iATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.
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Paytm
Score 7.5 out of 10
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Paytm is a mobile payment processing app from Indian company One97 Communications.
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iATS Payments
Paytm
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iATS Payments
Paytm
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No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
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iATS Payments
Paytm
Features
iATS Payments
Paytm
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
If you just need a basic payment processor, then iATS will work fine. If you are looking for more advanced integrations or automated functions then you may want to keep looking. We've utilized iATS for over 2 years and are currently in the process of switching to Classy/WePay due to the extra features they offer.
Paytm is extremely well suited for lunch reimbursements and for paying road tolls. Paying road tolls is so easy using a Paytm money balance. loading money takes less than a minute. Lunch reimbursement amounts are directly transferred to Paytm wallet and these can be used in thousands of places. Paytm can improve its eCommerce portal and simplify the KYC process. Also, the app is a bit cluttered as of now. There is scope to make the app more modern and simple.
Website form integration into Salesforce needs improvement. You can create custom questions on your website, but there is no way to have the data import into certain fields, it only syncs to the database in the iATS fields, which makes reporting very difficult.
It's very tedious to set up a recurring donation, in fact, every time I do it I have to have their support team walk me through and ensure it's set up correctly.
No option for donors to elect to cover the transaction fees.
Automatic email notifications from online transactions are limited.
Sometimes (but not always) there is a one day delay in the transactions syncing to the database.
One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
iATS has a lot more functionality than PayPal, particularly when it comes to Salesforce integrations. Click&Pledge has the best Salesforce integration, while Classy has the slickest UI.
When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for UPI and Rupay cards. Razorpay takes 2 days to settle the amount in your account where Paytm settles the amount in your bank account next day by morning.
It decreased checkout time for the user which allowed us to increase user experience.
Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
