation Manager in Marketing at Marketo (Internet, 51-200 employees) Chose Zoom Workplace Zoom feels much more professional and reliable and easy to use when compared to UberConference. It is certainly more affordable than GoToMeetings, which is attractive. Incentivized Helpful? Matthew Gardner Co-Founder/Product at RouteThis (Computer Software, 11-50 employees) Chose Zoom Workplace Zoom blew all the others (GoToMeeting, Skype, Google Hangouts, UberConference) out of the water. Free consumer solutions didn't have the reliability, scheduling, privacy, recording, or headcount capabilities that Zoom boasts. GoToMeeting and Webex are old and clunky to use, … Incentivized Helpful? Alicia Gates, CPA Bookkeeper in Finance and Accounting at Two Roads (Accounting, 11-50 employees) Chose Zoom Workplace Zoom has overlapping service similarities to UberConference, but they are not all the same. UberConference is what we used prior to Zoom, and it can do teleconferencing and screen sharing, but it does not have video capacity. Zoom has the video conferencing and screen … Incentivized Helpful? Nicolas Costa Ossa Director of Marketing & Sales in Sales at Koombea (Internet, 51-200 employees) Chose Zoom Workplace Skype is just very unreliable in my opinion. The used to have a lot of quality problems on the calls. UberConference we liked a lot their simple UX approach, the web-hosted structure, and the beautiful UI, but we had multiple call-quality issues as well. We don't have those … Incentivized Helpful? Verified User Chose Zoom Workplace I've generally used Skype less and less over the years... the main reason to do so is that I find the other party uses a different system than me, but we both have Skype accounts. The address book that I've built over the years is probably the main reason that this app is … Incentivized Helpful? Jon Mazza Account Executive in Sales at LeadIQ (Computer Software, 11-50 employees) Chose Zoom Workplace Zoom was the easiest to use and most reliable for a reasonable price. Incentivized Helpful? Corey Calder Account Executive in Sales at ClientSuccess (Computer Software, 11-50 employees) Chose Zoom Workplace It is competitively priced and offers robust functionality. It was an easy decision to use Zoom over these others. Mainly value for the price made it an easy decision. A critical component was reliable connection (audio and visual) and ability to recording capabilities. UberConf… Incentivized Helpful? Verified User Chose Zoom Workplace I haven't used GoToMeeting for about a year but the functionality seems pretty similar, I remember GoToMeeting having a very robust calendar function and you could add meetings straight from gmail which was really helpful - I haven't seen this with Zoom. We also use UberConferenc… Incentivized Helpful? TJ Ruff Customer Success - Sales Leadership in Sales at ClientSuccess (Computer Software, 11-50 employees) Chose Zoom Workplace As mentioned previously, I have substantial experience with GoToMeeting, Join.Me, UberConference, and Zoom. Zoom is heads and shoulders above that crowd in my personal opinion. The only reason we considered/tested/used Join.Me and UberConference over Zoom in the first place is … Incentivized Helpful? Joshua Goldberg Marketing Supervisor in Marketing at NumberCruncher (Computer Software, 11-50 employees) Chose Zoom Workplace Zoom is the most affordable, feature-rich offering Incentivized Helpful? Tom Davies Customer Success Manager in Customer Service at SimpleLegal (Information Services, 11-50 employees) Chose Zoom Workplace We used to use UberConference which didn't have video and wasn't customizable in the way that Zoom is for our team. It's just a more professional experience when interacting with customers and that for me is what is more valuable when using a tool like Zoom for customer calls … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Highfive (discontinued)

Zoom Workplace

Comparison of Performance & Compatibility of Online Events Software features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) 7.7 57 Ratings	Zoom Workplace 8.4 932 Ratings
High quality audio	8.057 Ratings	8.8926 Ratings
High quality video	7.953 Ratings	8.7924 Ratings
Low bandwidth requirements	6.951 Ratings	00 Ratings
Mobile support	7.748 Ratings	00 Ratings

