IBM Targetprocess vs. Jile

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

Jile can be used by enterprises of any size irrespective of which part they are in the Agile journey. Jile is an Agile DevOps platform to manage end-to-end Agile planning, execution, automating your CI/CD pipeline, and delivery of value to the customers. Jile itself is a platform to manage agile planning and delivery. On the DevOps part, Jile acts as an orchestrator that integrates with market-leading tools like Cucumber, JUnit, SonarQube, and many more for the smoother deployment of the CI/CD pipeline. Jile will help you to identify bottlenecks or what went wrong during the execution of the pipeline and show you reports in this regard.

Incentivized

• Extremely flexible: We are able to setup work for different groups in ways that work best for them.
• Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
• Automation: Their automation capabilities have saved us a lot of time.
• Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
• Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
• Their user guide is well built and extremely helpful.

Incentivized

• Makes DevOps tools integration simple.
• Out-of-the-box plugins store and additional plugins are included on the Jile roadmap.
• REST APIs for all key entities, enabling teams to read data from Jile or update data into Jile.

Incentivized

• The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
• dashboards with large datasets can cause performance lags or timeouts
• Introduce more flexible, template-based RBAC configurations.

Incentivized

• They do not integrate with any apps, have only DevOps 3rd party tools integration.

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
in order to track all the details from a certain project in just a few minutes.

Incentivized

With Jile, teams can choose an Agile Way of Working (WoW) template that best fits their delivery needs, and then customize their WoW by turning applications on or off from a list of more than 50 applications and features. The WoW templates in Jile include Scrum, Kanban, Disciplined Agile, Large Scale Scrum, Agile Portfolio, and more. This flexibility provides an adaptive and tailored way for organizations to adopt Agile at scale across the enterprise, and digitally transform into a Business 4.0™ enterprise.

Incentivized

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

• No direct positive business ROI has caused executive leadership to play down use of the tool
• We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.

Incentivized

• Cost efficiency on collaboration.
• More visibility on budgetary which is great!

Incentivized