| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Hootsuite | Score7.9 out of 10 | N/A | Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from… | $149 per month Starts at 1 user, 5 social accounts |
 X Pro | Score8 out of 10 | N/A | Replacing the former TweetDeck, X Pro is a social media dashboard application for management of Twitter accounts. | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Plans can be paid monthly or annually, with a discount for annual pricing. | — | ||||||||||||||
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| Considered Both Products | Chose Hootsuite Hootsuite has a much broader reach of social media channels. Hootsuite has kept their product up to date with technology. TweetDeck is just about dead if it isnt already Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Hootsuite Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Hootsuite Comparably, Sprout would be similar from a cost point but its interface is much smoother. Falcion.io is also similar, however, they have poor customer support. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Hootsuite I found TweetDeck's interface to be overwhelming and unintuitive. I also didn't feel it provided comparable functionality. My team likes SproutSocial, but I was already too comfortable to consider switching over from HootSuite, plus I believe it's more expensive and roughly … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Hootsuite Hootsuite works better than TweetDeck in that its functionality is greater. However to be fair, it has been a long time since I used the other product, and it may be much different now in terms of functionality. I think that Hootsuite also covers a lot of platforms, and at the … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Hootsuite Hootsuite has been an early adopter in the social media dashboard space and continues to add channels and adjust with changes in social media channel's API's. It's relatively low cost for smaller teams, and because it is not limited to one primary social channel, i.e., TweetDeck… Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Hootsuite TweetDeck is focused primarily on Twitter and while good at what it does it just can't compete against what all you can do with Hootsuite. There are a few other demos I tried of other software, but none of it really even rates a mention. Chose Hootsuite Hootsuite scales much better than Sprout Social. It also has many more features. | Chose X Pro Several years ago I used the Hootsuite Free service. I found Tweetdeck to be preferable because of its user interface, and greater functionality. Moreover, I recall Hootsuite bombarding me with emails that were just irrelevant. TweetDeck just does what it does, without hassle. … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro At this point, we do not need the other services that Hootsuite provides, though I am happy with that product. TweetDeck fulfills the perfect function we need for Twitter at this point. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro TweetDeck's layout and design is more user-friendly than Hootsuite. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro I used to use both TweetDeck and Hootsuite to manage the Twitter accounts used by our company. However, TweetDeck offers simpler post editing options including the ability to insert pictures making it favorable for our purposes. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro Hootsuite - I've tried it 2 separate times but it was just overly complicated. At the time it also didn't have a better way to access it, like Tweetdeck Chrome app. Also compared to the regular Twitter site, it's much quicker and doesn't hide images. You can view about 7 … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro I use Hootsuite Enterprise currently to manage our client's social media accounts, and only use TweetDeck for top-priority issues that I want to make sure I see pop-up notifications for. Hootsuite Enterprise allows scheduling across many different channels and accounts and is … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro I like TweetDeck much better than Hootsuite or Sprout Social because of its endless customizing features. Being able to make very specific columns allows for a better user experience and more opportunities for your business. These very niche options are why I chose TweetDeck … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro Complaint about this drop-down list -- it is too long. Chose X Pro I felt that HootSuite is similar to TweetDeck in many ways, however I found HootSuite to be more difficult to navigate and at times. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose X Pro TweetDeck was my choice over HootSuite because I found it to be more affordable and easier to use. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Lived up to sales and marketing promises | ||
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| Hootsuite | X Pro | |
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| Likelihood to Recommend | 8.0 | 8.0 |
| Likelihood to Renew | 8.6 | 7.1 |
| Usability | 9.0 | 8.0 |
| Availability | 9.8 | 8.4 |
| Performance | 9.8 | 8.0 |
| Support Rating | 7.0 | 8.0 |
| In-Person Training | 6.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 8.0 | 10.0 |
| Configurability | 7.2 | - |
| Ease of integration | 7.6 | - |
| Product Scalability | 8.1 | - |
| Vendor post-sale | 8.9 | - |
| Vendor pre-sale | 8.3 | - |
