HipChat (discontinued) vs. Notion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Notion
Score 8.7 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$0
Pricing
HipChat (discontinued)Notion
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Free
$0
Plus
$12
per month per user
Business
$24
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
HipChat (discontinued)Notion
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)A discount is offered for annual billing.
More Pricing Information
Community Pulse
HipChat (discontinued)Notion
Considered Both Products
HipChat (discontinued)
Chose HipChat (discontinued)
I've used slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with slack compared to HipChat. Slack has more …
Chose HipChat (discontinued)
Compared to skype creating groups is easy and fast. Also , file sharing is easy and loads instantly . Emoji and gifs are much more better in HipChat compared to skype .My company's management chose to use HipChat for our organization as they got the license of HipChat for …
Chose HipChat (discontinued)
We selected HipChat because it was an enterprise solution to our organization. It allowed us to connect our enterprise ticketing software (which was used for everything) to communicate updates/patches and solutions to our clients. HipChat was a great tool because we were able …
Chose HipChat (discontinued)
HipChat really cannot compete with Slack so it doesn't surprise me that they've purchased the code base from Atlassian. As I mentioned earlier in the review it's screen sharing, video/audio quality and file transfers abilities are almost universally done better by the …
Chose HipChat (discontinued)
Slack and Google Hangouts have more features and offer meeting functionality. My choice would be Google Hangouts for ceremonies and Slack for messaging.
Chose HipChat (discontinued)
Slack is better developed then HipChat. It's better and faster for connecting with people. HipChat is also good but needs to be developed. The company has to update their software regularly to reach the level where Slack is now.
Chose HipChat (discontinued)
While Sametime or Jabber multi people chat requires that someone who's in the chat invite you, HipChat has this nice system of a room where anyone with the right permission can join at any time. Also, the history of a Sametime or Jabber chat tends to be lost in the …
Chose HipChat (discontinued)
At the time, our organization was using Jabber for communication, which wasn't suited well for teams. HipChat brought a ton of great features when moving from Jabber, such as the ability to make rooms for each of our projects.

Rocket Chat is an open-source Slack clone, which …
Chose HipChat (discontinued)
Slack is by far a better alternative, and HipChat was only developed as an alternative to Slack. It certainly falls short. The platform is not user-friendly, it is generally a bit buggy, and it doesn’t organize conversation threads in an efficient way like Slack does.
Chose HipChat (discontinued)
Aside from HipChat we used Slack and Cisco Spark. Cisco Spark doesn't look as outdated as Hipchat but still is very limited with integrations and requires a paid version to take full advantage of it. Mobile version of Cisco Spark is limited and doesn't have many settings. Slack …
Chose HipChat (discontinued)
HipChat offers a good advantage for organizations looking for a low cost communication tool. The integration is easy and widely supported by many forums. Though, the technical issues are less reliable. Due to technical failures, Slack and Skype take the cake. Slack offers many …
Chose HipChat (discontinued)
I used HipChat in a company which was pro "open source" and another one which is pro Atlassian.
For the "open source" company I was not involved in the decision of selecting HipChat but I know that the integration with Jenkins and other internal tools were drivers for selecting …
Chose HipChat (discontinued)
Had used earlier in a private setting. Loved the product. We have other Atlassian products like Jira and Confluence. Very happy with them.
Chose HipChat (discontinued)
We left HipChat because of ongoing support issues and it didn't seem to be exactly, cutting edge. We now use Slack which seems to be much more in line with our organization as a whole. The features we use on slack were not offered at the time on HipChat and I think they had …
Chose HipChat (discontinued)
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due …
Chose HipChat (discontinued)
HipChat stacks up really well against Slack. Many of the same features, look and feel and performance. Although we have about half of us on Mac and half on PC and several times we hear complaints of the desktop app not connecting soon after updates are released. Slack also …
Chose HipChat (discontinued)
I haven't evaluated any similar products. HipChat is really just perfect for the Atlassian user. Before my company used HipChat we were using Google Hangouts.
