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iFax

Score8.8 out of 10

158 Reviews and Ratings

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What is iFax?

HIPAA-compliant fax.

With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses.


The vendor states iFax has earned the Seal of Compliance™ by implementing all necessary procedures to comply with the Health Insurance Portability and Accountability Act (HIPAA). The Seal of Compliance™ is only awarded to companies that have effective HIPAA compliance programs in place. A HIPAA-compliant online fax service proactively prevents breaches, conducts regular security audits to minimize risks, and ensures that files and documents are sent in accordance with the security standard.


Categories & Use Cases

Media

the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.
Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.
a customizable fax number depending on preferred location.
the screen where users can: Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use the iFax website or mobile fax apps to fax from any device. Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.
New fax number creation (or use an existing number). - Dedicated fax numbers are available to new users - Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads - Porting an existing fax number takes 3-5 days - A toll-free number can be generated, or a fax local number
iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.

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Reviews

What users are saying about iFax.
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Best free fax service I've used

AJ MorinView profile
Owner at Morin Independent Consulting (1-10 employees employees)

Use Cases and Deployment Scope

If I have to fax something to anyone i use iFax so that I don't have to use an actual fax machine. It's the best way to send information and forms to agencies and other business that still don't use Email as a means of transmitting information between each other.

Pros

  • it's easy to use
  • there is a free plan for those that just need to fax a couple pages
  • they send you updates and confirmations of your faxes

Cons

  • I'd like to see a better free plan that offers more
  • make it look more fun
  • help both parties understand that faxing is outdated and email is much easier and always free no matter what.

Return on Investment

  • iFax has a fairly positive impact on my business due to it being easy and quick to send less than 5 pages to government agencies that don't use email to send documents and forms in a quick manner.

iFax for modern business is convenient

Leith KnightView profile
Operations Director at Gibson Eats, LLC (51-200 employees employees)

Use Cases and Deployment Scope

In the modern restaurant environment we no longer have a dedicated fax line, the needs of the business have changed drastically. There are still some areas where a fax is the most convenient way to send out information. Using iFax allows us to do this on a case-by-case basis for a small payment without having a monthly or annual fee, saving us the additional expense while allowing us the on-demand convenience of a fax when needed.

Pros

  • Provides basic cover sheet
  • Easy-to-use interface
  • Upload document easily

Cons

  • Cover sheet was good but perhaps flexibility for more options and fast keyboard entry speed (was a tad bit chunky to enter the text)

Return on Investment

  • It allows us to save costs on faxing.

Alternatives Considered

RingCentral Contact Center

Quick, easy, done!

Dax Castro, ADSView profile
Accessibility Trainer/Advocate in Quality Assurance at Chax Training and Consulting (1-10 employees employees)

Use Cases and Deployment Scope

It was quick easy and cheap. Very nice to have a service that actually works. I appreciated the simple checkout and interface. Tired of subscribing for fax services just to use them once. Was glad to pay for a 1x fax and be done.

Pros

  • Quick Checkout
  • Easy interface
  • One-time use

Cons

  • Nothing. Enjoyed the experience

Return on Investment

  • none

iFax is helpful in a Mental Health Practice

William PowellView profile
LCMHCS at William R. Powell, LCMHCS (1-10 employees employees)

Use Cases and Deployment Scope

Easy to use, efficient and worth the money. I like using iFax.

Pros

  • Loads information from address book
  • Easy to add pages to the fax
  • Faxes are sent quickly
  • Important receipts for people who claim they didn't get the fax.

Return on Investment

  • Receipts are essential

Alternatives Considered

Sfax and MDofficeManager

iFax Helps the Little Guy!

Incentivized
Michael McCleve
Owner at Black Box Leadership (1-10 employees employees)

Use Cases and Deployment Scope

I use iFax once in a while to send documents when they cannot be sent digitally as PDFs. Usually it is for government-related document filing. It is almost always only 1 or 2 pages and rarely is it more than once or twice a quarter. Given this low volume and frequency, the iFax service works really well for me.

Pros

  • The sign-up to use their service was really easy.
  • The online dashboard for my account was intuitive and had a nice look.
  • Setting up the account so I was ready to send my first fax was smooth and simple.
  • Sending my first fax was very simple and took very little time.

Cons

  • I have only used iFax one time and I have not found any areas of improvement yet.

Return on Investment

  • iFax helped me get paperwork submitted to a government agency that would not take a digital document. Getting the paperwork submitted now allowed my business to be eligible for certain contracts and other revenue-generation possibilities.

Alternatives Considered

eFax Corporate

Other Software Used

Microsoft 365, Canva, Camtasia

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