IBM SevOne vs. Icinga

The software is handy and really helps us track all the issues that may occur in our network, allowing us to rectify them before any significant problems with our server can arise. It also enhances the overall performance of all our servers and networks, but, as I mentioned earlier, it will take considerable time for a beginner to become familiar with every feature of the software.

Incentivized

If you're running bare-metal in a datacenter and your hosts are fairly static, it's probably okay to use something like Icinga to monitor your systems. In general, I would not recommend using any monitoring software based on Nagios (Icinga is a fork of Nagios) due to the outdated concepts inherent in those systems. There are a number of good SaaS monitoring solutions which are superior and several open source projects which implement an automation-centric approach to monitoring

Incentivized

• The software integrates well with existing systems and infrastructures, offering very customisable templates and a library of plugins.
• Use of the software ensures real-time alerts and on-network status.
• Software pricing is considerably more affordable than that of its competitors.
• The ability of the software to ensure deep network visibility.

• I think Icinga has a great search feature. I can always search for the hosts, host groups, or check names. When using just regular Nagios, I don't recall being able to do this search.
• The fact that I can use Active Directory or LDAP for logins is a great feature.
• If you are familiar with Nagios, it's very simple to combine the two products to get a polished finished product.

Incentivized

• Documentation for the embedded help pages in NMS and more. In my opinion, these do not provide anything of any depth or maybe anything helpful at all. If anything it just seems to be a guide of what actually exists on the page. It is nicely searchable documentation though.
• It is very surprising and disappointing for us to learn that it isn't until the latest version of IBM SevOne that bulk editing was introduced. I think this is such a basic and foundational feature that should have been a part of the original rollout. My team is still trying to configure the REST API.
• It was disappointing for the webinar to start with a speaker who had a thick accent and simply read from slides. To me, it felt hopeless until the second speaker, who was engaging and easy to understand. It's as if this fact wasn't considered. I'm sure the first speaker lost a lot of viewers who didn't stick around to discover the 2nd speaker.
• I asked three different questions during the webinar and none were answered.

Incentivized

• Decluttering - the dashboard seems to get very overwhelming
• Segregation - would be helpful to split environments or clients into different areas
• Alerting

Incentivized

Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.

Incentivized

IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.

Incentivized

Icinga was initially a fork of Nagios. Over time, the configuration language was replaced with something more programmatic. This configuration language is one of the big sellers of this product. It allows flexible, quick configuration of large sets of hosts and services with minimal input. Comparing it to other products like WhatsUp Gold, Zenoss, Zabbix, etc., it stands out as incredibly flexible. Adding additional features to Icinga can be as simple as searching for them online. And if they don't yet exist, there is a full API available for custom extensions.

Incentivized

• The software has made network monitoring simple and efficient by providing us with an integrated dashboard that give us a clear picture of our network infrastructure.
• IBM SevOne has value for money. it is both time and expense saver.
• Use of the software has enabled us to timely detect performance issues and solve them before they affect our IT infrastructures.
• Use of the software has solved the issue of real-time network visibility.

• With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
• You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
• Detect if the environment does deliver the same result as in the same time as before to detect shortages.
• Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.

Incentivized