Hook Security vs. RMail

Hooks has allowed us to be a bit more agile in our training and testing with phishing scams. Hooks reports allow us to identify people who we need more help to identifying phishing emails. By implementing the the monthly phishing campaigns, we can then provide specific training for individual facing issues in particular areas

Incentivized

RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology

• Hooks make it easy to generate the reports and gives a through breakdown of campaign details.
• Users are become more aware of potential threats and avoid them.
• It integrated easily with O365 deployment.

Incentivized

• E-mail tracking.
• Providing a detailed record of receipt.
• Providing digital timestamps as to when messages are sent.
• Recording responses/replies to certain e-mails.

Incentivized

• It would be nice to be able to customize templates even more and brand them.
• Automatic course enrollment for new employees should be simplified.
• Interface could be more streamlined.

Incentivized

• Some Gmail add ons/extensions don't work with RMail.
• I'm not sure it can be integrated with gmail without Chrome or Outlook.
• More features would be cool.

I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).

It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.

Works well routinely without problems.

Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.

Works great.

RMail has an add-on module for e-signing documents, but Adobe Sign's is just easier to use. However, if I need to combine sending an e-mail that has to be tracked along with an e-signed document, then RMail clearly wins out over using Adobe Sign. The latter is designed to track electronic signatures only, not to track when e-mails are received.

Incentivized

• Ease of enrollment for training new users.
• Monthly email campaign to test our users.
• Getting clients to address the fundamentals of cyber security in short and capture behavioral data.

Incentivized

• There's not much ROI, because we don't get it much cheaper than the list price.
• However, being able to offer this service strengthens our service offerings.