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Hudu

Score8.5 out of 10

2 Reviews and Ratings

What is Hudu?

Hudu is an IT documentation system used to organize and enhance IT environments while keeping everything under control. Hudu centralizes IT strategy, enhancing collaboration and efficiency to deliver better information, enable teams to work smarter, and scale as the business grows.

Categories & Use Cases

Media

a descriptor of Hudu's automations. When it comes to employee onboarding, termination, and other IT support tasks, Hudu processes provide a simple way for controlling SOPs.
Hudu Assist, which brings the power of the Hudu interface into the tools your team is already using. Currently available for HaloPSA, Syncro MSP, NinjaOne, ConnectWise Manage, and Autotask PSA.
an overview of documentation centralization. The Knowledge Management systemis designed to streamline information sharing and collaboration.
a consistent roadmap for technicians to follow. Assign owners, set due dates, and track completion percentage with real-time status reports. Plus, our branded status reports make it easy to inform customers of progress and share results.
built-in Rack Management. No need for an external tool, Rack Management is included in Hudu at no additional cost. You can create a consolidated visual of all client racks with label and color coding for easy identification.
Hudu's mobile app, browser extensions, Hudu Assist, and CW ScreenConnect.

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Hudu- IT Documentation with a small price tag

Use Cases and Deployment Scope

We use Hudu to keep track of company assets and for IT documentation. In the past, we had multiple spreadsheets to track assets and credentials. Hudu addresses the problem of keeping track of multiple spreadsheets, and addresses the security aspect of having credentials stored in those spreadsheets.

Pros

  • Hudu makes adding assets simple
  • The knowledge base is great asset
  • Makes storing credentials a breeze

Cons

  • More integrations
  • More robust API

Return on Investment

  • Hudu has saved many hours by simply being able to find information about our assets in seconds
  • Hudu has allowed us to stay organized, which has saved us many hours or searching through spreadsheets
  • The low cost of Hudu has saved us several dollars financially, compared to other options

Usability

Alternatives Considered

IT Glue and BookStack

Other Software Used

ScreenConnect, Adobe Express, Canva