Hotjar vs. Commspoint Journey by Nielsen
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Hotjar | Score8.3 out of 10 | N/A | Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand. | $39 per month 100 daily sessions |
 Commspoint Journey | N/A | N/A | Commspoint Journey helps to identify and measure the key decisions and influences that affect consumers before, during and after they buy goods and services. The solution works by pairing two or three recent purchases from survey respondents with a proprietary database to provide up to 15,000 detailed customer journeys across more than 30 categories. These stories provide a clear picture of consumer experiences ranging from early brand awareness to purchase consideration and sales influence to… | N/A |
| Hotjar | Commspoint Journey | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | — | ||||||||||||||
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| Hotjar | Commspoint Journey | |
|---|---|---|
| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 5.1 | - |
| Usability | 9.7 | - |
| Support Rating | 9.6 | - |
| Ease of integration | 9.0 | - |