TrustRadius

HelloFax vs. iFax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HelloFax
Score 8.9 out of 10
N/A
HelloFax from Dropbox company HelloSign is an online fax software solution. Incoming faxes go directly to the recipient's inbox and outgoing faxes are sent online, all from a computer.
$9.99
per month
iFax
Score 8.8 out of 10
N/A
HIPAA-compliant fax. With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses. The vendor states iFax has earned theN/A
Pricing
HelloFaxiFax
Editions & Modules
Home Office
$9.99
per month
Professional
$19.99
per month
Small Business
$39.99
per month
No answers on this topic
Offerings
Pricing Offerings
HelloFaxiFax
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing.—
More Pricing Information
Community Pulse
HelloFaxiFax
Considered Both Products
HelloFax
Verified User
Anonymous
Chose HelloFax
It doesn't fit very well into my workflow to send a fax via email. I like having it in one separate place better. RingCentral is expensive and I have other tools already that do what it does (phone, etc.)
iFax
Verified User
Anonymous
Chose iFax
I researched both eFax and iFax, but ultimately went with the iFax company. The level of technical support and the efficiency of the sales team impressed me and really helped make my overall decision. I want a product that is powered by real people that I can easily talk to …
Chose iFax
compared to other fax over the internet companies, iFax is the best, easiest and quickest one I've ever used. The other ones that I've used in the past no longer exist and should say something about iFax. They have managed to stay afloat among a sea of garbage companies that do …
Chose iFax
it was a phone based product not a computer product when I used it, but I believe it is also a computer product also.
Chose iFax
iFax is free depending on the number of faxes you are sending. Bu the paid plans are reasonable and affordable. I have not used any other fax software, I do not know how ifax stacks against the competition but based on what I have seen, ifax will give them a run for their …
Verified User
Anonymous
Chose iFax
the services were honestly the same but efax forces you to add a credit card so that they can charge you once a month in order to get their free trial. I only sent one fax with efax this year and canceled immediately. at least with ifax I can send one small document per month.
Chose iFax
I prefer iFax because they have a genuine free version account, which is perfect for my business right now. I've used eFax in the past, but only for their trial period. Even the lowest paid plan with eFax was unnecessary for my level of usage and it didn't make sense for me to …
Best Alternatives
HelloFaxiFax
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HelloFaxiFax
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
HelloFaxiFax
Likelihood to Recommend
It's extremely easy to get started with faxing as a small business. It's the best/cheapest standalone solution I have found for faxing. I'm a solo entrepreneur and it does everything I need it to do.
Verified User
Anonymous
Read full review
iFax is the best for people who need to submit documents to government agencies and offices that don't use email as a means to sends pdf files and other forms of documents like word, excel, etc. It is best for those who only need to send less than 5 pages of documents to the recipient.
AJ Morin | TrustRadius Reviewer
Read full review
Pros
  • Sending faxes
  • Showing me whether a fax has been successfully sent
  • Receiving faxes
Verified User
Anonymous
Read full review
  • The sign-up to use their service was really easy.
  • The online dashboard for my account was intuitive and had a nice look.
  • Setting up the account so I was ready to send my first fax was smooth and simple.
  • Sending my first fax was very simple and took very little time.
MM
Read full review
Cons
  • I don't use the sign + fax functionality because I'm already using hellosign / dropbox sign to sign things
  • I originally used my personal email to set up my log in but I am not able to change it to my professional email because of overlaps with an account with hellosign / dropbox sign
  • It would be nice if it warned me if I'm trying to send a fax to a number that hasn't worked in the past
Verified User
Anonymous
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  • I would like to see a better price package that caters to small clinics.
  • The clarity of uploaded logo images is not the best and improvement is needed to promote a more professional look.
  • I am not aware of any referral offers for small business that refer other clinics to use the product, which would be helpful to all parties.
Verified User
Anonymous
Read full review
Alternatives Considered
It doesn't fit very well into my workflow to send a fax via email. I like having it in one separate place better. RingCentral is expensive and I have other tools already that do what it does (phone, etc.)
Verified User
Anonymous
Read full review
I researched both eFax and iFax, but ultimately went with the iFax company. The level of technical support and the efficiency of the sales team impressed me and really helped make my overall decision. I want a product that is powered by real people that I can easily talk to and will respond in a timely manner
Verified User
Anonymous
Read full review
Return on Investment
  • Don't have to get a fax machine or leave my house to send a fax (i.e. at a Staples, etc.)
  • I don't have to worry about paying hundreds of dollars a month for a bundled solution that I might not get enough value from
Verified User
Anonymous
Read full review
  • Having faxing capabilities makes my company look more professional.
  • It is helpful to have faxing capabilities to better communicate with other providers as well as insurance companies, however I have only noted a small ROI at this time.
  • With faxing capabilities my referrals have increased from providers.
Verified User
Anonymous
Read full review
ScreenShots

iFax Screenshots

Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.Screenshot of Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.Screenshot of a customizable fax number depending on preferred location.Screenshot of the screen where users can: Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use the iFax website or mobile fax apps to fax from any device. Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.Screenshot of New fax number creation (or use an existing number). - Dedicated fax numbers are available to new users - Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads - Porting an existing fax number takes 3-5 days - A toll-free number can be generated, or a fax local numberScreenshot of iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.