Comparison of Screen Sharing features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) 8.2 55 Ratings	Zoom Workplace 8.6 931 Ratings
Desktop sharing	8.755 Ratings	9.1930 Ratings
Whiteboards	7.821 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) 8.6 56 Ratings	Zoom Workplace 8.6 936 Ratings
Calendar integration	9.145 Ratings	8.3850 Ratings
Meeting initiation	8.953 Ratings	9.5910 Ratings
Integrates with social media	7.818 Ratings	00 Ratings
Record meetings / events	8.435 Ratings	9.4885 Ratings
Slideshows	8.628 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) 7.9 35 Ratings	Zoom Workplace 8.2 807 Ratings
Live chat	8.934 Ratings	8.4789 Ratings
Audience polling	7.313 Ratings	00 Ratings
Q&A	7.421 Ratings	00 Ratings

Comparison of Online Events Security features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) 7.8 41 Ratings	Zoom Workplace 9.1 792 Ratings
User authentication	7.439 Ratings	9.1695 Ratings
Participant roles & permissions	8.037 Ratings	9.2759 Ratings
Confidential attendee list	8.025 Ratings	00 Ratings

Comparison of VoIP system collaboration features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) 8.9 59 Ratings	Zoom Workplace - Ratings
Video conferencing	8.838 Ratings	00 Ratings
Audio conferencing	8.859 Ratings	00 Ratings
Video screen sharing	8.829 Ratings	00 Ratings
Instant messaging	9.121 Ratings	00 Ratings

Comparison of Cloud PBX features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) - Ratings	Zoom Workplace 8.7 179 Ratings
Hosted PBX	00 Ratings	8.082 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	8.9104 Ratings
Directory of employee names	00 Ratings	9.1165 Ratings

Comparison of Call Management features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) - Ratings	Zoom Workplace 8.8 199 Ratings
Answering rules	00 Ratings	8.4150 Ratings
Call recording	00 Ratings	9.1180 Ratings
Call park	00 Ratings	9.0114 Ratings
Call screening	00 Ratings	8.8125 Ratings
Message alerts	00 Ratings	9.1158 Ratings
Business SMS/External Messaging	00 Ratings	9.0104 Ratings
Voicemail Transcription	00 Ratings	8.3146 Ratings

Comparison of Mobile apps features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) - Ratings	Zoom Workplace 9.2 223 Ratings
Mobile app for iOS	00 Ratings	9.3198 Ratings
Mobile app for Android	00 Ratings	9.2138 Ratings

Comparison of Unified Communications Platform and Collaboration features of Highfive (discontinued) and Zoom Workplace
Feature	Highfive (discontinued) - Ratings	Zoom Workplace 9.0 186 Ratings
Centralized communications management	00 Ratings	8.8148 Ratings
Team messaging	00 Ratings	9.2156 Ratings
Team document sharing	00 Ratings	9.2136 Ratings
Call and meeting analytics	00 Ratings	8.9154 Ratings

User Ratings
	Highfive (discontinued)	Zoom Workplace
Likelihood to Recommend	8.4 (115 ratings)	9.0 (984 ratings)
Likelihood to Renew	9.1 (3 ratings)	4.6 (21 ratings)
Usability	8.0 (10 ratings)	6.0 (41 ratings)
Availability	- (0 ratings)	9.1 (2 ratings)
Performance	- (0 ratings)	9.1 (2 ratings)
Support Rating	7.7 (39 ratings)	1.6 (42 ratings)
In-Person Training	- (0 ratings)	9.1 (1 ratings)
Implementation Rating	- (0 ratings)	2.3 (9 ratings)
Configurability	- (0 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	- (0 ratings)	8.0 (13 ratings)
Ease of integration	- (0 ratings)	7.3 (2 ratings)
Product Scalability	- (0 ratings)	9.1 (2 ratings)
Professional Services	- (0 ratings)	9.2 (8 ratings)
Vendor post-sale	- (0 ratings)	9.1 (2 ratings)
Vendor pre-sale	- (0 ratings)	7.3 (2 ratings)

Highfive (discontinued) vs. Zoom Workplace

Highfive (discontinued)

Zoom Workplace

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