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Hootsuite vs. Sysomos, now part of Meltwater

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Hootsuite

1,188 Reviews and Ratings

Sysomos, now part of Meltwater

103 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hootsuite

    Score7.9 out of 10
    		N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $149

    per month Starts at 1 user, 5 social accounts

    Sysomos, now part of Meltwater

    Score9.5 out of 10
    		N/ASysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.

    $1,000

    per month

    Pricing
    HootsuiteSysomos, now part of Meltwater
    Editions & Modules
    Standard
    $99
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $249
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    Sysomos
    $1,000.00
    per month
    Offerings
    Pricing Offerings
    HootsuiteSysomos, now part of Meltwater
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.—
    More Pricing Information
    Community Pulse
    HootsuiteSysomos, now part of Meltwater
    Considered Both Products
    Hootsuite
    Parag Poddar
    Marketing Lead in Marketing at Mpowered Health (Information Technology & Services, 51-200 employees)
    Chose Hootsuite
    Hootsuite is way better than Sprout Social as it is much easier to use and understand and the analytics capabilities and dashboards are far more intuitive and useful for social media strategy. Sprout Social use cases are not as extensive as Hootsuite, although Sprout Social is …
    Incentivized
    Discontinued Products
    Verified User
    Chose Sysomos, now part of Meltwater
    We've used Sprout Social & Hootsuite in the past -- and they all stack up pretty evenly. Sysomos has the same features as Sprout or Hootsuite, except their reports and analytics are a little more detailed. Hootsuite has a better social media management software and dashboard …
    Incentivized
    Verified User
    Chose Sysomos, now part of Meltwater
    Sysomos Expion was a solid tool that really played well against their competition. Their main advantage is likely their pricing and their customer service. Their pricing was by far the best in terms of pricing for the most amount of product. Their customer service is also …
    Incentivized
    Verified User
    Chose Sysomos, now part of Meltwater
    Expion seemed to me, when it was last presented in early 2014, to be the most comprehensive of all other platforms, when it came to publishing, measuring, and listening. Many other platforms seemed to either specialize in just one social network or could only tell a particular …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HootsuiteSysomos, now part of Meltwater
    Listening/monitoring
    Comparison of Listening/monitoring features of Hootsuite and Sysomos, now part of Meltwater
    Feature
    Hootsuite
    6.7
    275 Ratings
    Sysomos, now part of Meltwater
    -
    Ratings
    Boolean keyword searches6.0185 Ratings00 Ratings
    Filtering out noise/spam6.0193 Ratings00 Ratings
    Sentiment analysis6.1187 Ratings00 Ratings
    Broad channel coverage8.5255 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Hootsuite and Sysomos, now part of Meltwater
    Feature
    Hootsuite
    7.5
    383 Ratings
    Sysomos, now part of Meltwater
    -
    Ratings
    Content planning and scheduling8.9382 Ratings00 Ratings
    Audience targeting6.5260 Ratings00 Ratings
    Content optimization6.9312 Ratings00 Ratings
    Workflow management7.7322 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Hootsuite and Sysomos, now part of Meltwater
    Feature
    Hootsuite
    7.8
    308 Ratings
    Sysomos, now part of Meltwater
    -
    Ratings
    Automated routing and prioritization7.4220 Ratings00 Ratings
    Customer interaction histories7.6237 Ratings00 Ratings
    Bulk actions8.3265 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Hootsuite and Sysomos, now part of Meltwater
    Feature
    Hootsuite
    7.4
    295 Ratings
    Sysomos, now part of Meltwater
    -
    Ratings
    Lead generation6.3177 Ratings00 Ratings
    Content marketing8.1263 Ratings00 Ratings
    Paid media management7.6175 Ratings00 Ratings
    Campaigns and promotions7.6225 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hootsuite and Sysomos, now part of Meltwater
    Feature
    Hootsuite
    9.2
    376 Ratings
    Sysomos, now part of Meltwater
    -
    Ratings
    Twitter9.0344 Ratings00 Ratings
    Facebook9.7360 Ratings00 Ratings
    LinkedIn9.5314 Ratings00 Ratings
    Google+8.960 Ratings00 Ratings
    Instagram9.7316 Ratings00 Ratings
    Pinterest9.2161 Ratings00 Ratings
    YouTube8.4149 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hootsuite and Sysomos, now part of Meltwater
    Feature
    Hootsuite
    8.0
    306 Ratings
    Sysomos, now part of Meltwater
    -
    Ratings
    Campaign success analytics8.4282 Ratings00 Ratings
    Real-time tracking7.5282 Ratings00 Ratings
    Competitor analysis8.0189 Ratings00 Ratings
    Account management
    Comparison of Account management features of Hootsuite and Sysomos, now part of Meltwater
    Feature
    Hootsuite
    7.8
    316 Ratings
    Sysomos, now part of Meltwater
    -
    Ratings
    Role-based user permissions & privileges8.7268 Ratings00 Ratings
    Mobile access6.8294 Ratings00 Ratings
    User Ratings
    HootsuiteSysomos, now part of Meltwater
    Likelihood to Recommend
    8.0
    (444 ratings)
    7.0
    (46 ratings)
    Likelihood to Renew
    8.6
    (89 ratings)
    6.8
    (28 ratings)
    Usability
    9.0
    (83 ratings)
    9.0
    (6 ratings)
    Availability
    9.8
    (21 ratings)
    8.2
    (5 ratings)
    Performance
    9.8
    (19 ratings)
    8.5
    (5 ratings)
    Support Rating
    7.0
    (263 ratings)
    2.0
    (8 ratings)
    In-Person Training
    6.0
    (1 ratings)
    9.6
    (2 ratings)
    Online Training
    9.0
    (17 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    8.0
    (39 ratings)
    10.0
    (8 ratings)
    Configurability
    7.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (18 ratings)
    -
    (0 ratings)