IBM Store Engagement vs. Salesforce Commerce Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
IBM Store Engagement | Score10 out of 10 | N/A | IBM Store Engagement extends access and control of store operations to store associates through mobile applications that enable omni-channel offerings like "buy online, pickup in store" and "ship from store" as well as managing returns across channels. IBM Store Engagement improves the efficiency of store personnel with real-time access to customer and product information, the ability to view inventory levels at multiple store locations, quickly locate an order, check its status, make… | N/A |
Salesforce Commerce Cloud | Score8 out of 10 | N/A | Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming. | $4 per month |
| IBM Store Engagement | Salesforce Commerce Cloud | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| IBM Store Engagement | Salesforce Commerce Cloud | |||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Online Storefront |
| |||||||||||||||||||||||||||||||
| Online Shopping Cart |
| |||||||||||||||||||||||||||||||
| Online Payment System |
| |||||||||||||||||||||||||||||||
| eCommerce Marketing |
| |||||||||||||||||||||||||||||||
| eCommerce Business Management |
| |||||||||||||||||||||||||||||||
| IBM Store Engagement | Salesforce Commerce Cloud | |
|---|---|---|
| Likelihood to Recommend | - | 7.7 |
| Likelihood to Renew | - | 7.8 |
| Usability | - | 8.9 |
| Availability | - | 8.0 |
| Performance | - | 9.0 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 8.0 |
| Implementation Rating | - | 8.0 |