IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.
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ShipperHQ
Score 9.0 out of 10
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ShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.
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Pricing
IBM Digital Commerce
ShipperHQ
Editions & Modules
No answers on this topic
Essentials Plan
Contact Vendor
month
Standard Plan
Contact Vendor
month
Pro Plan
Contact Vendor
month
Enterprise
Contact Vendor
month
Offerings
Pricing Offerings
IBM Digital Commerce
ShipperHQ
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
$250 hour
Additional Details
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More Pricing Information
Community Pulse
IBM Digital Commerce
ShipperHQ
Considered Both Products
IBM Digital Commerce
Verified User
Anonymous
Chose IBM Digital Commerce
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that …
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the …
Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions …
We only used BigCommerce's native real-time quote generator before this and it was only for international rates. ShipperHQ was able to help us get quickly set up with real-time rates for all FedEx services. I haven't looked into any alternatives.
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we …
Honestly, we have not had to use any alternative software to provide live shipping rates, so I do not have any experience with other products to compare it to. ShipperHQ was included with our BigCommerce Enterprise package, and we have been using them ever since without issue. …
Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
We like ShipperHQ for what it is which is-- more or less a live shipping rate calculator. It works well in our BigCommerce platform. But unfortunately, it lacks the shipping management ability to print labels and manage shipments and orders. This makes us have to use a third-party shipping app. This isn't the end of the world, but it would be much easier if we could just do it all from one place.
Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
Robust. The software is robust once it's up and running since it depends on WAS.
Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
ShipperHQ makes providing live shipping rates fairly easy.
It also integrates pretty seamlessly into our BigCommerce platform.
It requires little to no maintenance. There are other third-party apps that we've used that require constant supervision, but ShippHQ is a set it and forget type app.
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
