Icinga vs. PingPlotter

If you're running bare-metal in a datacenter and your hosts are fairly static, it's probably okay to use something like Icinga to monitor your systems. In general, I would not recommend using any monitoring software based on Nagios (Icinga is a fork of Nagios) due to the outdated concepts inherent in those systems. There are a number of good SaaS monitoring solutions which are superior and several open source projects which implement an automation-centric approach to monitoring

Incentivized

The best scenario and best results are seen when the path does not reuse the same device for the "next hop". It is less well suited in situations where the path is being tricked by the re-use of devices for the next interface. This is seen required in many networks where the proper type of connection is not on an end device and the core device is used to provide a fiber to copper sort of "pass-through" connection.

Incentivized

• I think Icinga has a great search feature. I can always search for the hosts, host groups, or check names. When using just regular Nagios, I don't recall being able to do this search.
• The fact that I can use Active Directory or LDAP for logins is a great feature.
• If you are familiar with Nagios, it's very simple to combine the two products to get a polished finished product.

Incentivized

• Monitor traffic in network
• Measure stops when contacting network locations such as websites
• Measures the lag and latency it takes to contact network locations
• Gives you both induvidual measurements as well as good oversight
• identifies when network lag or disconnect occurs

• Decluttering - the dashboard seems to get very overwhelming
• Segregation - would be helpful to split environments or clients into different areas
• Alerting

Incentivized

• Its a little confusing to see which targets are currently running pings and which ones are displayed in the plots.
• Starting and stopping pings requires a right click and that would be better with a play/pause button I think.
• Ability to drag and drop the graphs to reorder them.
• more columns to show which targets are running and which are displayed. Currently this is done with symbols so you cant sort by just the running targets for example I've found.

Incentivized

Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.

Incentivized

I installed it and it just started working. I realized I could then tweak it to show what I needed but didn't have to spend a long time configuring it before use, editing YAML files etc. Maybe that's fine for a network professional, but I only need this software if something goes wrong, and then need it to work quickly out of the box.

Incentivized

I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.

Incentivized

Icinga was initially a fork of Nagios. Over time, the configuration language was replaced with something more programmatic. This configuration language is one of the big sellers of this product. It allows flexible, quick configuration of large sets of hosts and services with minimal input. Comparing it to other products like WhatsUp Gold, Zenoss, Zabbix, etc., it stands out as incredibly flexible. Adding additional features to Icinga can be as simple as searching for them online. And if they don't yet exist, there is a full API available for custom extensions.

Incentivized

PingPlotter has better visualizations and a stronger ability to capture historical data than other tools I've used. This makes it easier to find the root cause by looking back in the log data to find where latency or packet loss occurred.

Incentivized

• With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
• You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
• Detect if the environment does deliver the same result as in the same time as before to detect shortages.
• Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.

Incentivized

• Great ROI, troubleshooting time has been reduced by 90%
• Network Discoveries used to take 2 to 3 hours and were inconsistent - now it is a matter of minutes
• lacks integration into our MSP toolkit, and we now use it as a stand alone product

Incentivized