TrustRadius

Hiya Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hiya Connect
Score 9.3 out of 10
N/A
Hiya Connect, from Hiya headquartered in a Seattle, is a software solution designed to help improve the user's answer rate, and supports reputation management, secure and branded calls, and provides call performance analytics.N/A
Pricing
Hiya Connect
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Hiya Connect
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Hiya Connect
Considered Both Products
Hiya Connect
Verified User
Manager
Chose Hiya Connect
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Manager
Chose Hiya Connect
I have not reviewed alternatives. We went with Hiya Connect at a time where there were not many options existing. Hiya Connect appeared to be the most user friendly solution at the time and they promised the numbers would be good to go extremely fast - which they were. The next …
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Hiya Connect
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User Ratings
Hiya Connect
Likelihood to Recommend
9.0
(1 ratings)
Usability
10.0
(1 ratings)
User Testimonials
Hiya Connect
Likelihood to Recommend
Hiya, Inc
Hiya Connect is well suited for any company or organization that is looking to increase its brand recognition with their customer or client base. The difference between unbranded vs. branded outbound calls is great considering many people would not pick up a call from a number they do not trust or recognize. It's important for the client to know from what organization and from where the call is coming.
Verified User
Anonymous
Read full review
Pros
Hiya, Inc
  • Branded Calling
  • Spam Prevention
  • Improve Connect Rates
Verified User
Anonymous
Read full review
Cons
Hiya, Inc
  • Integrations with dialers
  • More robust reporting
  • Email notifications
Verified User
Anonymous
Read full review
Usability
Hiya, Inc
Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.
Verified User
Anonymous
Read full review
Alternatives Considered
Hiya, Inc
We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Anonymous
Read full review
Return on Investment
Hiya, Inc
  • Higher connect rates
  • Increase in meeting conversions
  • Increase in prospect trust
Verified User
Anonymous
Read full review
ScreenShots