Hudu vs. OpenText Content Suite Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hudu
Score 8.5 out of 10
N/A
Hudu is an IT documentation system used to organize and enhance IT environments while keeping everything under control. Hudu centralizes IT strategy, enhancing collaboration and efficiency to deliver better information, enable teams to work smarter, and scale as the business grows.
$30
per month per user
OpenText Content Suite Platform
Score 7.1 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
Pricing
HuduOpenText Content Suite Platform
Editions & Modules
Self-Hosted
$30
per month per user
Cloud-Hosted
$30
per month per user
No answers on this topic
Offerings
Pricing Offerings
HuduOpenText Content Suite Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual billing for cloud-hosted and self-hosted plans.
More Pricing Information
Community Pulse
HuduOpenText Content Suite Platform
Features
HuduOpenText Content Suite Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Hudu
-
Ratings
OpenText Content Suite Platform
7.6
Ratings
5% below category average
Content capture & imaging00 Ratings9.30 Ratings
File sync, storage & archiving00 Ratings8.90 Ratings
Document management00 Ratings9.00 Ratings
Records management00 Ratings8.90 Ratings
Content search & retrieval00 Ratings9.00 Ratings
Enterprise content collaboration00 Ratings8.80 Ratings
Content publishing & creation00 Ratings4.20 Ratings
Security, risk management & information governance00 Ratings6.40 Ratings
Contract lifecycle management00 Ratings9.70 Ratings
Automated workflows00 Ratings7.10 Ratings
Artificial intelligence00 Ratings4.20 Ratings
Mobile support00 Ratings4.90 Ratings
Integration00 Ratings9.00 Ratings
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User Ratings
HuduOpenText Content Suite Platform
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
HuduOpenText Content Suite Platform
Likelihood to Recommend
We are a smaller organization, but we have multiple locations. For our use, Hudu is great for managing assets for multiple locations. I can see Hudu being well suited for organizations of any size. I can't think of any scenarios where Hudu would not be well suited or appropriate. The cost is minimal, and the cloud hosting has been excellent for us so far.
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Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
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Pros
  • Hudu makes adding assets simple
  • The knowledge base is great asset
  • Makes storing credentials a breeze
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  • ECM OpenText version is secure and easy to use
  • The different versions makes it easy to accomplish different tasks . We have more than three versions deployed in our company
  • The software is highly scalable
  • There are many customization options
  • The software is relatively affordable
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Cons
  • More integrations
  • More robust API
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  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
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Likelihood to Renew
No answers on this topic
The staff is comfortable with it and I doubt they'd change at this point.
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Usability
The usability is extremely simple. It is very easy to navigate, add assets, and link assets. Hudu has many ways to customize assets to meet your needs, and offers some good integrations to help you automate some of that work. The expirations feature is also great, because it helps you to stay ahead of expiring contracts.
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Strong for Core Content and Records Management
Effective for Non-Technical Users (with the right configuration)
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Reliability and Availability
No answers on this topic
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
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Performance
No answers on this topic
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
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Support Rating
No answers on this topic
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
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Implementation Rating
No answers on this topic
No, it's pretty easy to implement and use.
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Alternatives Considered
Hudu is much cheaper than IT Glue. While it may not have all the features that IT Glue has, it has all of the features that we would need. We tried self hosting BookStack before trying Hudu, because we had heard that is a great alternative without a cost, but we weren't able to make it work the way we wanted it to.
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OpenText comes in different versions and you are able to choose depending on your departmental or organizational needs. In terms of functionality and capabilities, it was able to offer more value as it checked all the boxes in terms of long-time retentions, reporting capabilities, physical objects, and searches are great.
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Return on Investment
  • Hudu has saved many hours by simply being able to find information about our assets in seconds
  • Hudu has allowed us to stay organized, which has saved us many hours or searching through spreadsheets
  • The low cost of Hudu has saved us several dollars financially, compared to other options
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  • With OpenText Content Suite, we save time thanks to its features such as imaging
  • Mobile support is amazing and this makes working anywhere easy
  • Since it is very secure, we do not have to worry about content
  • The collaboration features make it even better by improving the user experience.
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ScreenShots

Hudu Screenshots

Screenshot of a descriptor of Hudu's automations. When it comes to employee onboarding, termination, and other IT support tasks, Hudu processes provide a simple way for controlling SOPs.Screenshot of Hudu Assist, which brings the power of the Hudu interface into the tools your team is already using. Currently available for HaloPSA, Syncro MSP, NinjaOne, ConnectWise Manage, and Autotask PSA.Screenshot of an overview of documentation centralization. The Knowledge Management systemis designed to streamline information sharing and collaboration.Screenshot of a consistent roadmap for technicians to follow. Assign owners, set due dates, and track completion percentage with real-time status reports. Plus, our branded status reports make it easy to inform customers of progress and share results.Screenshot of built-in Rack Management. No need for an external tool, Rack Management is included in Hudu at no additional cost. You can create a consolidated visual of all client racks with label and color coding for easy identification.Screenshot of Hudu's mobile app, browser extensions, Hudu Assist, and CW ScreenConnect.