HipChat (discontinued) vs. Zeplin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HipChat (discontinued)
Score 9.7 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Zeplin
Score 6.8 out of 10
N/A
Zeplin, from the company of the same name, is a platform supporting collaboration in application development by engineers and designers by providing an API with popular collaboration, development and prototyping tools and creating a space where productions can be shared and reviewed.
$0
up to 1 project
Pricing
HipChat (discontinued)Zeplin
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Free
$0
up to 1 project
Advanced
$15
per month per seat (up to 50 projects)
Basic
$15
per month per project
Enterprise
Contact sales team
Offerings
Pricing Offerings
HipChat (discontinued)Zeplin
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
HipChat (discontinued)Zeplin
Considered Both Products
HipChat (discontinued)
Chose HipChat (discontinued)
I've used slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with slack compared to HipChat. Slack has more …
Chose HipChat (discontinued)
Compared to skype creating groups is easy and fast. Also , file sharing is easy and loads instantly . Emoji and gifs are much more better in HipChat compared to skype .My company's management chose to use HipChat for our organization as they got the license of HipChat for …
Chose HipChat (discontinued)
We selected HipChat because it was an enterprise solution to our organization. It allowed us to connect our enterprise ticketing software (which was used for everything) to communicate updates/patches and solutions to our clients. HipChat was a great tool because we were able …
Chose HipChat (discontinued)
HipChat really cannot compete with Slack so it doesn't surprise me that they've purchased the code base from Atlassian. As I mentioned earlier in the review it's screen sharing, video/audio quality and file transfers abilities are almost universally done better by the …
Chose HipChat (discontinued)
Slack and Google Hangouts have more features and offer meeting functionality. My choice would be Google Hangouts for ceremonies and Slack for messaging.
Chose HipChat (discontinued)
Slack is better developed then HipChat. It's better and faster for connecting with people. HipChat is also good but needs to be developed. The company has to update their software regularly to reach the level where Slack is now.
Chose HipChat (discontinued)
While Sametime or Jabber multi people chat requires that someone who's in the chat invite you, HipChat has this nice system of a room where anyone with the right permission can join at any time. Also, the history of a Sametime or Jabber chat tends to be lost in the …
Chose HipChat (discontinued)
At the time, our organization was using Jabber for communication, which wasn't suited well for teams. HipChat brought a ton of great features when moving from Jabber, such as the ability to make rooms for each of our projects.

Rocket Chat is an open-source Slack clone, which …
Chose HipChat (discontinued)
Slack is by far a better alternative, and HipChat was only developed as an alternative to Slack. It certainly falls short. The platform is not user-friendly, it is generally a bit buggy, and it doesn’t organize conversation threads in an efficient way like Slack does.
Chose HipChat (discontinued)
Aside from HipChat we used Slack and Cisco Spark. Cisco Spark doesn't look as outdated as Hipchat but still is very limited with integrations and requires a paid version to take full advantage of it. Mobile version of Cisco Spark is limited and doesn't have many settings. Slack …
Chose HipChat (discontinued)
HipChat offers a good advantage for organizations looking for a low cost communication tool. The integration is easy and widely supported by many forums. Though, the technical issues are less reliable. Due to technical failures, Slack and Skype take the cake. Slack offers many …
Chose HipChat (discontinued)
I used HipChat in a company which was pro "open source" and another one which is pro Atlassian.
For the "open source" company I was not involved in the decision of selecting HipChat but I know that the integration with Jenkins and other internal tools were drivers for selecting …
Chose HipChat (discontinued)
Had used earlier in a private setting. Loved the product. We have other Atlassian products like Jira and Confluence. Very happy with them.
Chose HipChat (discontinued)
We left HipChat because of ongoing support issues and it didn't seem to be exactly, cutting edge. We now use Slack which seems to be much more in line with our organization as a whole. The features we use on slack were not offered at the time on HipChat and I think they had …
Chose HipChat (discontinued)
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due …
Chose HipChat (discontinued)
HipChat stacks up really well against Slack. Many of the same features, look and feel and performance. Although we have about half of us on Mac and half on PC and several times we hear complaints of the desktop app not connecting soon after updates are released. Slack also …
Chose HipChat (discontinued)
I haven't evaluated any similar products. HipChat is really just perfect for the Atlassian user. Before my company used HipChat we were using Google Hangouts.
