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Highrise CRM (discontinued) vs. Zoho CRM

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Highrise CRM (discontinued)

22 Reviews and Ratings

Zoho CRM

974 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score5.9 out of 10
    		N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Zoho CRM

    Score8.7 out of 10
    		N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Highrise CRM (discontinued)Zoho CRM
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Zoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details——
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)Zoho CRM
    Considered Both Products
    Discontinued Products
    Blake Baron
    Ecommerce & Consumer Products Manager in Sales at Midwest Tungsten Service (Mining & Metals, 11-50 employees)
    Chose Highrise CRM (discontinued)
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics …
    Incentivized
    Zoho
    Verified User
    Chose Zoho CRM
    Pipedrive, Highrise, Pipeline Deals, Sugar. We ultimately decided on Zoho CRM because of the low cost and the extreme flexibility of the platform. It is possible to change pretty much anything in the the product through configuration options and that was important to us.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Highrise CRM (discontinued)Zoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management00 Ratings8.5279 Ratings
    Workflow management00 Ratings8.3266 Ratings
    Territory management00 Ratings8.7196 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.8248 Ratings
    Contract management00 Ratings8.7203 Ratings
    Quote & order management00 Ratings8.1203 Ratings
    Interaction tracking00 Ratings8.1249 Ratings
    Channel / partner relationship management00 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management00 Ratings8.5213 Ratings
    Call center management00 Ratings8.1172 Ratings
    Help desk management00 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management00 Ratings8.6261 Ratings
    Email marketing00 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management00 Ratings8.5248 Ratings
    Billing and invoicing management00 Ratings8.3180 Ratings
    Reporting00 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting00 Ratings8.5216 Ratings
    Pipeline visualization00 Ratings8.4235 Ratings
    Customizable reports00 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields00 Ratings8.4275 Ratings
    Custom objects00 Ratings8.2222 Ratings
    Scripting environment00 Ratings8.3178 Ratings
    API for custom integration00 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability00 Ratings8.4231 Ratings
    Role-based user permissions00 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.3164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation00 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Highrise CRM (discontinued) and Zoho CRM
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access00 Ratings8.7230 Ratings
    User Ratings
    Highrise CRM (discontinued)Zoho CRM
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    7.6
    (42 ratings)
    Usability
    9.0
    (1 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.0
    (1 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)