Hubstaff vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.

Incentivized

UKG Dimensions provides an extensive feature offering for advanced scheduling in non-procedural clinical settings and administrative operations. Although EZ-Call can be used for procedural areas the lack of out the box integration with [UKG] Dimensions creates an undesirable experience for departments needing both products. UKG [Dimensions] can increase customer adoption by offering a more integrated experience for clinical settings requiring both products.

Incentivized

• It has all the features that need to have while managing the project like screen capturing, sending invoices, create and view reports, pay and quick insights.
• It also gives me the reports of my team effectiveness.
• It tracks all the project progress along with team effectiveness and productivity at the workplace, gives me all the insights into team performance, and also helps me to track team productivity easily.
• Another great feature that Hubstaff has which is its integration module.

Incentivized

• rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
• The level of granularity on FAPs is very helpful for configuring access compared to other platforms
• UI is very easy to follow and intuitive

Incentivized

• [Hubstaff] is limited to integrations, while working on the projects I face difficulty to drag the drop because sometimes the plan requires to be discussed and it becomes a necessity to insert various attachments on the spot so that we could achieve the maximum.
• Further live chats should be made available.

• Integrations need to be more accessible to the administration and more flexible in change adoption.
• Performance Reviews need to be flexible on the cycles. We don't offer PR all on one focal date. We review employees on their anniversary dates.
• Attendance Tracking needs to deliver more real-time notifications and correct itself real-time when exceptions or incidents are fixed.

Incentivized

Because it's easy to implement and use. It does not disrupt your work.

Incentivized

I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull

Incentivized

UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.

Incentivized

I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.

Incentivized

I've never had any issues. It loads correctly and works like a charm.

Incentivized

Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.

Incentivized

• Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
• Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
• Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.

Incentivized

None, everything went smoothly.

Incentivized

Hubstaff is a better tool than Hubstaff. There
are certain details which if present can enhance the overall user experience
and I must mention that Hubstaff has carefully taken into account and has given
attention to detail by even making easy to understand training videos available
for beginners that can further help and aid them in training.

Incentivized

WorkForce Software has a solid foundation for enterprise scaled employee counts of 100,000 employees and supports multiple assignment configurations, i.e. one employee can have multiple timesheets that multiple managers can own. UKG has one employee to one timecard. It makes it hard for companies that have employees that can have multiple jobs within the organization that can have separate timecards that report to multiple managers. UKG works well for medium size employee counts, once over 10K employees, you start to see the system have performance issues. WorkForce was able to handle 80K employees and process an employee demographic file in 2 hours, while UKG with 26K employees takes 6 hours. WorkForce lacks end-user configuration documentation, while UKG has great documentation and training materials. UKG's user community is top-notch, while WorkForce's has before 3 years, there has been no improvement. UKG has a better support model for end-user support. Workforce provides database access and the ability to write javascript for integrations. UKG has no access to the database and uses APIs that are not [flexible] to retrieve data. End-user configuration for UKG does not require a programmer or IT professional, while WorkForce has a powerful rules engine policy editor that makes it highly [flexible].

Incentivized

• The availability of the recording feature is the biggest plus of this software so that I can easily record things that can be proved helpful to me further.
• It has replaced timesheets with spreadsheets and this is how it makes my work easier and interesting for me.

Incentivized

• Employee can now pickup open shift without us calling them
• Employees can request PTO from the Web and mobile app without email and manual time entry
• We are still constantly struggling and dealing with scheduling employees with multiple jobs
• Without a working business structure automation, we are spending much more time dealing with department and job changes on the business structure

Incentivized