iCIMS Talent Cloud vs. RecruitBPM

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.

Incentivized

RecruitBPM is more suitable for volume hiring and where is speed is key. The product does really well on client and candidate relationship management with auto workflow and reminders. Also in situations where clients require consent form since RecruitBPM has built e-sign at no additional cost. RecruitBPM is not super supportive if you want the Andriod app. Even though RecruitBPM is mobile-friendly, it's not tailored for Android phones.

• Configuration - we are able to configure it to meet our business needs.
• User friendly - I feel it is easy to use and we are able to roll it out with minimal training for our field
• System availability - we have limited to almost no issues with the system being slow or not available during business hours.

Incentivized

• Applicant Tracking is the name of the game with RecruitBPM, and it does this very, very well. We have no issues tracking our contacts, leads, companies, clients, and consultants.
• The dashboard is beautiful. It has a collection of everything we need to know. It covers new leads, emails sent, job orders, sales and recruiting team items, and pretty much whatever else you'd like to customize.
• The customer support is fantastic. There was something that we thought their platform was missing, and they added it in for us in less than a week.
• It doesn't feel clunky like some of the other platforms do.
• This is all you really care about, at the end of the day, right? Does it do what we need it to do? Yes. Is it expensive? Not even close.

• Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
• Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor

Incentivized

• Too many features does get overwhelming initially, would be good to have modules divided for specific features
• We needed several demos to understand how to use it

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

Incentivized

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

Easy of you and fast learning experience. Usability and a minimal number of clicks were one of the key factors for us. Having built-in workflows, custom user access, and automation was a deal maker for us.

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.

Incentivized

They are quick to respond and provide guidance, it takes some time to get a demo done in some cases

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

Things went smoothly

The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.

Incentivized

We found RecruitBPM most user friendly and feature rich for our business needs. It's a comprehensive solution for the entire recruiting, onboarding, and back office. But if you are looking for point-base solution like just CRM or just back office, this might be overkill. Price is very reasonable.

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
• I can speak to multiple people at one time which saves me time in the long run
• I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.

Incentivized

• With RecruitBPM I'm being able to manage several job boards from one location helps improve our productivity since we can do everything in one tab.
• Has a slight learning curve for those who haven't used a CRM before. Otherwise an intuitive and easy-to-understand UI.
• Easy to use and understand, got the hang of it after 10 mins love the dashboard where you can clearly see the number of candidates per role.

Incentivized