Chose HipChat (discontinued)
I only used Cisco Jabber for a few days before the company I work at made the decision to switch to HipChat, so I didn't really have a chance to use that application enough to compare it effectively. With Yahoo Messenger, I used to use it quite a bit, but haven't since Facebook …
Chose HipChat (discontinued)
Hipchat behaves equally good among several other platforms used at my company (OSX, Windows, Linux). It brings us the possibility to integrate with most of our used tools, and the cost is lower than other options. Chat history and encryption makes it easier to find previous …
Chose HipChat (discontinued)
HipChat is relatively light weight. Most engineers are using it. However, we prefer to use Google Hangouts for video chatting or screen sharing.
Chose HipChat (discontinued)
HipChat works best in the work environment. It can integrate with other applications that are used on the job and show notifications from them. Others are better suited for personal messaging.
Chose HipChat (discontinued)
I have used Google Hangouts before. Hipchat is better in that it has a lot more integrations and special features, whereas Hangouts is pretty much purely chat. The downside is not everyone has a HipChat account and therefore Hangouts is easy to start up with your friends …
Chose HipChat (discontinued)
Not as reliable. I had no choice in switching to HipChat.
Zeplin
Chose Zeplin
Zeplin is used for us purely as a handoff tool. It keeps it clean and clear for devs and product managers what is completed. It has some good labels and other organizing features. The different levels of access are also super helpful to give the correct people the view they …
Chose Zeplin
As our project is large and there are many modules and they should be consistent. So, Zeplin's style guide can be shared globally across different projects and we can easily ensure consistency across all modules. Zeplin automatically exports assets in multiple file formats like …
Chose Zeplin
Actually, we didn't select Zeplin. After a long time of internal discussions, the majority of the team decided that we want to move to Figma. We still use Zeplin as a legacy, but we don't use it for new features. In my opinion, it's less flexible than Figma, which allows …
Chose Zeplin
We went without a tool like Zeplin for a long time, but as we grew we needed to get a better handle on the design process and handoff to engineering. We went straight to Zeplin off of numerous recommendations and didn't look back. We have had a great experience with Zeplin.
Chose Zeplin
Zeplin is more focused on the handoff than in the creation itself. The other alternatives can do both, but Zeplin is an awesome tool for the handoff part. It depends in how big is your team and how the workflow is organized to understand whats the best tool for your team.
Chose Zeplin
It was a business need from different departments. From an IT point of view, we have been a part of purchasing and setting up. However, the decision to go with Zeplin was not ours.
Chose Zeplin
I believe Invision is the only one that is supporting such inspection tools at this moment.
Chose Zeplin
Zeplin has and easier on the eyes UI, not a cumbersome constructors of projects and easier collaboration.
Chose Zeplin
Out of all of the products that I have used to support design-to-development handoffs, Zeplin is my favorite. It’s pretty lightweight and easy to use (once you get the hang of it). Zeplin also has a smooth interface and is, generally, clearer to use than other tools, such as …
Chose Zeplin
These other tools are really helpful products for creating and sharing wireframes / prototypes. However, Zeplin is the best tool for the actual hand off between the design and development teams once the design is actually ready to share. Zeplin fills this gap and improves the …
Chose Zeplin
Zeplin is simpler. Zeplin lacks prototyping on par with Invision. Zeplin doesn't give a direct code for Android and iOS like Figma does. Zeplin doesn't have a lot of advanced features like Invision, for example, whiteboard. But Zeplin is good for at its job which is to share …
Chose Zeplin
Zeplin is a really nice lightweight app, that is easier to use than Invision for sharing purposes. Invision does primarily handle prototyping, which Zeplin does not do. Abstract is my product of choice but is also a slightly different tool — almost a Github for design. It …
Chose Zeplin
We chose Zeplin because it allowed our product and design teams to collaborate more effectively, while providing the rest of the organization an easily accessible location to access up-to-date assets. While InVision's interface can be more intuitive, we prefer Zeplin because it …
Chose Zeplin
Marvel is a pretty expensive application for what it gives you, it is a pretty good tool but I think the handoff is not as good as Zeplin's. I think the style of Zeplin is more oriented to developers and Marvel is more oriented to the designers. I like the way Zeplin is …
Chose Zeplin
Zeplin is great to inspect and share user interfaces, specifications and assets, perfect for developers. Tools like Invision and Marvel are much better to create prototypes for both developers, coworkers and even stakeholders, but they don't have this kind of feature …
Chose Zeplin
For my company needs, Zeplin comes as the best tool in its category. Zeplin's competitors are great tools but they either offer way too many features or are priced above Zeplin with the same features.

Zeplin is in the right spot for both pricing and features.
Chose Zeplin
Zeplin is a better tool for collaboration and has a deeper feature set that helps communicate the information developers need to build products.
