TrustRadius

IBM Sterling Order Management vs. SellerCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Sterling Order Management
Score 9.0 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
SellerCloud
Score 10.0 out of 10
N/A
SellerCloud is an eCommerce platform that integrates into multiple sales channels without a per-channel fee. It also functions as a single-source management solution.N/A
Pricing
IBM Sterling Order ManagementSellerCloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Sterling Order ManagementSellerCloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM Sterling Order ManagementSellerCloud
Considered Both Products
IBM Sterling Order Management
Verified User
Anonymous
Chose IBM Sterling Order Management
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Verified User
Anonymous
Chose IBM Sterling Order Management
Integration framework provided by Sterling OMS is much more flexible than other OMS solutions.
Gregory Powell | TrustRadius Reviewer
Gregory Powell
Inventory Control Analyst
Chose IBM Sterling Order Management
I was not involved nor do I have any specific knowledge as to why IBM Sterling was selected.
RC
Raj Samrat Chaudhuri
Senior Manager - Projects
Chose IBM Sterling Order Management
IBM Sterling Commerce offers an extensible framework and configuration based solution
Verified User
Anonymous
Chose IBM Sterling Order Management
Its the one of the best supply chain s/w for Order Management & its scales with the existing company infrastructure.
SellerCloud
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User Ratings
IBM Sterling Order ManagementSellerCloud
Likelihood to Recommend
7.0
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
8.4
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
IBM Sterling Order ManagementSellerCloud
Likelihood to Recommend
I would be interested to know how much is out-of-the-box and how much customization a specific organization's requirement would be
Gregory Powell | TrustRadius Reviewer
Gregory Powell
Inventory Control Analyst
Read full review
Great for a business selling on lots of channels looking for a cost effective solution
Warren Marland | TrustRadius Reviewer
Read full review
Pros
  • A single view of supply and demand across channels to provide improved inventory utilization and more accurate promise dates.
  • Coordinated, customized fulfillment execution to support various selling channels and both internal and external supplies.
  • One source of order information to provide customers with accurate and timely alerts and updates.
Verified User
Anonymous
Read full review
  • Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels
  • Cost effective solution compared to Netsuite/ChannelAdvisor
  • Reliable with great support
Warren Marland | TrustRadius Reviewer
Read full review
Cons
  • Selling the product as more micro managed modules
Verified User
Anonymous
Read full review
  • Educating customers on the improvements they have made
Daniel Edelist | TrustRadius Reviewer
Read full review
Likelihood to Renew
It is a great product in the OMS space
RC
Raj Samrat Chaudhuri
Senior Manager - Projects
Read full review
No answers on this topic
Usability
No answers on this topic
solid customer service, easy to use
Daniel Edelist | TrustRadius Reviewer
Read full review
Support Rating
No answers on this topic
They put energy into offering great support
Daniel Edelist | TrustRadius Reviewer
Read full review
Alternatives Considered
Integration framework provided by Sterling OMS is much more flexible than other OMS solutions.
Verified User
Anonymous
Read full review
Best balance of functionality and cost.
Warren Marland | TrustRadius Reviewer
Read full review
Return on Investment
  • Improved Order life cycle & Reverse logistics
Verified User
Anonymous
Read full review
  • When we really needed support, the CEO was willing to step in and help us solve problems.
Daniel Edelist | TrustRadius Reviewer
Read full review
ScreenShots