Chose HipChat (discontinued)
I only used Cisco Jabber for a few days before the company I work at made the decision to switch to HipChat, so I didn't really have a chance to use that application enough to compare it effectively. With Yahoo Messenger, I used to use it quite a bit, but haven't since Facebook …
Chose HipChat (discontinued)
Hipchat behaves equally good among several other platforms used at my company (OSX, Windows, Linux). It brings us the possibility to integrate with most of our used tools, and the cost is lower than other options. Chat history and encryption makes it easier to find previous …
Chose HipChat (discontinued)
HipChat is relatively light weight. Most engineers are using it. However, we prefer to use Google Hangouts for video chatting or screen sharing.
Chose HipChat (discontinued)
HipChat works best in the work environment. It can integrate with other applications that are used on the job and show notifications from them. Others are better suited for personal messaging.
Chose HipChat (discontinued)
I have used Google Hangouts before. Hipchat is better in that it has a lot more integrations and special features, whereas Hangouts is pretty much purely chat. The downside is not everyone has a HipChat account and therefore Hangouts is easy to start up with your friends …
Chose HipChat (discontinued)
Not as reliable. I had no choice in switching to HipChat.
Notion
Chose Notion
Notion is far superior to OneNote.
OneNote is unnecessarily complex and quite constrained by 'old ways' of doing things.
Notion is a more simplistic interface and just 'works'.
Chose Notion
Needed something outside of Microsoft Office for overall deal and project tracking and collating our collective knowledge and learnings from different deals.
We have not evaluated against anything else.
Chose Notion
I listed only the other tools we use. These are not necessarily competitors to Notion, nor we use them for the same things. For organising tasks and collaborative work we only use Notion. Slack is good for communication, Figma for design and development, while Miro for …
Chose Notion
I like the Notion interface and possibilities.
Chose Notion
Notion brought the two together with features from each that we liked being put into one place.
Chose Notion
I like Notion more than Trello and Google Sheets because it has the best parts of both. Trello is good for making lists of tasks, but it can’t do much else. Google Sheets is great for organizing data, but it can get messy. I chose Notion because I can make lists, tables, and …
Chose Notion
The first major difference is the ability to create formulas using other columns and even using other formulas. This increases the possibility of customization to another level. I couldn't do the same things using these other tools. The second is the infinite number of things …
Chose Notion
I think Miro also has it's downsides but in general there is more options to illustrate one's creative ideas and workflows etc. Notion is slightly more limiting in that sense. And due to two facor authentification I also tend to work more in google sheets and google docs and …
Chose Notion
Notion pretty much combines all the capabilities each one of these platforms have and just takes the most important ideas and concentrates on making them stand out. I can create a "Trello" type of timeline, and use a more traditional "Jira" or "Asana" type of waterfall view. …
Chose Notion
Notion goes beyond file storage, which are what the two selected above primarily offer. Also I have used Notion for personal use cases and projects and have found it to have a really amazing user experience and UI. Microsoft products tend to fail at having a good UX. Also, …
Chose Notion
The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both …
Chose Notion
Jira is a great tool, that is probably more robust than Notion and more scalable. But for a small company (under 50 people) the investment is hard to swallow without a significant revenue stream justifying it. Notion is a perfect low cost option that meets 80% of the …
Chose Notion
We found Notion to be a lot easier to use than ClickUp. They offer a similar feature set, but ClickUp was a lot less user-friendly in my opinion. We also tried Trello and Todoist, but found they were just lacking the features we needed. We still use Trello for some internal …
Chose Notion
Notion's flexibility and extensive customization options make it the perfect tool for my personal organization. I appreciate not being confined to a single format, and I find that the process of personalizing my workspace sparks creativity, which is a great asset for managing …
Chose Notion
Notion is the most in depth of all of the above applications. You can make a simple to-do list and share it with other people, or dive deep into formulas and page linking. I appreciate that it does not take a large time to set up like Monday.com, but it still offers a huge …
Chose Notion
Notion has a powerful feature, and it is their templates within databases. They allow our operation to flow seamlessly and create new tasks with defined subtasks in seconds.
Chose Notion
not nearly as useful, it is just a file organiser tool but Notion has the functionality of creating many thing in one page, allowing to include more pages and link with other spaces. such as Miro, google drive, calendar, etc
Integration is part of what makes Notion the best …
Chose Notion
A lot more features for collaboration and sharing information.
Chose Notion
I think that Notion adds a better user experience which is more customisable. Some of these apps are really rigid and dont give youthe flexability that Notion does.
