IBM Watson Discovery vs. OpenSearch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Watson Discovery
Score 8.8 out of 10
N/A
IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.N/A
OpenSearch
Score 8.2 out of 10
N/A
OpenSearch is an open-source software suite for search, analytics, and observability applications licensed under Apache 2.0. Powered by Apache Lucene and driven by the OpenSearch Project community, OpenSearch offers a vendor-agnostic toolset that can be used to build applications, or as an end-to-end solution, or connected with preferred open-source tools or partner projects.N/A
Pricing
IBM Watson DiscoveryOpenSearch
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Watson DiscoveryOpenSearch
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Watson DiscoveryOpenSearch
Considered Both Products
IBM Watson Discovery
Chose IBM Watson Discovery
IBM Watson Studio on Cloud Pak for Data
Chose IBM Watson Discovery
IBM Turbonomic and IBM API Connect
Chose IBM Watson Discovery
IBM FileNet Content Manager and IBM NS1 Connect
Chose IBM Watson Discovery
IBM Watson Discovery resulted more robust and performant, also the insights were much more interesting than just an AI search from Microsoft or a prompt for ChatGPT.
Chose IBM Watson Discovery
For starters, IBM Watson Discovery was very easy to use and set up. Google Cloud AI was more advanced in learning and navigating through it, in my opinion. Ironically, the free trial was the biggest selling point. We were trying on products, and it was faster to get started …
Chose IBM Watson Discovery
This is a unique application which provides automation comfortably and with the minimum of human interaction to create the perfect application for the client involved as generally there is a chance of someone else using the similar or slightly better tool
Chose IBM Watson Discovery
IBM FileNet Content Manager
Chose IBM Watson Discovery
A edge of having a safe secure work environment where in organizations can make use of power of AI with no concern safe guard their data where IBM watson discovery provides hybrid cloud solution to mitigate the vulnerablity of data security.
Chose IBM Watson Discovery
To be entirely honest, in my review, I have used Elasticsearch in the past, but not in a way similar to that I am using Discovery, and I cannot honestly say that I can compare the two because I used Elasticsearch in infrastructure management and monitoring setup while using the …
Chose IBM Watson Discovery
Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or …
Chose IBM Watson Discovery
In terms of performance, IBM Watson Discovery performs well and as expected compared to competitor offerings. Search works well Web crawl, content library creation, and 3rd party integration all possible The main driver for us is that we were already using other IBM …
Chose IBM Watson Discovery
IBM Watson Discovery for salesforce stacks up really well against the other products. It provides higher, better, and faster insight and capabilities than other options. We evaluated the return on investment and saw how great it would be to use for what we have. I think it has …
Chose IBM Watson Discovery
I have not found any other software solutions that can stack up against IBM Watson Discovery for Salesforce. This feature has proved nothing but beneficial for our bottom-line, as well as our customers'. I would recommend this solution to any company that heavily focuses on …
OpenSearch
Chose OpenSearch
Well as I said, Elastic is behind paywall now and managing OpenSearch through AWS is so seamless that we just love it. It gets updates faster we don't have to manage separate infra and many other settings to work with elastic search and some of the tools that it provides are …
Best Alternatives
IBM Watson DiscoveryOpenSearch
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.5 out of 10
Guru
Guru
Score 9.5 out of 10
Enterprises
Guru
Guru
Score 9.5 out of 10
Guru
Guru
Score 9.5 out of 10
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User Ratings
IBM Watson DiscoveryOpenSearch
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.4
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
IBM Watson DiscoveryOpenSearch
Likelihood to Recommend
Whether using it as a standalone search tool, integrating with other IBM Watson products, or using the API to integrate with proprietary or third-party systems and applications, Watson Discovery addresses these and many other scenarios where document search is required -- understand- if here documents can be pdf, doc, txt files, websites, among other formats --, don't confuse Watson Discovery with EDRMS (Electronic document and records management system) software, Discovery goes further, allowing text search to be done within a context using natural language (NLU) and returning not only the search term but also insights and related issues. File indexing works very well, and training Discovery so that documents and technical terms are learned a bit of work, but it can be reduced by using some of the learning models already trained and available for use.
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OpenSearch Service presents a cost-effective pricing model, allowing users to pay solely for their usage without being burdened by minimum fees or upfront commitments. Its seamless integration with various AWS services enhances its adaptability for a wide range of data analysis requirements and also I love using it isn't it enough.
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Pros
  • Help us analyse and extract useful data points and insights.
  • Powerful API which is both fast and accurate.
  • Can analyse almost every type of file including word, pdf, excel, txt etc.
  • No need to hire anyone or a freelancer to extract the data.
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  • Gives us millisecond response times
  • Mainly open-source
  • Integration Seamlessly with AWS
  • Has a very big community so problems are fixes sooner then later
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Cons
  • I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way.
  • The interface could use more tweaking. Being new to the program, it was kind of hard to navigate.
  • Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable.
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  • Needs more descriptive documentation
  • The UI feels a bit old
  • Some functionality still doesn't work correctly
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Usability
IBM Watson Discovery has the best user capabilities and easily transform business decision-making portfolio. The automation system saves time used in data analysis as opposed to manual research that consumes a lot of time. The visualization across the dashboard enables my team to interpret complex data and use it to make reliable marketing decisions.
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No answers on this topic
Support Rating
Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold.
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No answers on this topic
Alternatives Considered
To be entirely honest, in my review, I have used Elasticsearch in the past, but not in a way similar to that I am using Discovery, and I cannot honestly say that I can compare the two because I used Elasticsearch in infrastructure management and monitoring setup while using the ELK stack (Elasticsearch - Logstash and Kibana).
Read full review
Well as I said, Elastic is behind paywall now and managing OpenSearch through AWS is so seamless that we just love it. It gets updates faster we don't have to manage separate infra and many other settings to work with elastic search and some of the tools that it provides are better then them.
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Return on Investment
  • IBM Watson Discovery has had only positive impacts on our overall business objective of providing quality customer service and timely resolutions for our clients.
  • The use of this integration has made life easier for our customer service team, who can now resolve cases for customers quicker and easier.
  • Our company prides itself on the service and expertise we're able to provide for our customers and IBM Watson Discovery has only made that task easier for our employees to perform.
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  • Well we had 200 ms response times which decreased to 100ms while using OpenSearch
  • Easy to use security plugins we dont need external IAM
  • Super Easy Integration with many AWS Services such as kinsesi data stream and dynamoDB
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ScreenShots