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Hootsuite vs. SAP Cloud for Social Engagement

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Hootsuite

1,188 Reviews and Ratings

SAP Cloud for Social Engagement

41 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hootsuite

    Score7.9 out of 10
    		N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $149

    per month Starts at 1 user, 5 social accounts

    SAP Cloud for Social Engagement

    Score8 out of 10
    		N/APlatform designed to listen for brand mentions and then engage with customers regarding customer service issues. Includes tools for collaboration within teams or across organizations to resolve issues efficiently.N/A
    Pricing
    HootsuiteSAP Cloud for Social Engagement
    Editions & Modules
    Standard
    $99
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $249
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    HootsuiteSAP Cloud for Social Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.—
    More Pricing Information
    Features
    HootsuiteSAP Cloud for Social Engagement
    Listening/monitoring
    Comparison of Listening/monitoring features of Hootsuite and SAP Cloud for Social Engagement
    Feature
    Hootsuite
    6.6
    275 Ratings
    SAP Cloud for Social Engagement
    9.5
    2 Ratings
    Boolean keyword searches6.0185 Ratings10.02 Ratings
    Filtering out noise/spam5.9193 Ratings9.02 Ratings
    Sentiment analysis6.1187 Ratings10.02 Ratings
    Broad channel coverage8.5255 Ratings9.02 Ratings
    Publishing
    Comparison of Publishing features of Hootsuite and SAP Cloud for Social Engagement
    Feature
    Hootsuite
    7.5
    383 Ratings
    SAP Cloud for Social Engagement
    10.0
    2 Ratings
    Content planning and scheduling8.9382 Ratings10.02 Ratings
    Audience targeting6.5260 Ratings10.02 Ratings
    Content optimization7.0312 Ratings10.02 Ratings
    Workflow management7.7322 Ratings10.02 Ratings
    Engagement
    Comparison of Engagement features of Hootsuite and SAP Cloud for Social Engagement
    Feature
    Hootsuite
    7.8
    308 Ratings
    SAP Cloud for Social Engagement
    9.7
    2 Ratings
    Automated routing and prioritization7.4220 Ratings10.02 Ratings
    Customer interaction histories7.6237 Ratings10.02 Ratings
    Bulk actions8.3265 Ratings9.02 Ratings
    Marketing
    Comparison of Marketing features of Hootsuite and SAP Cloud for Social Engagement
    Feature
    Hootsuite
    7.4
    295 Ratings
    SAP Cloud for Social Engagement
    10.0
    2 Ratings
    Lead generation6.3177 Ratings10.02 Ratings
    Content marketing8.1263 Ratings10.02 Ratings
    Paid media management7.6175 Ratings10.02 Ratings
    Campaigns and promotions7.6225 Ratings10.02 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hootsuite and SAP Cloud for Social Engagement
    Feature
    Hootsuite
    9.2
    376 Ratings
    SAP Cloud for Social Engagement
    9.4
    2 Ratings
    Twitter9.0344 Ratings10.02 Ratings
    Facebook9.7360 Ratings10.02 Ratings
    LinkedIn9.5314 Ratings10.02 Ratings
    Google+8.960 Ratings8.01 Ratings
    Instagram9.7316 Ratings10.02 Ratings
    Pinterest9.2161 Ratings8.01 Ratings
    YouTube8.4149 Ratings10.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hootsuite and SAP Cloud for Social Engagement
    Feature
    Hootsuite
    8.0
    306 Ratings
    SAP Cloud for Social Engagement
    10.0
    2 Ratings
    Campaign success analytics8.4282 Ratings10.02 Ratings
    Real-time tracking7.6282 Ratings10.02 Ratings
    Competitor analysis8.0189 Ratings10.02 Ratings
    Account management
    Comparison of Account management features of Hootsuite and SAP Cloud for Social Engagement
    Feature
    Hootsuite
    7.8
    316 Ratings
    SAP Cloud for Social Engagement
    10.0
    2 Ratings
    Role-based user permissions & privileges8.7268 Ratings10.02 Ratings
    Mobile access6.8294 Ratings10.02 Ratings
    User Ratings
    HootsuiteSAP Cloud for Social Engagement
    Likelihood to Recommend
    8.0
    (444 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.6
    (89 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (83 ratings)
    10.0
    (1 ratings)
    Availability
    9.8
    (21 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (263 ratings)
    10.0
    (1 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (39 ratings)
    -
    (0 ratings)
    Configurability
    7.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (18 ratings)
    -
    (0 ratings)