Chose Notion
I found that Notion offered the most versatility. In particular it allowed me to super easily format and reformat information depending on how I was using it. This has proven incredibly useful. And has allowed me to store various types of information all in the same place.
Chose Notion
Notion is less complicated than ClickUp and more user friendly, especially for those who prefer simplicity. I am aware that ClickUp does offer simple template and let us scale it but Notion is one step ahead because of the UI design is easier to use.
I like Confluence at work …
Chose Notion
I've used Evernote in the past and currently use Asana alongside Notion, so I can compare them based on my experience.

Notion is much more flexible than Evernote. While Evernote is great for basic note-taking, Notion allows me to structure my notes with nested pages, databases, …
Chose Notion
We were using Nation for the whole company and it's amazing, however, for the CS team with the tech/ops we are using Trello. As a CS & Operation manager, the reminders/alarms/notifications are the most important for handling time and minimizing the SLAs, so I created automation …
Features
HipChat (discontinued)Notion
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
6% below category average
Notion
9.9
Ratings
25% above category average
Mobile Access7.30 Ratings10.00 Ratings
Search7.20 Ratings10.00 Ratings
Task Management00 Ratings9.60 Ratings
Gantt Charts00 Ratings10.00 Ratings
Scheduling00 Ratings10.00 Ratings
Workflow Automation00 Ratings10.00 Ratings
Visual planning tools00 Ratings10.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
8% below category average
Notion
9.6
Ratings
19% above category average
Chat7.70 Ratings10.00 Ratings
Notifications7.70 Ratings10.00 Ratings
Discussions6.50 Ratings10.00 Ratings
Surveys7.80 Ratings9.30 Ratings
Internal knowledgebase7.00 Ratings10.00 Ratings
Integrates with GoToMeeting7.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.90 Ratings
Integrates with Outlook00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
Ratings
22% below category average
Notion
9.9
Ratings
23% above category average
Video files6.50 Ratings10.00 Ratings
Audio files6.80 Ratings10.00 Ratings
Access control6.60 Ratings10.00 Ratings
Advanced security features5.90 Ratings10.00 Ratings
Integrates with Google Drive6.00 Ratings9.20 Ratings
Device sync6.00 Ratings10.00 Ratings
Versioning00 Ratings10.00 Ratings
Document collaboration00 Ratings10.00 Ratings
Best Alternatives
HipChat (discontinued)Notion
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)Notion
Likelihood to Recommend
6.8
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
7.2
(0 ratings)
10.0
(0 ratings)
Support Rating
7.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.4
(0 ratings)
-
(0 ratings)
Ease of integration
7.6
(0 ratings)
-
(0 ratings)
Product Scalability
7.2
(0 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)Notion
Likelihood to Recommend
HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.
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At the company I work for, we use Notion as an organizational base for all sectors and projects. For example, we use it for the marketing team, customer support team, among others. And for each one, we can create pipelines, tasks, due dates, execution time, tags with different colors. It's something very versatile that helps with everything around here. We've even created a sales funnel in Notion.
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Pros
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
  • I love that you can create nested pages, allowing for separate sections to organize information as needed.
  • I appreciate the convenience of effortlessly uploading images to any section.
  • I appreciate that when adding links, you can embed them so the website displays directly on the page.
Read full review
Cons
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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  • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
  • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
  • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
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Likelihood to Renew
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
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Usability
i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .
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Notion addresses most of our needs and help teams to organize their tasks, track their progresses and then archive for future reference. The company uses Notion to share announcement, holiday schedules, employee contact information and organizational structures. Everyone finds it useful and helpful. The notifications are instant. Reminders are on time.
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Support Rating
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
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No answers on this topic
Implementation Rating
I don't have insights as I was not a part of the implementation. However, I love the end product
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No answers on this topic
Alternatives Considered
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
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Notion is much more robust than Google Tasks, which I find very limited. Notion is far more customizable and affordable than Asana, which is more of a turnkey solution for teams that want to work within a pre-defined structure. Notion and ClickUp are comparable, in my opinion, in terms of task management and affordability, however Notion is the more customizable and expansive option whereas ClickUp is mostly just for task management.
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Scalability
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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No answers on this topic
Return on Investment
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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  • It has streamlined our processes across various teams to all work from a signle source of truth
  • Maintaining this source of truth is a full time job
  • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).