TrustRadius

Hiya Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hiya Connect
Score 9.3 out of 10
N/A
Hiya Connect, from Hiya headquartered in a Seattle, is a software solution designed to help improve the user's answer rate, and supports reputation management, secure and branded calls, and provides call performance analytics.N/A
Pricing
Hiya Connect
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Hiya Connect
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Hiya Connect
Considered Both Products
Hiya Connect
Verified User
Anonymous
Chose Hiya Connect
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Anonymous
Chose Hiya Connect
I have not reviewed alternatives. We went with Hiya Connect at a time where there were not many options existing. Hiya Connect appeared to be the most user friendly solution at the time and they promised the numbers would be good to go extremely fast - which they were. The next …
Best Alternatives
Hiya Connect
Small Businesses
Zoom Phone
Zoom Phone
Score 9.0 out of 10
Medium-sized Companies
Zoom Phone
Zoom Phone
Score 9.0 out of 10
Enterprises
Zoom Phone
Zoom Phone
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
Hiya Connect
Likelihood to Recommend
9.0
(0 ratings)
Usability
10.0
(0 ratings)
User Testimonials
Hiya Connect
Likelihood to Recommend
If you are looking for a tool that will immediately begin to brand your calls this is a great option. Easy to use and implement, but it can be pricey for something that used to be more common. If you are looking a dialer this is not their functionality, strictly focus on the branded side.
Verified User
Anonymous
Read full review
Pros
  • Branded Calling
  • Spam Prevention
  • Improve Connect Rates
Verified User
Anonymous
Read full review
Cons
  • Integrations with dialers
  • More robust reporting
  • Email notifications
Verified User
Anonymous
Read full review
Usability
Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.
Verified User
Anonymous
Read full review
Alternatives Considered
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Anonymous
Read full review
Return on Investment
  • Higher connect rates
  • Increase in meeting conversions
  • Increase in prospect trust
Verified User
Anonymous
Read full review
ScreenShots