IBM Instana vs. New Relic

New Relic

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
IBM Instana	Score8 out of 10	N/A	Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.	$75 per month per Managed Virtual Server (MVS)
New Relic	Score7.9 out of 10	N/A	New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.	$0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

Pricing

IBM Instana

New Relic

Essentials: $18
per month per Managed Virtual Server (MVS)
Standard: $75
per month per Managed Virtual Server (MVS)
Self-Hosted: $93.80
per month per Managed Virtual Server (MVS)

Free (Forever): $0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform: $0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence: $0.50
per month per event (after first 1000 free events per month)
Standard: $99
per month per full user (after first free full user - unlimited free basic users)
Pro: Contact sales team
Enterprise: Contact sales team

Pricing Offerings
IBM Instana	New Relic
Free Trial
Yes	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

—

Community Pulse
Key User Insights
	IBM Instana	New Relic
Considered Both Products	IBM Verified User Chose IBM Instana As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, … Incentivized Helpful? Mayank Bansal SRE in Information Technology at Adidas (Apparel & Fashion, 10,001+ employees) Chose IBM Instana New Relic has it's own perks but when it comes to large infrastructure, we always face some issue at stability but IBM Instana never fails here. In my opinion, Inbuilt dashboard and inbuilt alerting feature what makes IBM Instana better than compared to other tools. I think … Incentivized Helpful? Verified User Chose IBM Instana Instana is better at call tracing than the previous ones and is cost effective as well. But AppD can do a better job at constructing customised metrics, alert profiles and alert conditions as well, but it misses a lot of important details while tracing a call. At the same time, … Incentivized Helpful? Verified User Chose IBM Instana AppDynamics requires a lot of manual configuration for basic API monitoring. New Relic is very costly. Incentivized Helpful? Vince Tkac Chief Architect in Engineering at CoEnterprise (Computer Software, 51-200 employees) Chose IBM Instana IBM Instana is easier to install and get fast results. Incentivized Helpful? Petrina Cassano Project Manager in Information Technology at Calhoun Community College (Higher Education, 501-1000 employees) Chose IBM Instana Superior value for money, simpler license approach with automated functions (installation, detection, update, and alarm). Nothing can stop IBM Instana's footprints in the international market as it progressively gains strength and grows in the market. With fair and inexpensive … Incentivized Helpful?	New Relic No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	IBM Instana	New Relic
Likelihood to Recommend	8.5 (30 ratings)	6.6 (128 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (17 ratings)
Usability	8.3 (3 ratings)	8.9 (9 ratings)
Availability	- (0 ratings)	9.1 (3 ratings)
Performance	- (0 ratings)	8.2 (3 ratings)
Support Rating	4.5 (1 ratings)	7.5 (8 ratings)
Implementation Rating	- (0 ratings)	8.0 (10 ratings)
Configurability	- (0 ratings)	9.1 (4 ratings)
Ease of integration	- (0 ratings)	9.1 (2 ratings)
Product Scalability	- (0 ratings)	9.1 (3 ratings)
Vendor post-sale	- (0 ratings)	9.1 (3 ratings)
Vendor pre-sale	- (0 ratings)	7.3 (3 ratings)

IBM Instana vs. New Relic

IBM Instana

New Relic

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