HipChat (discontinued) vs. RemoteMeeting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
RemoteMeeting
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
A web-based video conferencing tool. Supports mobile, browser and AI minutes. RemoteMeeting is a video conferencing solution. Use a browser to start and join video conferences. No need for a dedicated application. Present a desktop, share documents and interactively mark on them. Create automated meeting minute as record them for later review. RemoteMeeting can detect the speaker automatically and pin it in the main screen for a more immersive…
$0.20
per usage
Pricing
HipChat (discontinued)RemoteMeeting
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
RemoteMeeting Pay-per-USE
$0.20 / min
per usage
RemoteMeeting Pay-per-USER
$17.99 / month
per user
Offerings
Pricing Offerings
HipChat (discontinued)RemoteMeeting
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)** Server deployment option available upon request.
More Pricing Information
Community Pulse
HipChat (discontinued)RemoteMeeting
Considered Both Products
HipChat (discontinued)
Chose HipChat (discontinued)
I've used slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with slack compared to HipChat. Slack has more …
Chose HipChat (discontinued)
Compared to skype creating groups is easy and fast. Also , file sharing is easy and loads instantly . Emoji and gifs are much more better in HipChat compared to skype .My company's management chose to use HipChat for our organization as they got the license of HipChat for …
Chose HipChat (discontinued)
We selected HipChat because it was an enterprise solution to our organization. It allowed us to connect our enterprise ticketing software (which was used for everything) to communicate updates/patches and solutions to our clients. HipChat was a great tool because we were able …
Chose HipChat (discontinued)
HipChat really cannot compete with Slack so it doesn't surprise me that they've purchased the code base from Atlassian. As I mentioned earlier in the review it's screen sharing, video/audio quality and file transfers abilities are almost universally done better by the …
Chose HipChat (discontinued)
Slack and Google Hangouts have more features and offer meeting functionality. My choice would be Google Hangouts for ceremonies and Slack for messaging.
Chose HipChat (discontinued)
Slack is better developed then HipChat. It's better and faster for connecting with people. HipChat is also good but needs to be developed. The company has to update their software regularly to reach the level where Slack is now.
Chose HipChat (discontinued)
While Sametime or Jabber multi people chat requires that someone who's in the chat invite you, HipChat has this nice system of a room where anyone with the right permission can join at any time. Also, the history of a Sametime or Jabber chat tends to be lost in the …
Chose HipChat (discontinued)
At the time, our organization was using Jabber for communication, which wasn't suited well for teams. HipChat brought a ton of great features when moving from Jabber, such as the ability to make rooms for each of our projects.

