TrustRadius: an HG Insights company

HubSpot Marketing Hub vs. SurveyMonkey

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot Marketing Hub

    Score8.8 out of 10
    N/AHubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

    $15

    per month per seat

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    HubSpot Marketing HubSurveyMonkey
    Editions & Modules
    Marketing Hub Starter
    $15
    per month per seat
    Marketing Hub Professional
    $890
    per month Includes 3 Core Seats (Additional Core Seats start at $50)
    Marketing Hub Enterprise
    Starts at $3,600
    per month Includes 5 Core Seats (Additional Core Seats start at $75)
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    HubSpot Marketing HubSurveyMonkey
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HubSpot Marketing HubSurveyMonkey
    Considered Both Products
    HubSpot
    Chose HubSpot Marketing Hub
    Hubspot is by far more user-friendly, intuitive and better at automation than Constant Contact. Value is also another huge plus when you compare Hubspot to Constant Contact. There are free, readily available, integrations you can use with Hubspot such as SurveyMonkey, …
    Chose HubSpot Marketing Hub
    HubSpot provides an easy to use interface, with everything a business requires to deliver Digital marketing. We host our website, make use of Landing Pages, CTAs. Great reporting and campaign metrics, social media management. Superb support service and a perfect marketplace of …
    Incentivized
    Chose HubSpot Marketing Hub
    We chose Hubspot over Pardot due to the all round functionality of Hubspot. Pardot specialises in Marketing Automation, but you get that and much more with Hubspot and the prices are comparable. We needed a solution that enabled the whole marketing team to improve their …
    Incentivized
    Chose HubSpot Marketing Hub
    Wordpress, Pardot, Oracle, and Marketo were considerations in the process. Wordpress is far too clunky of a platform for lead and content management. Pardot seems to be more of niche product. Marketo is more up the ecommerce route and Oracle is for big budgets with lots of team …
    Incentivized
    Chose HubSpot Marketing Hub
    HubSpot is leaps and bounds above other marketing technology platforms that I have used. While other platforms have really been email marketing solutions, HubSpot is literally an extension of my sales and marketing team.
    Incentivized
    Chose HubSpot Marketing Hub
    I was not the decision-maker for implementing the software, but I am impressed with the capabilities and ease-of-use. It is a full-blown package for content marketing and reporting, versus an email sending tool.
    Incentivized
    Chose HubSpot Marketing Hub
    We use Pardot for email marketing. HubSpot seems to have much better reporting, opt-in/opt-out options and a cleaner interface.
    Chose HubSpot Marketing Hub
    HubSpot is a much more robust product. AWeber satisfied our requirements for starting out but HubSpot has taken us to the next level.
    SurveyMonkey, Inc
    Chose SurveyMonkey
    We have looked into using Podium to communicate with customers and send feedback surveys. While Podium is a much more robust product, we stayed with SurveyMonkey, as it is more in-line with our budget.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HubSpot Marketing HubSurveyMonkey
    Email & Online Marketing
    Comparison of Email & Online Marketing features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    8.4
    372 Ratings
    SurveyMonkey
    -
    Ratings
    WYSIWYG email editor9.1335 Ratings00 Ratings
    Dynamic content8.4335 Ratings00 Ratings
    Ability to test dynamic content7.5311 Ratings00 Ratings
    Landing pages8.5365 Ratings00 Ratings
    A/B testing5.8288 Ratings00 Ratings
    Mobile optimization7.8358 Ratings00 Ratings
    Email deliverability reporting8.6366 Ratings00 Ratings
    List management10.0367 Ratings00 Ratings
    Triggered drip sequences10.0279 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    9.5
    363 Ratings
    SurveyMonkey
    -
    Ratings
    Lead nurturing automation9.3359 Ratings00 Ratings
    Lead scoring and grading9.6327 Ratings00 Ratings
    Data quality management9.2333 Ratings00 Ratings
    Automated sales alerts and tasks10.0302 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    7.1
    323 Ratings
    SurveyMonkey
    -
    Ratings
    Calendaring7.3308 Ratings00 Ratings
    Event/webinar marketing6.9254 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    9.4
    349 Ratings
    SurveyMonkey
    -
    Ratings
    Social sharing and campaigns8.7345 Ratings00 Ratings
    Social profile integration10.0334 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    9.2
    372 Ratings
    SurveyMonkey
    -
    Ratings
    Dashboards9.2369 Ratings00 Ratings
    Standard reports9.2365 Ratings00 Ratings
    Custom reports9.1327 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    9.0
    344 Ratings
    SurveyMonkey
    -
    Ratings
    API9.0253 Ratings00 Ratings
    Role-based workflow & approvals8.9283 Ratings00 Ratings
    Customizability8.3306 Ratings00 Ratings
    Integration with Salesforce.com10.0229 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM10.097 Ratings00 Ratings
    Integration with SugarCRM7.790 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    -
    Ratings
    SurveyMonkey
    8.6
    72 Ratings
    Survey templates00 Ratings9.171 Ratings
    Themes00 Ratings6.764 Ratings
    Custom logo/branding00 Ratings10.063 Ratings
    Survey Content
    Comparison of Survey Content features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    -
    Ratings
    SurveyMonkey
    8.6
    74 Ratings
    Changes to live survey00 Ratings7.458 Ratings
    Question design help00 Ratings9.168 Ratings
    Multiple question types00 Ratings9.174 Ratings
    Survey Logic
    Comparison of Survey Logic features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    -
    Ratings
    SurveyMonkey
    8.4
    68 Ratings
    Survey logic flexibility00 Ratings8.468 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    -
    Ratings
    SurveyMonkey
    10.0
    74 Ratings
    Response tracking00 Ratings10.073 Ratings
    Data export00 Ratings10.070 Ratings
    Standard reports00 Ratings10.073 Ratings
    Custom reports00 Ratings10.060 Ratings
    Analytics00 Ratings9.961 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    -
    Ratings
    SurveyMonkey
    10.0
    63 Ratings
    Access controls00 Ratings10.063 Ratings
    Compliance00 Ratings10.054 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of HubSpot Marketing Hub and SurveyMonkey
    Feature
    HubSpot Marketing Hub
    -
    Ratings
    SurveyMonkey
    9.9
    44 Ratings
    Vendor-offered crowdsourcing00 Ratings9.929 Ratings
    Respondent restrictions00 Ratings10.042 Ratings
    User Ratings
    HubSpot Marketing HubSurveyMonkey
    Likelihood to Recommend
    8.4
    (657 ratings)
    10.0
    (107 ratings)
    Likelihood to Renew
    9.0
    (371 ratings)
    9.0
    (26 ratings)
    Usability
    8.6
    (109 ratings)
    9.9
    (38 ratings)
    Availability
    9.1
    (25 ratings)
    10.0
    (1 ratings)
    Performance
    8.9
    (17 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.4
    (88 ratings)
    9.4
    (35 ratings)
    In-Person Training
    9.1
    (8 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (26 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (48 ratings)
    10.0
    (2 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)