IFS Customer Engagement vs. Lynq Relationship Banking Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 IFS Customer Engagement | Score8.9 out of 10 | N/A | IFS Customer Engagement is based on the mplSystems Omni-Channel Contact Centre, now owned and supported by IFS since the August 2017 acquisition. It contains workforce optimization with messaging and email support emphasizing the needs of outbound call centers. | N/A |
 Lynq Relationship Banking Platform | N/A | Mid-Size Companies (51-1,000 employees) | Agent IQ is a relationship banking platform that helps banks and credit unions turn digital interactions into drivers of growth. The platform, Lynq by Agent IQ, blends AI self-service with persistent, context-rich conversations so institutions serve faster while deepening relationships that expand balances and product adoption. Key features • AI self-service with institution-approved answers and guided workflows • Persistent 1:1 messaging with optional assigned staff and full… | N/A |
| IFS Customer Engagement | Lynq Relationship Banking Platform | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | Pricing is based upon asset size of the financial institution, not a per seat license. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| IFS Customer Engagement | Lynq Relationship Banking Platform | |
|---|---|---|
| Likelihood to Recommend | 8.9 | - |