IBM Targetprocess vs. Microsoft Viva Goals (discontinued)

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

I believe Ally.io to be one of the best OKR software tools available and it can be deployed easily to small, medium, large enterprises. The tool is easily scalable and its implementation can be deployed without necessarily having a pilot test. I can not find scenarios where it would not be appropriate.

Incentivized

• Basic flexibility out of the box is a big advantage for a small company without resources to customize, as is needed for some of the larger competitors.
• The support is second to none. They've even written custom TP queries to get me what I want.
• They have managed to cover all the basics of product development in one product, in particular, the inclusion of customer support (although limited) is a big selling point for a small company.

Incentivized

• The default state of transparency. This helps in reinforcing the superpower of OKRs. In Ally.io, the default mode of any objective created is public (unless stated otherwise). This helps people across the organization to understand where and how the organization is progressing.
• The above feature of transparency is also reinforced by the feature of creating dependencies. This allows for people to understand the parties involved in achieving a particular goal and creates accountability. It is clearly understood which party has not contributed enough and RCA can be done on the same.
• It allows for integrating with a host of other tools such that the check-in process can be automated. This allows for reducing the effort of managers in terms of updating multiple tools.
• The dashboarding feature has helped us in reducing effort spent in creating presentations for retros, planning, and demos
• Ally.io's customer success team is among the best that I have worked it. Always ready to help, proactive, and up for the next challenge. They take the success of their customers extremely seriously. Kudos to the team for this attitude.

Incentivized

• The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
• dashboards with large datasets can cause performance lags or timeouts
• Introduce more flexible, template-based RBAC configurations.

Incentivized

• Accelerate integrations and add more integrations.
• Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
• Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

Targetprocess was all around the better tool. They do not nickel-and-dime you and you don't have to deal with multiple products that do, or do not, integrate well together. Below are some of Targetprocess' biggest strengths:

• Highly customizable; can fit the needs of almost any team
• Robust reporting tool
• Easy to use and administer
• Provides all the functionality an agile org would be looking for
• Support team and user guide are phenomenal.

Incentivized

Ally was preferred over the alternatives due to the following:

• Quick turnaround by reps
• Detailed product demo
• Ease of use in comparison other tools
• Clarity in terms of how Ally.io could resolve Crayon's existing issues

Incentivized

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

• TargetProcess is my all-time favorite project management software that enables me to work collaboratively and also enthusiastically with my colleagues.
• Before its invention, emails were difficult to handle in the past but now to make connections better I only trust this application because it’s a good intuitive to work in the form of group.
• It provides me a quite useful view that facilitates my working in a way that I can create a customized view of all my ongoing projects.

Incentivized

• AI co-pilot makes it easier to be more direct and less "wordy"
• Teams is a great program and I like how it's seamless and more advanced when you want to convert a file type.
• Tasks section is great way to keep track of lists that I constantly forget. Now I just use my computer to keep track of my "to-do list"

Incentivized