Homebase vs. PowerDMS by NEOGOV

Homebase is well suited for small business owners and startups who need to track employee hours more efficiently, and who desire for their employees to be able to directly compliment each other, or have more control over the ability to trade shifts. It is less appropriate for larger businesses that have multiple departments, or businesses with few departments and employees who may be scheduled in more than one department.

Incentivized

Getting 100% signature compliance on policy updates used to take months but since automating out policy management updates in PowerDMS, we can get 100% compliance in as little as 2 weeks. Internal requests for things such as training, purchases, etc used to be pushed up the chain of command via a paper copy and would often get misplaced or lost in a full mailbox. Using PowerDMS to automate those requests put the power back in the requester's hands and increased transparency and accountability across the organization.

Incentivized

• Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
• Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
• Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.

Incentivized

• PDMS is extremely user-friendly from both the administrator aspect and the user.
• The workflow process is awesome and easy to set up.
• PDMS's support team is barred none. We've never had issues with reaching out to find a simple solution to our challenges.

• Notifications could be more punctual
• Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it.
• Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime.

Incentivized

• The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
• Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
• It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.

Incentivized

I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.

While not necessarily user-intuitive, with a small amount of dedication to training and learning how the system functions, it becomes very usable. I would say that the usability scale is quite user-dependent. For a standard user that just needs to review and sign documents, it is very easily used. On the other end, management does a bit more of a learning curve.

Never had an issue with PowerDMS not being available. Speed is an issue from time to time

We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.

I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.

In-person training works really well.

Online training works well and keeps from having to have classroom training

Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.

Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!

Incentivized

Our previous document product was Image Silo. It was a stable-enough product, but was strictly an indexed filing system. PowerDMS goes well beyond indexing (which it does very well) and provides countless more features and functions as described above. I would describe the difference between our previous product and PowerDMS like the difference between the library and the Internet. Both contain information, but on is limited, while the other has it all.

Because of features and functions.

• There are no longer employee scheduling issues.
• Payroll is very easy to use and quick

Incentivized

• Created efficient processes for approving document revision
• Migrated what originally was a paper system to electronic
• Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.

Incentivized