TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hotjar

    Score8.3 out of 10
    N/AHotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

    $39

    per month 100 daily sessions

    Lyssna

    Score7.5 out of 10
    N/ALyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…

    $0

    per month per seat

    Pricing
    HotjarLyssna
    Editions & Modules
    Hotjar Observe - Plus
    $39
    per month 100 daily sessions
    Hotjar Ask - Plus
    $59
    per month 250 monthly responses
    Hotjar Ask - Business
    $79
    per month Starting from 500 monthly responses
    Hotjar Observe - Business
    $99
    per month Starting from 500 daily sessions
    Hotjar Scale - Business
    $213
    per month Starting from 500 daily sessions
    Hotjar Ask - Scale
    Contact Sales
    per month unlimited volume
    Free
    $0
    3 seats included
    Basic
    $89
    per month 3 seats included, maximum 10 seats
    Pro
    $199
    per month 3 seats included, maximum 15 seats
    Enterprise
    Contact Sales
    custom seats
    Offerings
    Pricing Offerings
    HotjarLyssna
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.Discount available for annual plan. Panel responses are priced seperately.
    More Pricing Information
    Community Pulse
    HotjarLyssna
    Considered Both Products
    Contentsquare
    Chose Hotjar
    I've also used Sessioncam which is great but it's more of an enterprise tool (and pricing) and it's a bit more difficult to use
    Incentivized
    Lyssna
    Chose Lyssna
    UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a …
    Incentivized
    Chose Lyssna
    Maze has a more comprehensive reporting presentation compared to Usabilityhub. Maze's interface is clean and modern but it lacks a simple intuitive testing set found in UsabilityHub. The terminology of a Maze is slightly confusing, flow tests are integrated with only Figma, Xd, …
    Incentivized
    Chose Lyssna
    Like UsabilityHub, VWO is a testing platform but it tests against a site's users, not a set pool of testers. There is more flexibility for testing with VWO as you could use a WYSIWIG/edit HTML/CSS to make changes to a live site vs. UsabilityHub where'd you have to upload image …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    HotjarLyssna
    Likelihood to Recommend
    10.0
    (104 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    5.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.7
    (6 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)