Chose Zeplin
I know there are other products out there but Zeplin has been so effective that I haven't even bothered to look elsewhere. The whole experience of Zeplin has been excellent. However, once Adobe XD is more built out Zeplin will finally have a formidable competitor as it will be …
Chose Zeplin
Zeplin is much better when it comes to seeing the properties and CSS code of the design elements. Our developers love it when they get all that info from the Zeplin file.
Chose Zeplin
Zeplin is the only solution tailored for this common use case. Previously we just shared files in dropbox but that was messy and didn't allow for specific comments, etc.
Features
HipChat (discontinued)Zeplin
Project Management
Comparison of Project Management features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
6% below category average
Zeplin
5.2
Ratings
39% below category average
Mobile Access7.30 Ratings00 Ratings
Search7.20 Ratings5.20 Ratings
Communication
Comparison of Communication features of Product A and Product B
HipChat (discontinued)
7.3
Ratings
8% below category average
Zeplin
8.0
Ratings
1% above category average
Chat7.70 Ratings00 Ratings
Notifications7.70 Ratings8.00 Ratings
Discussions6.50 Ratings00 Ratings
Surveys7.80 Ratings00 Ratings
Internal knowledgebase7.00 Ratings00 Ratings
Integrates with GoToMeeting7.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HipChat (discontinued)
6.3
Ratings
22% below category average
Zeplin
6.5
Ratings
19% below category average
Video files6.50 Ratings00 Ratings
Audio files6.80 Ratings00 Ratings
Access control6.60 Ratings5.20 Ratings
Advanced security features5.90 Ratings4.00 Ratings
Integrates with Google Drive6.00 Ratings00 Ratings
Device sync6.00 Ratings00 Ratings
Versioning00 Ratings8.00 Ratings
Document collaboration00 Ratings9.00 Ratings
Best Alternatives
HipChat (discontinued)Zeplin
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HipChat (discontinued)Zeplin
Likelihood to Recommend
6.8
(0 ratings)
6.3
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
8.2
(0 ratings)
Usability
7.2
(0 ratings)
8.0
(0 ratings)
Support Rating
7.1
(0 ratings)
9.5
(0 ratings)
Implementation Rating
8.4
(0 ratings)
-
(0 ratings)
Ease of integration
7.6
(0 ratings)
-
(0 ratings)
Product Scalability
7.2
(0 ratings)
-
(0 ratings)
User Testimonials
HipChat (discontinued)Zeplin
Likelihood to Recommend
HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.
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I still have some issues, especially with color integration between the style guide and also project. When we update the colors, it's not automatically sync to every project. Aside from that, zeplin solves my problem for hand-off design from design to developer. I set zeplin is source of truth design file
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Pros
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
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  • Provides dimensions across iOS, Android and Web which saves developers from a lot of guess and check when implementing designs
  • Allows for easy download of digital design assets for developers to easily organize and implement
  • Great user experience in terms of the product itself and a great value for your money
  • Automatically generates CSS for web designs which is AMAZING!
Read full review
Cons
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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  • It would be better if it has a dedicated web application
  • It's not the easiest tool to learn and start working with
  • It would be awesome if it had more features turning it into an all-around tool for mockups and prototypes
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Likelihood to Renew
If they fix the bugs the last update gave that are causing hipchat to crash more often.
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Great tool
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Usability
i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .
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Zeplin's component management and style guide help us to be consistent across whole product and it so easy to use for non-technical person. It is now easy to collaboration for designes between different teams like stackholders, product owner, UI/UX, developers and testers. Now there is only one point of reference is Zeplin so it is so easy to get details without asking designer or developer again and again.
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Support Rating
HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.
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Zeplin has classic support with a chat from the website. It's working fine, and we're also getting the support needed when needed. However, Zeplin is very good at closing the incidents and moving on. It was a while ago we had a case with their support so that it might have improved since then.
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Implementation Rating
I don't have insights as I was not a part of the implementation. However, I love the end product
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No answers on this topic
Alternatives Considered
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.
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Out of all of the products that I have used to support design-to-development handoffs, Zeplin is my favorite. It’s pretty lightweight and easy to use (once you get the hang of it). Zeplin also has a smooth interface and is, generally, clearer to use than other tools, such as InVision. Plus, all of the plug-ins that you can use with Zeplin have supported the design-development relationship and workflows in which I’ve been involved in more efficient, clear, and effective ways than I’ve seen with any other product.
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Scalability
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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No answers on this topic
Return on Investment
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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  • We're using the free plan, so it fits in our needs, although we're limited to create only one project at a time
  • Sketch has some plugins that offers exactly what Zeplin does, for free
  • The integration with design apps (Sketch, Photoshop, XD) and collaboration (Slack and Trello) helps our team to better communicate and be notified on every update
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ScreenShots

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).