HPA is a Business VPN, or Virtual Private Network, presented as a secret, safe tunnel on the internet that companies can use to keep their online stuff private and secure.
N/A
SAP Customer Data Solutions
Score 8.2 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.
Features and ease of implementation. Unlike other options, Hyper Private Access offers comprehensive protection for sensitive data while being user-friendly, which was a crucial factor in our decision-making process. It stands out due to its scalability and flexibility when …
SAP CUstomer Data Solutions is far superior to ASAP FOODZ in all aspects. Customer support, reliability, staff engagement, customer satisfaction, etc are all better. Customer Data Solutions is hands down better than any other data solutions software that we've used. I highly …
There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us …
SAP has been the best partner I have worked with during my career. The platform offers highly valuable features for crafting and structuring data presentations, enabling informed decision-making by management.
We carefully looked at different solutions to manage customer data and ultimately chose SAP Customer Data Solutions. What sets it apart is its complete management of customer data, robust analytics, and effortless integration with marketing tools. SAP's user-friendly interface …
SAP customer data platform is market leader in data unification. Integration with multiple data channels with real time customer data helped in decision making process.
Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these …
SAP Customer Data Solutions differs from many of his competitors since it's the only solution which provides an end-to-end approach that starts directly from the website integration (which is not demanded to whoever manages your website but it's integrated directly), and …
This is an industry leading tool which also has matured over the period of time and is better suited for large corporations and mission critical applications.
A better integration with out database was the key factor that led our decision to move forward with this tool. Keeping in mind that it was more costly, we knew that it would be a safe bet, would bring a more data-driven culture to our team, the capacity to create laser focused …
SAP is bigger and better in all the ways from its competitors. However, when costing is a concern from a client, then they tend to use a budget friendly solution like Hubspot or Salesforce.
It was the best in the market and many organization's were using this when we looked for the options available in the market. It has best customer ratings and good brand value.
Better customer service at SAP. No concerns whatsoever with regards to safety and security of customer data. Timely updation of systems which ensures smooth functioning of the platform with very little down time. Cost of implementation and licensing is something which is a …
There's no other product I tried as ready to use as SAP CDC. It doesn't offer only endpoints or API to manage authentication but a full suite of functionalities almost ready to be integrated with a few customizations
It is not necessary for a call center to use a secure network, but network admins need HPA. The reasoning behind this is that securing private access is so important.
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
We use SAP CDC since it was Gigya and not a SAP solution. In these years, we only lost one customer, all others are happy with this solution and how we integrate it.
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup. Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
Features and ease of implementation. Unlike other options, Hyper Private Access offers comprehensive protection for sensitive data while being user-friendly, which was a crucial factor in our decision-making process. It stands out due to its scalability and flexibility when comparing Hyper Private Access to alternative solutions. Unlike competing products, Hyper Private Access adapts seamlessly to the evolving needs of our business, allowing for effortless expansion and customization as our requirements change over time. Hyper Private Access outperforms its counterparts by providing unparalleled reliability and uptime. While evaluating various options, we found that Hyper Private Access consistently delivers uninterrupted access to critical resources, minimizing downtime and ensuring uninterrupted operations, which was a crucial factor in our selection process.
SAP CUstomer Data Solutions is far superior to ASAP FOODZ in all aspects. Customer support, reliability, staff engagement, customer satisfaction, etc are all better. Customer Data Solutions is hands down better than any other data solutions software that we've used. I highly recommend customer data solutions to anyone that may be considering it.
Positive impact: With the implementation of Hyper Private Access, the financial performance of our business has significantly improved. Enhancing access to sensitive resources and information has improved our performance, increasing ROI and greater productivity.
Negative impact: Hyper Private Access appears to have had no adverse effect on our overall business objectives. However, the results obtained through ROI measurements indicate that this technology cannot achieve significant results and has created less productivity.
Positive impact: Hyper Private Access has directly contributed to improving the efficiency and effectiveness of our business operations. By enhancing the security of sensitive data and improving access to it, we have successfully reduced risks and increased the speed of strategic decision-making, directly leading to improved financial performance and overall ROI of our business.
We've been able to curate highly targeted marketing campaigns that resonate with our audience and have improved customer engagement and conversion rates.
Using insights from the software, we refined our marketing plans and campaigns for better impact.
Our marketing strategies were enhanced through our seamless integration with other marketing tools and platforms, promoting efficiency and accuracy in our marketing initiatives.