iATS Payments vs. Paytm

If you just need a basic payment processor, then iATS will work fine. If you are looking for more advanced integrations or automated functions then you may want to keep looking. We've utilized iATS for over 2 years and are currently in the process of switching to Classy/WePay due to the extra features they offer.

Incentivized

Paytm is extremely well suited for lunch reimbursements and for paying road tolls. Paying road tolls is so easy using a Paytm money balance. loading money takes less than a minute. Lunch reimbursement amounts are directly transferred to Paytm wallet and these can be used in thousands of places. Paytm can improve its eCommerce portal and simplify the KYC process. Also, the app is a bit cluttered as of now. There is scope to make the app more modern and simple.

Incentivized

• Relatively good UI
• Good support

Incentivized

• You can use Paytm to purchase from a selection of common items to luxurious items.
• Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
• Bills - You can use Paytm to pay bills for your house/electricity/DTH.
• Gifts - You can send gifts to your loved ones using Paytm.
• UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
• Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.

Incentivized

• Website form integration into Salesforce needs improvement. You can create custom questions on your website, but there is no way to have the data import into certain fields, it only syncs to the database in the iATS fields, which makes reporting very difficult.
• It's very tedious to set up a recurring donation, in fact, every time I do it I have to have their support team walk me through and ensure it's set up correctly.
• No option for donors to elect to cover the transaction fees.
• Automatic email notifications from online transactions are limited.
• Sometimes (but not always) there is a one day delay in the transactions syncing to the database.

Incentivized

• One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
• In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
• You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.

Incentivized

Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.

Incentivized

Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.

Incentivized

Planned outages & downtime window

Incentivized

Slight improvements required

Incentivized

There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need

Incentivized

Need slight improvement on issues TAT

Incentivized

iATS has a lot more functionality than PayPal, particularly when it comes to Salesforce integrations. Click&Pledge has the best Salesforce integration, while Classy has the slickest UI.

Incentivized

When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for UPI and Rupay cards. Razorpay takes 2 days to settle the amount in your account where Paytm settles the amount in your bank account next day by morning.

Incentivized

Easy to integrate

Incentivized

• Increased donations.
• Increased monthly recurring gifts.
• Decreased use of Discover cards (we discourage using Discover cards).

Incentivized

• It decreased checkout time for the user which allowed us to increase user experience.
• Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
• Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.

Incentivized