TrustRadius: an HG Insights company

Hootsuite vs. Oracle Social Cloud (legacy)

Save this comparison

Save this comparison

Hootsuite

1,188 Reviews and Ratings

Oracle Social Cloud (legacy)

60 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hootsuite

    Score7.9 out of 10
    		N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $149

    per month Starts at 1 user, 5 social accounts

    Oracle Social Cloud (legacy)

    Score7.6 out of 10
    Enterprise companies (1,001+ employees)
    		Oracle Social Cloud helped marketers to discover, analyze, and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. Oracle Social Cloud is a legacy product, and no longer available for sale.N/A
    Pricing
    HootsuiteOracle Social Cloud (legacy)
    Editions & Modules
    Standard
    $99
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $249
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    HootsuiteOracle Social Cloud (legacy)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.—
    More Pricing Information
    Community Pulse
    HootsuiteOracle Social Cloud (legacy)
    Considered Both Products
    Hootsuite
    No answer on this topic
    Discontinued Products
    Verified User
    Chose Oracle Social Cloud (legacy)
    We used Hootsuite Pro before we switched over to Oracle Social Cloud. Back in 2012, I would have said that Hootsuite was a solid competitor to Oracle Social Cloud. Unfortunately, the amount of feature updates that Hootsuite used to receive has significantly decreased. It is …
    Incentivized
    Verified User
    Chose Oracle Social Cloud (legacy)
    We started our social marketing journey by just using the free version of Hootsuite. It had good listening but was limited in other areas, especially as it related to campaign tracking and some analytics. Even looking at the Enterprise versions, we didn't feel it had the …
    Incentivized
    Verified User
    Chose Oracle Social Cloud (legacy)
    It's a much better product, although not free. We were looking for an enterprise-grade product for which Oracle checked the boxes.
    Incentivized
    Andrea Noémi Kilin
    Social Media Specialist in Marketing at GE Healthcare (Hospital & Health Care, 10,001+ employees)
    Chose Oracle Social Cloud (legacy)
    Oracle SRM was ready being used when I joined the company, it wasn't my choice. We stopped using it when that business unit had been sold off and is no longer part of our company. We are currently looking at the above mentioned alternatives.
    Incentivized
    Ben Herrington
    Manager of Digital Marketing in Marketing at DENTSPLY International (Medical Devices, 5001-10,000 employees)
    Chose Oracle Social Cloud (legacy)
    Our primary concern was to guard against comments that are beyond the scope authorized by the FDA -- off-label claims, in other words. SRM was the best tool to provide the control our management required. The others had incomplete or easy-to-evade controls. However, we've found …
    Incentivized
    Verified User
    Chose Oracle Social Cloud (legacy)
    Seamless, fast integration with Eloqua for lead generation and marketing automation, superior social listening/monitoring functionality, ability to have unlimited users were our top reasons for selecting the tool -- all of which were differentiators from the other platforms …
    Incentivized
    Verified User
    Chose Oracle Social Cloud (legacy)
    Oracle Social Relationship Management (SRM) is far better than the above mentioned tools. The tool is easier to use and more consistent. The team supporting it is also more advanced in understanding.
    Incentivized
    Khristen Jones
    Communication Support Coordinator at Oncor Electric Delivery (Utilities, 1001-5000 employees)
    Chose Oracle Social Cloud (legacy)
    When I was evaluating products for our communications department two things stood out to me about Oracle, the price point and the service. For what you receive, I believe Oracle is an excellent product. Not as expensive as some others, but equally (or better!) quality, plus the …
    Incentivized
    Leah Minette De Guzman