Rocket Chat is an open-source Slack clone, which …
Chose HipChat (discontinued)
Slack is by far a better alternative, and HipChat was only developed as an alternative to Slack. It certainly falls short. The platform is not user-friendly, it is generally a bit buggy, and it doesn’t organize conversation threads in an efficient way like Slack does.
Chose HipChat (discontinued)
Aside from HipChat we used Slack and Cisco Spark. Cisco Spark doesn't look as outdated as Hipchat but still is very limited with integrations and requires a paid version to take full advantage of it. Mobile version of Cisco Spark is limited and doesn't have many settings. Slack …
Chose HipChat (discontinued)
HipChat offers a good advantage for organizations looking for a low cost communication tool. The integration is easy and widely supported by many forums. Though, the technical issues are less reliable. Due to technical failures, Slack and Skype take the cake. Slack offers many …
Chose HipChat (discontinued)
I used HipChat in a company which was pro "open source" and another one which is pro Atlassian.
For the "open source" company I was not involved in the decision of selecting HipChat but I know that the integration with Jenkins and other internal tools were drivers for selecting …
Chose HipChat (discontinued)
Had used earlier in a private setting. Loved the product. We have other Atlassian products like Jira and Confluence. Very happy with them.
Chose HipChat (discontinued)
We left HipChat because of ongoing support issues and it didn't seem to be exactly, cutting edge. We now use Slack which seems to be much more in line with our organization as a whole. The features we use on slack were not offered at the time on HipChat and I think they had …
Chose HipChat (discontinued)
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due …
Chose HipChat (discontinued)
HipChat stacks up really well against Slack. Many of the same features, look and feel and performance. Although we have about half of us on Mac and half on PC and several times we hear complaints of the desktop app not connecting soon after updates are released. Slack also …
Chose HipChat (discontinued)
I haven't evaluated any similar products. HipChat is really just perfect for the Atlassian user. Before my company used HipChat we were using Google Hangouts.
Chose HipChat (discontinued)
I only used Cisco Jabber for a few days before the company I work at made the decision to switch to HipChat, so I didn't really have a chance to use that application enough to compare it effectively. With Yahoo Messenger, I used to use it quite a bit, but haven't since Facebook …
Chose HipChat (discontinued)
Hipchat behaves equally good among several other platforms used at my company (OSX, Windows, Linux). It brings us the possibility to integrate with most of our used tools, and the cost is lower than other options. Chat history and encryption makes it easier to find previous …
Chose HipChat (discontinued)
HipChat is relatively light weight. Most engineers are using it. However, we prefer to use Google Hangouts for video chatting or screen sharing.
Chose HipChat (discontinued)
HipChat works best in the work environment. It can integrate with other applications that are used on the job and show notifications from them. Others are better suited for personal messaging.
Chose HipChat (discontinued)
I have used Google Hangouts before. Hipchat is better in that it has a lot more integrations and special features, whereas Hangouts is pretty much purely chat. The downside is not everyone has a HipChat account and therefore Hangouts is easy to start up with your friends …
Chose HipChat (discontinued)
Not as reliable. I had no choice in switching to HipChat.
RemoteMeeting
Chose RemoteMeeting
The results we have obtained with RemoteMeeting have been unparalleled, it is an online meeting solution that improves the way we share screen perfectly from anywhere because it provides collaboration tools for more efficient meetings from offering virtual backgrounds, face …
Features
HipChat (discontinued)RemoteMeeting
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
6% below category average
RemoteMeeting
-
Ratings
Mobile Access7.30 Ratings00 Ratings
Search7.20 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
8% below category average
RemoteMeeting
-
Ratings
Chat7.70 Ratings00 Ratings
Notifications7.70 Ratings00 Ratings
Discussions6.50 Ratings00 Ratings
Surveys7.80 Ratings00 Ratings
Internal knowledgebase7.00 Ratings00 Ratings
Integrates with GoToMeeting7.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
Ratings
22% below category average
RemoteMeeting
-
Ratings
Video files6.50 Ratings00 Ratings
Audio files6.80 Ratings00 Ratings
Access control6.60 Ratings00 Ratings
Advanced security features5.90 Ratings00 Ratings
Integrates with Google Drive6.00 Ratings00 Ratings
Device sync6.00 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
HipChat (discontinued)
-
Ratings
RemoteMeeting
8.0
Ratings
1% above category average
High quality audio00 Ratings8.00 Ratings
High quality video00 Ratings8.00 Ratings
Low bandwidth requirements00 Ratings8.00 Ratings
Mobile support00 Ratings8.00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
HipChat (discontinued)
-
Ratings
RemoteMeeting
8.0
Ratings
1% above category average
Desktop sharing00 Ratings8.00 Ratings
Whiteboards00 Ratings8.00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
HipChat (discontinued)
-
Ratings
RemoteMeeting
8.0
Ratings
4% below category average
Calendar integration00 Ratings8.00 Ratings
Meeting initiation00 Ratings8.00 Ratings
Integrates with social media00 Ratings8.00 Ratings
Record meetings / events00 Ratings8.00 Ratings
Slideshows00 Ratings8.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
HipChat (discontinued)
-
Ratings
RemoteMeeting
8.0
Ratings
2% below category average
Live chat00 Ratings8.00 Ratings
Audience polling00 Ratings8.00 Ratings
Q&A00 Ratings8.00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
HipChat (discontinued)
-
Ratings
RemoteMeeting
8.0
Ratings
1% below category average
User authentication00 Ratings8.00 Ratings
Participant roles & permissions00 Ratings8.00 Ratings
Confidential attendee list00 Ratings8.00 Ratings
Best Alternatives
HipChat (discontinued)RemoteMeeting
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
JioMeet
JioMeet
Score 10.0 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)RemoteMeeting
Likelihood to Recommend
6.8
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
7.2
(0 ratings)
-
(0 ratings)
Support Rating
7.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.4
(0 ratings)
-
(0 ratings)
Ease of integration
7.6
(0 ratings)
-
(0 ratings)
Product Scalability
7.2
(0 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)RemoteMeeting
Likelihood to Recommend
HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.
Read full review
RemoteMeeting is a virtual conference room system that offers a simplified user experience with a modern and intuitive design and speed of just one click, it is a meeting tool that always has a room available for my team from anywhere and any device With powerful meeting modes for any occasion, it fully suits our daily virtual communication needs to connect with colleagues, customers, employees and vendors with the ease of just screen sharing with the unique and enjoyable collaboration experience.
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Pros
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
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  • RemoteMeeting works in an extraordinary way to initiate meetings through videoconferences in real time sharing screen audio and video provides dynamic meetings in 3D With avatar profiles that make the experience of the participants much more enjoyable.
  • For team collaboration RemoteMeeting has fallen like a glove, it is a platform that allows high-level business videoconferences to be carried out with security and excellent wireless connection.
Read full review
Cons
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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  • RemoteMeeting is a modern and high-level video conferencing solution that provides a quality service, it is a tool where meetings are not boring, so it offers positive and satisfactory results, it provides flexible and intuitive features with solutions that fit our needs. user, ease, visually pleasing interface, safety and quality.
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Likelihood to Renew
If they fix the bugs the last update gave that are causing hipchat to crash more often.
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No answers on this topic
Usability
i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .
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No answers on this topic
Support Rating
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
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No answers on this topic
Implementation Rating
I don't have insights as I was not a part of the implementation. However, I love the end product
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No answers on this topic
Alternatives Considered
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
Read full review
The results we have obtained with RemoteMeeting have been unparalleled, it is an online meeting solution that improves the way we share screen perfectly from anywhere because it provides collaboration tools for more efficient meetings from offering virtual backgrounds, face focus to automatically detect the face on the screen, separate video and information display for multiple monitors, simplicity security and speed is a perfect tool.
Read full review
Scalability
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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No answers on this topic
Return on Investment
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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  • RemoteMeeting has a positive impact on my organization by offering simplified meetings that significantly increase the collaboration and productivity of my work team, offering cloud-based virtual meeting solutions that improve customer relations, reduce work time and additional costs, as well as Provide progress in projects and efficiency.
  • It is a video conferencing solution that improves the way we communicate with colleagues, customers, employees, partners and suppliers with a simplified experience with privacy protection, making all participants feel comfortable and safe in meetings, since we use RemoteMeeting. Work flow has increased by 15%, sales have increased and work teams develop a better relationship with each other.
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).

RemoteMeeting Screenshots

Screenshot of 100% browser basedScreenshot of Share documentsScreenshot of Share desktopScreenshot of Automatic speaker detectionScreenshot of Save money