TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ICE Chat

    N/AN/AICE Chat (for Integrated Customer Engagement) from Etech Global Services in Nacogdoches, Texas is a live chat tool.N/A

    Olark

    Score10 out of 10
    N/AOlark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

    $15

    per month

    Pricing
    ICE ChatOlark
    Editions & Modules
    No answers on this topic
    Self Service
    $19.00
    Per Agent Per Month
    Offerings
    Pricing Offerings
    ICE ChatOlark
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    ICE ChatOlark
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of ICE Chat and Olark
    Feature
    ICE Chat
    -
    Ratings
    Olark
    10.0
    1 Ratings
    Chat history and transcripts00 Ratings10.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings10.01 Ratings
    User Ratings
    ICE ChatOlark
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (5 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)