TrustRadius: an HG Insights company

PingPlotter

Score9.3 out of 10

32 Reviews and Ratings

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What is PingPlotter?

PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network monitoring, scripting, and a web interface are included along with several additional capabilities.

Categories & Use Cases

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PingPlotter
PingPlotter
PingPlotter

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Key Features

Learn about the best (and worst!) features PingPlotter has to offer, as determined by TrustRadius' reviewers.
Based on 32 ratings of PingPlotter's features
View all features

Top Performing Features

  • Automated network device discovery

    Automated network device discovery allows all devices in the environment to be found and tracked

    Category average: 8.3

  • Alerts

    Alerts warning of critical infrastructure component failure can be sent via email or SMS or other channel

    Category average: 9

  • Network monitoring

    Monitoring network device availability and performance indicators like bandwidth, packet loss, CPU, WAN links, etc.

    Category average: 8.9

Areas for Improvement

  • Baseline threshold calculation

    Calculation of baseline thresholds so to establish warning thresholds

    Category average: 8.3

  • Customizable reports

    Ability to schedule, generate, and deliver custom performance and availability reports

    Category average: 7.2

Most Frequent Users

Top 3 industries using PingPlotter
Based on HG Insights installation data
View all Reviews
#1 most frequent

Information

34.8%

8 installations of 23

#2 most frequent

Professional, Scientific, and Technical Services

13.0%

3 installations of 23

#3 most frequent

Manufacturing

8.7%

2 installations of 23

Reviews

What users are saying about PingPlotter.
View all reviews

PingPlotter is a Great Tool.

Incentivized
Loren McDonaldView profile
IT Director in Information Technology at Multiple (11-50 employees employees)

Use Cases and Deployment Scope

I needed something to give me more insight into my network connectivity at a glance (LAN/WAN and over VPN) and this does that very well, and without a lot of set up or maintenance... Just plug in a destination to monitor and it just does it. Being able to see a long history makes it even more valuable.

Pros

  • Endpoint monitoring
  • Ping monitoring
  • Jitter monitoring
  • Charting/logging

Cons

  • The only thing that was a slight gotcha was the ability to add notes. The ability to leave notes in the timeline was not evident and I only found out about them after finding some unidentified markers. It might help if that functionality were more evident.

Return on Investment

  • Continuous monitoring has given me a way to be proactive with potential connectivity issues across the network

Usability

PingPlotter Helps Resolve Packet Loss

Cameron Weir
CEO in Information Technology at TPI (1-10 employees employees)

Use Cases and Deployment Scope

Simple to setup, nice interface and works like a charm. Overall at great tool for diagnostics and baselining a network. Help with network diagnostics is a great add for any tool. Takes the mystery out of determining what the results mean. The baseline is critical to know when your network has changed and when that started.

Pros

  • Baselining
  • Diagnostics
  • Interface is simple

Cons

  • Alerting by SMS or Email
  • consolidation of other pingplotter instances for comparison
  • submission of results for assistance

Return on Investment

  • quicker resolution time
  • tracking allowed for justification of new equipment
  • Isolation of subnet issues created focus for those networks

Usability

Alternatives Considered

Netmon

Other Software Used

Kaseya NOC Services, Syncron Inventory, Cisco 550X Series Stackable Managed Switches

Great tool for easier network diagnostics and monitoring

Incentivized
Verified User
Director in Corporate (1-10 employees employees)

Use Cases and Deployment Scope

I use PingPlotter to diagnose networks and identify communication issues. It's a great tool to locate patterns and issues and evaluate network health. In large scale deployments, pinpointing a point of fault in a large multi-layered network can be a nightmare and constant monitoring tools are not that easy to come by. Thankfully PingPlotter saved the day and allowed us to have a very good overview of what's happening with the time stamps and ultimately locate the issues and faults.

Pros

  • monitoring connection health
  • locating points of fault
  • monitoring performance patterns and degradation causes

Cons

  • information filtering. PingPlotter can take it a step further by providing summaries and outliers and detecting patterns
  • further diagnostics assistance, by detecting potential faults and suggesting the potential underlying issues

Return on Investment

  • It improves the time taken to resolve the issue therefore client happier (in the simplest of terms)
  • cost saving by reducing hours needed for a task

Usability

Great if you are using unbundled internet and are stuck between the ISP and network provider

Incentivized
Verified User
Consultant in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

Six months ago our home network started to become unreliable. Some days it was perfect, other days terrible. Unbundled internet means we were caught between the ISP and the network provider and each blamed the other.
After changing tbe box (twice) I discovered PingPlotter and provided the data of pinging 8.8.8.8 and 1.1.1.1 compared to home network pings to my ISP and this convinced them to call the network provider. They did their own VDSL measurements and confirmed the problem was in the cable. After going down a manhole cover and (I imagine) stripping the end off the cable and re-connecting it the problems largely went away. But then we noticed that although the network speed tripled (!) the pings showed the network dropped badly every Sunday for three successive weeks. After TWO more visits from the network provider saying nothing was wrong the network 'miraculously' became perfect again, presumably because they checked the logs and discovered further problems. Thanks PingPlotter for providing the burden of proof we needed to get things fixed!

Pros

  • Easy to set up and use
  • Clear diagnostics
  • Ability to drill down into the information

Cons

  • Pricing free for personal use

Return on Investment

  • Great time saving for me
  • Quickly testing local network
  • Saved me purchasing new network hardware by showing mine was fine.

Usability

Real-Time Monitoring Tool

Verified User
Engineer in Information Technology (501-1000 employees employees)

Use Cases and Deployment Scope

To diagnose and resolve network issues efficiently, reducing downtime and improving productivity

Pros

  • To diagnose and resolve network issues efficiently, reducing downtime and improving productivity
  • To monitor and manage the quality of service provided to clients, ensuring optimal performance

Cons

  • Offer detailed insights into network performance across various segments, including enterprise, WAN, and internet paths.
  • allow organizations to monitor the performance of their applications and services from multiple geographic locations
  • provide deep visibility into application performance, including monitoring of TCP, VoIP, FTP, and HTTP-based traffic

Usability

Alternatives Considered

Cisco ThousandEyes

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