HockeyStack vs. Totango
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HockeyStack | Score8 out of 10 | N/A | HockeyStack is a SaaS analytics platform that unites marketing, revenue and product data, so that marketing & growth teams understand the drivers of product engagement and high quality leads, and increase revenue faster than ever. | $0 |
 Totango | Score7.8 out of 10 | N/A | Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024. | N/A |
| HockeyStack | Totango | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Each package gives teams a 360° customer account profile, customer health scoring, customer journey program templates (SuccessBLOCS), automated workflows (SuccessPlays), email campaigns, self-paced onboarding, and customer support. | ||||||||||||||
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| Security |
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| Platform & Infrastructure |
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| Customer Data Extraction / Integration |
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| Customer Success Management |
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| CSM Reporting & Analytics |
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| HockeyStack | Totango | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.1 |
| Likelihood to Renew | - | 7.3 |
| Usability | - | 8.6 |
| Availability | - | 9.9 |
| Performance | - | 8.8 |
| Support Rating | - | 7.7 |
| Online Training | - | 7.0 |
| Implementation Rating | - | 10.0 |
| Configurability | - | 8.2 |
| Ease of integration | - | 8.0 |
| Product Scalability | - | 9.8 |
| Vendor post-sale | - | 8.0 |
| Vendor pre-sale | - | 8.0 |