Idiomatic Customer Feedback Analytics Platform vs. Delighted by Qualtrics
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Idiomatic Customer Feedback Analytics Platform | N/A | N/A | Idiomatic is Voice of Customer in a box, used by companies such as Pinterest and HubSpot. It can be used to build a voice of customer program or to look into automating an existing program. With Idiomatic, customer feedback can power the VOC to make changes that actually improve your Customer Experience. Idiomatic: Ingests customer feedback from every data source. Automatically classifies the feedback so there is no need to read every… | $399 per month + $0.05/comment |
 Delighted by Qualtrics | Score8.1 out of 10 | Small Businesses (1-50 employees) | Delighted is a tool for gathering real time, actionable feedback from customers via email, web or SMS. Delighted uses the Net Promoter System to measure the customer journey, and takes care of aspects of the customer feedback process from collection and analysis, through notification and distribution. Delighted aims to be the single source to manage surveys for customers, partners, vendors and employees. This is to enable organizations of all sizes to create a customer-centric organization, … | $25 |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 10% discount with annual payment. Contact the vendor at hello@delighted.com for custom pricing. | ||||||||||||||
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| Idiomatic Customer Feedback Analytics Platform | Delighted by Qualtrics | |
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| Likelihood to Recommend | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 10.0 |