Hiver vs. Superhuman
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Hiver | Score7.7 out of 10 | N/A | Hiver is a customer service platform that brings together communication channels, apps, and data to improve customer support operations. Hiver enables real-time collaboration across every customer communication channel, offering AI and automation to resolve issues and help teams work faster. Hiver states that over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver to deliver support that wins and retains customers for… | $24 per month per user |
 Superhuman | Score8.3 out of 10 | N/A | Superhuman for Business is an email management solution that helps to enhance team collaboration and help users maintain focus. Some features include timed sent, Unsend, conversation snooze, support for offline actions, Gmail shortcuts, etc. | $30 per month per user |
| Hiver | Superhuman | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | 20% discount for annual pricing. | Up to 18% discount for annual billing on Starter and Business plans. | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Hiver | Superhuman | |
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| Likelihood to Recommend | 8.0 | 9.7 |
| Usability | 9.0 | - |
| Support Rating | 4.0 | - |