IBM Targetprocess vs. Planview AgilePlace

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

AgilePlace is a great way for teams, or individuals, to bring visibility to the work in process and in their backlog. The color coding and icon use helps to quickly analyze the type of work or status of the work. The product team is doing a good job at listening to their user's feedback and implementing improvements. Where it falls short is when reporting needs to occur.

• Basic flexibility out of the box is a big advantage for a small company without resources to customize, as is needed for some of the larger competitors.
• The support is second to none. They've even written custom TP queries to get me what I want.
• They have managed to cover all the basics of product development in one product, in particular, the inclusion of customer support (although limited) is a big selling point for a small company.

Incentivized

• Okta Integration: We love using SSO for all our SaaS apps, and as new team members join, they can be automatically joined to the appropriate LeanKit boards.
• Filtering and viewing: Can filter and refine by several fields as well as custom fields. Assigned Users, Tagged, Card Type, Date, etc
• Their analytics and reporting can be helpful for PMs, especially if they have several teams they oversee.

Incentivized

• The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
• dashboards with large datasets can cause performance lags or timeouts
• Introduce more flexible, template-based RBAC configurations.

Incentivized

• The formatting of what they call "cards" could be better. They can be clunky if you have a lot of text in just one.
• Needs better support for media, attachments.
• Not the most pretty interface in my opinion, though it works.

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

we are happy with the tool and the service and continuos improvement of the tool so there is no need yet to change to another one.

The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.

Incentivized

LeanKit isn't the best designed Kanban system I've seen, but overall it's pretty usable. The boards I've used are pretty complex, so it can be difficult to find things. I found that searching and filtering for specific cards was somewhat of a challenge. Dragging a card from one lane to another is kind of a fun way to get things done though.

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Not experienced any outage

Incentivized

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

Larger boards take longer to load

Incentivized

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

Every time I have reached out to the AgilePlace support team I have received a timely response in addition to professional & personal feedback. Their consultants are knowledgeable and the management team is happy to jump in and help when needed.

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

Very easy.

Incentivized

Targetprocess was all around the better tool. They do not nickel-and-dime you and you don't have to deal with multiple products that do, or do not, integrate well together. Below are some of Targetprocess' biggest strengths:

• Highly customizable; can fit the needs of almost any team
• Robust reporting tool
• Easy to use and administer
• Provides all the functionality an agile org would be looking for
• Support team and user guide are phenomenal.

Incentivized

Originally, we had evaluated two other tools next to Planview LeanKit: Kanbantool and Kanbanflow. The latter was a close contestant for productive use, as it was also very customizable and a joy to work with and look at. It also had lower user fees and a mobile integration. In the end, we picked Planview LeanKit because of several reasons: Aesthetics: The look was much more clean and professional. Reporting: It was obvious from the start that we could use Planview LeanKit as a tool for improvement. API: We needed to integrate the Kanban into our central systems and Planview LeanKit API was (and still is) a way to do it. Card Headers: This sounds like a simple thing, but the headers above the titles fit our work perfectly and looked perfect, which helped the decision.

Incentivized

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

Good use cases for small/large teams

Incentivized

• TargetProcess is my all-time favorite project management software that enables me to work collaboratively and also enthusiastically with my colleagues.
• Before its invention, emails were difficult to handle in the past but now to make connections better I only trust this application because it’s a good intuitive to work in the form of group.
• It provides me a quite useful view that facilitates my working in a way that I can create a customized view of all my ongoing projects.

Incentivized

• Our team meetings are more direct and quick to get through thanks to the better visibility of the workload
• Easily being able to move cards between team lanes gives instant visibility to where the responsibility for the next step is needed.