    Social Media Content Specialist in Marketing at Emerson Climate Technologies (Mechanical or Industrial Engineering, 10,001+ employees)
    Chose Oracle Social Cloud (legacy)
    Aside from offering us a good deal with our current CRM subscription, Oracle offered us a solution in one tool that used to require us three different tools.
    Incentivized
    Josh Goldstein
    Director, Brand Strategy Communications at American Association for Cancer Research (Non-Profit Organization Management, 201-500 employees)
    Chose Oracle Social Cloud (legacy)
    At the time we reviewed the services Oracle SRM delivered the full range enterprise package for the most effective cost. I plan to reevlauate after another 6 months to ensure we are still getting the best deal.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HootsuiteOracle Social Cloud (legacy)
    Listening/monitoring
    Comparison of Listening/monitoring features of Hootsuite and Oracle Social Cloud (legacy)
    Feature
    Hootsuite
    6.7
    275 Ratings
    Oracle Social Cloud (legacy)
    -
    Ratings
    Boolean keyword searches6.0185 Ratings00 Ratings
    Filtering out noise/spam6.0193 Ratings00 Ratings
    Sentiment analysis6.1187 Ratings00 Ratings
    Broad channel coverage8.5255 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Hootsuite and Oracle Social Cloud (legacy)
    Feature
    Hootsuite
    7.5
    383 Ratings
    Oracle Social Cloud (legacy)
    -
    Ratings
    Content planning and scheduling8.9382 Ratings00 Ratings
    Audience targeting6.5260 Ratings00 Ratings
    Content optimization6.9312 Ratings00 Ratings
    Workflow management7.7322 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Hootsuite and Oracle Social Cloud (legacy)
    Feature
    Hootsuite
    7.8
    308 Ratings
    Oracle Social Cloud (legacy)
    -
    Ratings
    Automated routing and prioritization7.4220 Ratings00 Ratings
    Customer interaction histories7.6237 Ratings00 Ratings
    Bulk actions8.3265 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Hootsuite and Oracle Social Cloud (legacy)
    Feature
    Hootsuite
    7.4
    295 Ratings
    Oracle Social Cloud (legacy)
    -
    Ratings
    Lead generation6.3177 Ratings00 Ratings
    Content marketing8.1263 Ratings00 Ratings
    Paid media management7.6175 Ratings00 Ratings
    Campaigns and promotions7.6225 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hootsuite and Oracle Social Cloud (legacy)
    Feature
    Hootsuite
    9.2
    376 Ratings
    Oracle Social Cloud (legacy)
    -
    Ratings
    Twitter9.0344 Ratings00 Ratings
    Facebook9.7360 Ratings00 Ratings
    LinkedIn9.5314 Ratings00 Ratings
    Google+8.960 Ratings00 Ratings
    Instagram9.8316 Ratings00 Ratings
    Pinterest9.2161 Ratings00 Ratings
    YouTube8.4149 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hootsuite and Oracle Social Cloud (legacy)
    Feature
    Hootsuite
    8.0
    306 Ratings
    Oracle Social Cloud (legacy)
    -
    Ratings
    Campaign success analytics8.4282 Ratings00 Ratings
    Real-time tracking7.5282 Ratings00 Ratings
    Competitor analysis8.0189 Ratings00 Ratings
    Account management
    Comparison of Account management features of Hootsuite and Oracle Social Cloud (legacy)
    Feature
    Hootsuite
    7.8
    316 Ratings
    Oracle Social Cloud (legacy)
    -
    Ratings
    Role-based user permissions & privileges8.7268 Ratings00 Ratings
    Mobile access6.8294 Ratings00 Ratings
    User Ratings
    HootsuiteOracle Social Cloud (legacy)
    Likelihood to Recommend
    8.0
    (444 ratings)
    7.6
    (35 ratings)
    Likelihood to Renew
    8.6
    (89 ratings)
    9.0
    (10 ratings)
    Usability
    9.0
    (83 ratings)
    9.0
    (1 ratings)
    Availability
    9.8
    (21 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (263 ratings)
    8.3
    (4 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (17 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    8.0
    (39 ratings)
    -
    (0 ratings)
    Configurability
    7.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (18 ratings)
    -
    (0 ratings)