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Hotjar vs. Satmetrix (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hotjar

    Score8.3 out of 10
    N/AHotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

    $39

    per month 100 daily sessions

    Satmetrix (discontinued)

    Score8 out of 10
    N/ASatmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available.N/A
    Pricing
    HotjarSatmetrix (discontinued)
    Editions & Modules
    Hotjar Observe - Plus
    $39
    per month 100 daily sessions
    Hotjar Ask - Plus
    $59
    per month 250 monthly responses
    Hotjar Ask - Business
    $79
    per month Starting from 500 monthly responses
    Hotjar Observe - Business
    $99
    per month Starting from 500 daily sessions
    Hotjar Scale - Business
    $213
    per month Starting from 500 daily sessions
    Hotjar Ask - Scale
    Contact Sales
    per month unlimited volume
    No answers on this topic
    Offerings
    Pricing Offerings
    HotjarSatmetrix (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Features
    HotjarSatmetrix (discontinued)
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Hotjar and Satmetrix (discontinued)
    Feature
    Hotjar
    -
    Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Survey templates00 Ratings8.02 Ratings
    Themes00 Ratings8.02 Ratings
    Custom logo/branding00 Ratings8.02 Ratings
    Survey Content
    Comparison of Survey Content features of Hotjar and Satmetrix (discontinued)
    Feature
    Hotjar
    -
    Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Changes to live survey00 Ratings8.02 Ratings
    Question design help00 Ratings8.02 Ratings
    Multiple question types00 Ratings8.02 Ratings
    Survey Logic
    Comparison of Survey Logic features of Hotjar and Satmetrix (discontinued)
    Feature
    Hotjar
    -
    Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Survey logic flexibility00 Ratings8.02 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Hotjar and Satmetrix (discontinued)
    Feature
    Hotjar
    -
    Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Response tracking00 Ratings8.02 Ratings
    Data export00 Ratings8.02 Ratings
    Standard reports00 Ratings8.02 Ratings
    Custom reports00 Ratings8.02 Ratings
    Analytics00 Ratings8.02 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Hotjar and Satmetrix (discontinued)
    Feature
    Hotjar
    -
    Ratings
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Access controls00 Ratings8.02 Ratings
    Compliance00 Ratings8.02 Ratings
    User Ratings
    HotjarSatmetrix (discontinued)
    Likelihood to Recommend
    10.0
    (104 ratings)
    4.0
    (7 ratings)
    Likelihood to Renew
    5.1
    (2 ratings)
    5.1
    (5 ratings)
    Usability
    9.7
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)